Fort Mill Hyundai

My family came in for an advertised used car for my teenage son. When we arrived, that car had been sold. So, we looked at some other used vehicles. We were interested in only one other model. Our sa teenage son. When we arrived, that car had been sold. So, we looked at some other used vehicles. We were interested in only one other model. Our salesperson was Larry Graves. We were waiting at the car to take it for a test drive. When Larry gave us the key, he stated that the price would be "$17900 out the door". Everyone knows that means that is the final price, including everything. That is certainly the way we understood it. (our salesperson later admitted that). We test drove the car, liked it and decided to buy. When we returned, our trade in vehicle was valued. We felt that we needed more for the trade-in, in order to go through with the deal. Our salesman had to ask Bill, the sales manager if he could give us more for the trade. Bill checked with someone, came back and told us if the additional $1000 would close the deal, they could do that. We accepted. This was on a Saturday evening and the dealership was closing. We had to come back the next day. We did. Paperwork was not ready to sign. Fast forward to the closing/signing on Monday. On this day, I came by myself. The price that was on our buyers order included all of their processing fees, taxes and tag transfer fees. This is not what we had agreed on, nor was it what was offered. I brought this to Larry's attention and he became much less friendly. I could not believe the difference in the demeanor and attitude. I asked to speak with the general manager. He came into the office I was in and was less friendly. After telling him the situation with the price, he was extremely rude and said that "they were not making anything on this deal and they didn't have to do the deal". UNBELIEVABLE. I told him that was correct, and that I also didn't have to buy the car and could tell everyone about my experience. He walked out and then the salesman came back in and offered me the price that he had originally given me without any fees. I still cannot believe the lack of customer service from the General Manager. That was the most disappointing and the reason for this review. The integrity of this dealership is an issue for me. More

I went in to get my usual oil change and that's how it started. The guy in the service department mentioned that i need new tires and a service required from the last oil change. I told the service guy th started. The guy in the service department mentioned that i need new tires and a service required from the last oil change. I told the service guy that i was thinking about upgrading and that i did't want to put the money into it. I'm guessing he sent word that i was interested in trading and so Reubin came to me and introduced himself and took me to the showroom and showed me the new cars. Also, Bob, the financial manager was very nice as well. Everyone is always nice and polite. And Reubin really worked hard for me to give me what i wanted and needed. He worked by phone some days and tried his best, i do believe. More

Bought my first Hyundai Santa Fe there on New Years day 2007 after test driving and researching many different models. The Santa Fe proved to be the Best in Class and the best buy for the money and the sal 2007 after test driving and researching many different models. The Santa Fe proved to be the Best in Class and the best buy for the money and the sales staff was very helpful and knowlegable in the process. The buying experience was very easy and hassle free and I ended up with a loaded vehicle with more feautures and less money than I had originally expected. Kudos to Carolina Hyundai of Fort Mill and Hyundai Motors of America More

My husband decided that I needed a new vehicle. I was not interested in trading - at all. After working with Reubin, I changed my mind. He was professional, never pushy, and actually listened to me. T not interested in trading - at all. After working with Reubin, I changed my mind. He was professional, never pushy, and actually listened to me. The specific car I chose was a lease my husband had recently returned and was not yet in the computer system. Reuben personally went out to search the lot to find it. The finance department worked with us to get us the best deal possible, pointing out our savings by financing with a higher interest rate and taking the rebate (since we will pay off the loan early). Reuben's customer service did not end with the sale. He has continued to call and make sure everything is still satisfactory. I highly recommend Carolina Hyundai and Reuben Nesbitt to anyone, whether they are ready for a new car, or not! More

My last visit to Carolina Hyundai was for a scheduled oil change. I called to make an appointment and was given one the same day. When I arrived all the paper work was done in a timely fashion. I wait change. I called to make an appointment and was given one the same day. When I arrived all the paper work was done in a timely fashion. I waited in the lounge area, had some pretzels and in a very short time my oil change was completed. Great service, I was able to catch up some reading while waiting and I was out of there in no time!! This was not my first visit to Carolina Hyundai. I bought my car there and have taken it back for sceduled service, always a pleasant experience. More

We had an overalll good experience. We think we could have gotten a better deal on the car, but the salesmen were very friendly. We had a little bit of trouble getting the car, but everything worked out have gotten a better deal on the car, but the salesmen were very friendly. We had a little bit of trouble getting the car, but everything worked out eventually and we would definatley go back in the future. More

We worked with Reuben on the genisis. He is very knowledgeable about the car and spent considerable time with us. He clearly stated all of our options. It was very nice working with him. The owner i knowledgeable about the car and spent considerable time with us. He clearly stated all of our options. It was very nice working with him. The owner introduced himself . The overall feel was very friendly. Finance was a breeze More

George was a great help without the pressure. Had the usual haggling with finance, but the experience was comfortable, fair and honest. I am happy with my new Genesis after owning 6 BMWs. I was even gre usual haggling with finance, but the experience was comfortable, fair and honest. I am happy with my new Genesis after owning 6 BMWs. I was even greated by the owner. It was worth the drive from Charlotte. More

Reubin Nesbitt, worked with us in a very friendly manner. He knew the car information that we were looking at (Santa Fe). He answered all our questions concerning the operation of the car, and worked to g He knew the car information that we were looking at (Santa Fe). He answered all our questions concerning the operation of the car, and worked to get the one we wanted.We were very pleased. Will come back to Reubin again. More

What a great experience buying a new car. I know that you don't often associate that with buying a new car, but it really was good. The staff was very friendly, had no problems letting me test drive any car don't often associate that with buying a new car, but it really was good. The staff was very friendly, had no problems letting me test drive any car I wanted for as long as I wanted, and made the purchasing experience relaxing. After the purchase, the staff was still friendly, helpful, and there when i needed them. I would certainly recommend this dealer to my friends and family. More