Fort Mill Hyundai

Satisfied repeat Hyundai owners My wife and I drove 50+ miles to compare prices and selection at Fort Mill Hyundai. We found the dealership to be very clean, well arranged and we wer My wife and I drove 50+ miles to compare prices and selection at Fort Mill Hyundai. We found the dealership to be very clean, well arranged and we were met with friendly helpful people. Scott Owens, who had contacted me by phone in response to an on line search for the SUV and features I was looking for, invited us to visit the dealership to view their inventory and see if they could help us. They had the Santa Fe we wanted less the AWD. Due to the area we are located in, the AWD package is very limited. My wife and I decided that the once a year possibility of using it wasn't that important. I will admit that I was expecting to have to negotiate pricing for hours. I knew what I had to get from my 2010 Santa Fe on trade, and I knew what the new Santa fe normally sold for. I was satisfied with the offer for My used car, and the price for the new car was far. So the sales experience was relatively painless. Prepping the car and the paperwork was a little time consuming, but it was also expected. It was late in the evening at that point but Scott made sure we knew how everything on the car worked before we left. He was very informative and has called twice since to make sure we didn't have any questions. I actually have called him back on time to ask him about something on the radio. So far we are very pleased with the new Hyundai and we will be recommending Fort Mill to everyone looking for a Hyundai. Thanks Scott, we will be looking for you when we bring the Santa fe for its oil change. More

Great Experience My salesman Nate was great. Proactive but not pushy and very nice and professional. Straightforward in all dealings with him. Very pleased. Found My salesman Nate was great. Proactive but not pushy and very nice and professional. Straightforward in all dealings with him. Very pleased. Found the dealer thru Truecar app and he was the most responsive and helpful by far of other dealers. Finance office gives hard sell (which is common) on warranty items but factory warranty is already very solid. I did have a question for finance office after I left and my phone call wasn't returned which was my only negative thing to say. Well run dealership. Strongly recommend Nate in sales to work with on your inquiry. More

Life changing experience Due to the compassion and overall CARE from the manager and gm (along with the sales rep of course) I wouldn't be mobile today. They definitely treate Due to the compassion and overall CARE from the manager and gm (along with the sales rep of course) I wouldn't be mobile today. They definitely treated me with so much love..I was definitely a customer and not just a number. I'm so happy they made it work and moved around everything just to give me what I needed. they are absolutely amazing and I'm so happy I went to fort mill Hyundai over anywhere else More

Best car buying experience! Daniel was great! The process was easy, the car is everything I wanted, and they were great to my kids while we processed all the paperwork. This is Daniel was great! The process was easy, the car is everything I wanted, and they were great to my kids while we processed all the paperwork. This is how it should be! Thank you! More

Great Experience The Dealership was Awesome. Everyone was so friendly and attentive. My Salesman was very knowledgeable and was very considerate. He wasn't pushy at al The Dealership was Awesome. Everyone was so friendly and attentive. My Salesman was very knowledgeable and was very considerate. He wasn't pushy at all and that has been my experience in the past. I had my car in very little time and driving away. More

Deseptive sales Very poor service, They will lie and hide things to get you to purchase a vehicle. I dealt with Craig, he stated the car was 21k and said he would tal Very poor service, They will lie and hide things to get you to purchase a vehicle. I dealt with Craig, he stated the car was 21k and said he would talk to the manager to see if he could get it reduce to fit my budget. He came back and stated the manager is having a good day and would reduce the price down to 18k. I looked on my phone while waiting and saw the price was 17k for the car on there company's website. I asked for the car fax since they were willing to drop the cars price so easily, felt there was something they were hiding. I asked for the Carfax 3x and her deflected from providing it. So I went on the website and pulled it there and noticed it was in a small accident . I attempted to negotiate the price of the vehicle since it was in an accident and he did everything to not budge. He finally met me at a comfortable price and I purchased the vehicle. 3days later the batter on the key fob said low. I called to see if they would replace the battery seeing the car is less than a week out of the door. They said no. So I took the key to Honda and they said they couldn't replace it be cause the fob had been tampered with. We opened the key fob and it had been super glued. The Honda dealership said it would be over 200.00 to replace and they wouldn't install the battery. I called Craig and he stated there was nothing he could do. Funny thing is he had to know that it was an issue with the fob as when he was showing me the vehicle he used the spare key fob not the primary one (one with the issue). I called back and asked for a manager and they gave me a sales manager and he stated he was unwilling to assist. He stated that they don't check every key fob they get on a used car. I stated that's understandable but it was clearly a preexisting issue before I purchased the vehicle and as a reputable dealer you should be willing to fix the issue. Purchased on Tuesday and noticed the issue on Friday. 3days. They said they will not help its my problem. Basically saying gotcha who cares as long as the check clears. Stay clear of this dealership as they use shady practices and don't stand by there vehicles. More

good experience I got exactly what I needed, at the price I needed. and I hope they don't require this part next time I buy a vehicle there I got exactly what I needed, at the price I needed. and I hope they don't require this part next time I buy a vehicle there More

Great dealership I had such a great experience at Fort Mill Hyundai. All of the people I worked with were pleasant, helpful and knowledgeable. I highly recommend this I had such a great experience at Fort Mill Hyundai. All of the people I worked with were pleasant, helpful and knowledgeable. I highly recommend this establishment for all car buying needs. I feel like I got a really great deal and they have a great selection of vehicles. More

Great Car Buying Experience This is the second time I have bought a car at Ft Mill Hyundai and both times have been good experiences. The sales staff are friendly and helpful. This is the second time I have bought a car at Ft Mill Hyundai and both times have been good experiences. The sales staff are friendly and helpful. We didn't play the "let me talk to my manager" game and I didn't spend hours and hours coming to the bottom line. They have an amazing inventory to choose from in all models. I would recommend Ft Mill Hyundai to anyone looking for a great vehicle and helpful and friendly service. More

Customer Review ~ Paul Shannon We are completely satisfied with our experience at your dealership. Mr. Paul Shannon was not pushy or aggressive, he was very patient and understandi We are completely satisfied with our experience at your dealership. Mr. Paul Shannon was not pushy or aggressive, he was very patient and understanding of our needs, wants and most of all, our budget. The dealership was very neat, tidy, and welcoming. The staff was very friendly and helpful. Thank you all for a wonderful buying experience! More