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100 Reviews of Fort Mill Hyundai - Service Center
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September 25, 2024
Would never purchase a car from this dealership. In my opinion, the service department is unethical. After several scheduled service visits, where I mentioned a problem with the wheel finish, I fi In my opinion, the service department is unethical. After several scheduled service visits, where I mentioned a problem with the wheel finish, I finally found documentation that the wheels should have been prepared. However, my vehicle was then 3k miles out of warranty and they refused to cover. Again, this was after I asked about the wheel problem several times prior to warranty expiration. More
by shahutch
September 20, 2024
I had my car serviced yesterday at Fort Mill Hyundai and was extremely satisfied with the experience. Carlos was so pleasant and efficient in getting my car taken care of. All the rest of the team appeared was extremely satisfied with the experience. Carlos was so pleasant and efficient in getting my car taken care of. All the rest of the team appeared to be hard-working and they answered all of the questions I had. I will see them again for all of my service needs. More
by Janie Sweet
Employees Worked With
March 06, 2024
I appreciate the kind words and accurate service that Tom provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at this dealership starting with Tom. I can see that Tom is a great asset to the service department. And once again, thanks for your prompt and courteous services provided. More
by Todd Scruggs
Employees Worked With
June 20, 2023
Tom Furey always makes my service appointments fast and easy. Tom is very personable and I appreciate the care he takes to make sure all issues are addressed. easy. Tom is very personable and I appreciate the care he takes to make sure all issues are addressed. More
by marybethjoyce57
May 17, 2023
I purchased the Hyundai Palisade (from another dealer) because I preferred the touchscreen/navigation graphics compared to others in its class. The 3-part screen & the navigation system were better than c because I preferred the touchscreen/navigation graphics compared to others in its class. The 3-part screen & the navigation system were better than competitors. The navigation graphics were better than the Apple CarPlay system that I had on previous vehicles. I paid $1,250.00 for the navigation graphics/touchscreen system. I also paid $1,936.00 for an extended warranty to protect the sophisticated electronics. When I brought my car into Ft. Mill Hyundai for service, I was told my navigation system needed updating. On 4/5/23, Ft. Mill Hyundai eliminated the 3-window screen feature & downgraded the navigation screen graphics. When I complained after the damage was done, I was told that many customers are unhappy about the update & there’s nothing they can do. Per corporate Hyundai, this service department told her if I didn't like it, to “call the Better Business Bureau. “ They changed the entire system's form and function. Ft. Mill Hyundai destroyed the system. I’ve had 13+ phone calls & 6+ emails with Hyundai employees trying to resolve this. I still don’t have a resolution. The service manager , Tony, was rude. Hyundai has failed warranty obligation on this vehicle. More
by Dissatisfied
February 27, 2023
My car paint was damaged. ..where is the....you will make it right on the last review? When are you going to make it right? I'm waiting! 803-203-1463! ..where is the....you will make it right on the last review? When are you going to make it right? I'm waiting! 803-203-1463! More
by Nurse A
Employees Worked With
Tony
November 01, 2022
I had an unexpected nail in my tire. Fort Mill Hyunday took care of me in one day, despite my not having an appointment. They got the tires replaced and my car back to me in a single d Fort Mill Hyunday took care of me in one day, despite my not having an appointment. They got the tires replaced and my car back to me in a single day, thereby minimizing the inconvenience and problems of not having my car. More
by tfniv
Employees Worked With
David Kilmer
