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Fort Mill Hyundai

Fort Mill, SC

4.4
868 Reviews
As a nearby Charlotte Hyundai dealer - Fort Mill Hyundai is sure to have the perfect car truck or SUV that will fit your needs. Fort Mill Hyundai has a dedicated customer service staff parts department and a courteous sales staff visit or give us a call at (866) 455-9682 and let us help you buy a new or used vehicle today!
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805 Gold Hill Rd

Fort Mill, SC

29708

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Showing 868 reviews

September 25, 2024

Would never purchase a car from this dealership. In my opinion, the service department is unethical. After several scheduled service visits, where I mentioned a problem with the wheel finish, I fi More

by shahutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reubin Nesbitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Kilmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Fort Mill Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (855) 548-9524 to share more details about your visit so we can make things right.

Sep 29, 2024 -

shahutch responded

I sent a letter to Hyundai corporate, who then contacted your service manager. According to the case manager, your service manager very clearly refused to correct the problem. After purchasing 3 Santa Fe vehicles over the years, I have seen the customer service go downhill dramatically. One of the reasons I originally purchased, and continued to purchase, Santa Fe's was due to the excellent Hyundai customer service. With that being said, I will NEVER purchase a 4th.

September 20, 2024

I had my car serviced yesterday at Fort Mill Hyundai and was extremely satisfied with the experience. Carlos was so pleasant and efficient in getting my car taken care of. All the rest of the team appeared More

by Janie Sweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Fort Mill Hyundai responded

Hi Janie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fort Mill Hyundai. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Fort Mill Hyundai!

September 10, 2024

Excellent experience with Carlos He was professional, honest and attentive to my needs. He helped me find the perfect car with no pressure and full transparency. Highly recommended for those looking for More

by wendy jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Fort Mill Hyundai responded

Hi Wendy, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Fort Mill Hyundai to have earned it.

September 09, 2024

Carlos is absolutely awesome. He helped us tremendously. He is honest, hard-working, and patient. Great person. More

by richardmyers8920@yahoom.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Fort Mill Hyundai responded

Hi, thank you so much for your feedback about Fort Mill Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 12, 2024

I do not like leaving negative reviews but after 3 YEARS of trying unsuccessfully to get someone at Fort Mill Hyundai (and even Hyundai Motor America) to take care of an issue, it is time. I bought a brand More

by Kimbo18
Recommend Dealer
No
Employees Worked With
Ray Andersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Belk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Maggard- Sales person
March 06, 2024

I appreciate the kind words and accurate service that Tom provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at More

by Todd Scruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Furey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Fort Mill Hyundai responded

Hi Todd, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Mill Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 31, 2023

I had a great experience buying a used Toyota Highlander from Fort Mill Hyundai. My sales person was Craig Averette. He answered every question I had. He showed me some other great deals on the lot, not try More

by jmonks11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Averette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Fort Mill Hyundai responded

Hi, we are pleased to hear of your experience with us here at Fort Mill Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 17, 2023

Carlos was so great! He found the car I really wanted and it was in my budget! I 100% recommended him! More

by Justine Tila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Fort Mill Hyundai responded

Hi Justine, we're happy you found our staff to be so supportive during your experience here at Fort Mill Hyundai. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 17, 2023

Carlos was knowledgeable and friendly and most importantly took what I I had to say about my needs and wants while looking for a vehicle and helped me find the perfect vehicle for me. Thank you ag More

by Lkgebe23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Fort Mill Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fort Mill Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2023

I’ve visited 2 dealerships before this and no one came close to service and time they spent with me. From Carlos’s attention to detail and his wealth of knowledgeable of an insane amount of features on al More

by mazzymullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Groza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Fort Mill Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Mill Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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