Fort Mill Hyundai

sales Fort Mill Hyundai does not appear to value honesty, integrity or even customer service. Although this was a horrible experience, there is a a happy e Fort Mill Hyundai does not appear to value honesty, integrity or even customer service. Although this was a horrible experience, there is a a happy ending . After being lied to by one of sales managers in Fort Mill, I vowed to find a dealership more in line with my values, So, my husband found Paramount Ford Hyundai Valdese. WE are pleased with how we were treated and he is happy with his car. :-) When my lease is up in a year, I will most likely stay away from Fort Mill Hyundai. Please take this feedback and remember first and foremost honesty is key. I will even pay more for integrity. More

Unscrupulous financially I wanted my payment debited from a bank account and gave them a voided check. Next month I saw where several $$ more than the car payment was sucked I wanted my payment debited from a bank account and gave them a voided check. Next month I saw where several $$ more than the car payment was sucked out of the account and the debiting party was not Capital One Auto Finance. Contacted those folks and found out they are a 3rd party who handles the transaction for a $399 fee over the life of the loan. Vincent Jefferson (Finance guy) never mentioned any such arrangement to me. I did not sign anything authorizing such an arrangement. I gave Vincent the voided check with all expectation that Capital One would debit from the account. Vincent lied to me; telling me that that the 3rd party folks have 2 different programs and they put me "in the wrong one". The 3rd party folks said they only have one program. I don't need any 3rd party paying my bills for me. Got the arrangement stopped but they hit my bank account for a $25 cancellation. So, I'm out $65 at this point (the extra debit + the cancellation fee). Vincent and Paul Shannon (the salesman) both told me they "would make this right and get my $65 back to me". Has that happened? Absolutely not. Has it been over a year? Absolutely! Do business with these folks at your own peril is all I have to say. More

In and Out The appointment was quick and to the point. We were shown two vehicle types. Once we decided on a type we were able to find a vehicle that had all of The appointment was quick and to the point. We were shown two vehicle types. Once we decided on a type we were able to find a vehicle that had all of the features that we were looking for. More

Amazing staff! I had the 2 best sales people ever! I am so glad I decided to go into Fort Mill Hyundai! The staff is so friendly and greets you right away! I had the 2 best sales people ever! I am so glad I decided to go into Fort Mill Hyundai! The staff is so friendly and greets you right away! More

Excellent Awesome experience and I'll definitely be getting my next Hyundai from Fort Mill Paul Shannon was excellent and took care of all my needs and was a g Awesome experience and I'll definitely be getting my next Hyundai from Fort Mill Paul Shannon was excellent and took care of all my needs and was a great buying experience More

One happy owner. Mr Bethea was the most sincere salesperson I have ever purchased a vehicle from. I would recommend Fort Mill Hyundai and Mack Bethea to all my friends Mr Bethea was the most sincere salesperson I have ever purchased a vehicle from. I would recommend Fort Mill Hyundai and Mack Bethea to all my friends if they were shopping for a car. Thanks Mack !! More

Job well done. In my house hold there are four (4) Hyundais' that mean that Hyundai is doing something rite. This is all the proof you need, I can't wait to purchas In my house hold there are four (4) Hyundais' that mean that Hyundai is doing something rite. This is all the proof you need, I can't wait to purchase a car from their New Luxury line. Congratulation Hyundai on a job well done. I'm still trying to figure out why people buy toyotas'. More

Elantra Purchase Went great! Very helpful. Helped get as close to maximum mingled payment and got the car I wanted. Very friendly. Test drive was great! Thanks! Went great! Very helpful. Helped get as close to maximum mingled payment and got the car I wanted. Very friendly. Test drive was great! Thanks! More

Service Performance and Follow up Recommended Fixes We had some regular maintenance done and a noise in the wheel developed that was not present before service. Our first request that someone ride with We had some regular maintenance done and a noise in the wheel developed that was not present before service. Our first request that someone ride with us to hear the noise was denied, but the noise was "verified" to be a part that would cost $500 to replace. After a meeting with the manager, made yet another appointment and rode with me. This time the diagnosis was a completely different part than before and would cost $450. I asked questions about the severity and time frame and it was not urgent. I suggested some oil on the area to stop the noise. I was given a loaner to get to work and was called back after 4 hours. Since then, no noise can be heard. I'm not sure if we were being dealt with honestly, especially after we got two calls from different sales reps wanting us to trade our excellent running car in. More

Excellent Choice No hassle. No gimmicks and no pressure to buy. Explained all the pros of buying a Hyundai. Didn't have the color and the extras we wanted on our new No hassle. No gimmicks and no pressure to buy. Explained all the pros of buying a Hyundai. Didn't have the color and the extras we wanted on our new Santa Fe Sport, but had one on the lot in a matter of a few days. Gave me an excellent trade-in value on my Buick. And before we drove off in my new Santa Fe our sales rep made sure I understood how to operate the majority of "whistle and bells". Plus the waiting area is nicely provided; drinks, snacks, and even a massage chair. More