Fort Mill Hyundai
Fort Mill, SC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Would never purchase a car from this dealership. In my opinion, the service department is unethical. After several scheduled service visits, where I mentioned a problem with the wheel finish, I fi In my opinion, the service department is unethical. After several scheduled service visits, where I mentioned a problem with the wheel finish, I finally found documentation that the wheels should have been prepared. However, my vehicle was then 3k miles out of warranty and they refused to cover. Again, this was after I asked about the wheel problem several times prior to warranty expiration. More
I had my car serviced yesterday at Fort Mill Hyundai and was extremely satisfied with the experience. Carlos was so pleasant and efficient in getting my car taken care of. All the rest of the team appeared was extremely satisfied with the experience. Carlos was so pleasant and efficient in getting my car taken care of. All the rest of the team appeared to be hard-working and they answered all of the questions I had. I will see them again for all of my service needs. More
Excellent experience with Carlos He was professional, honest and attentive to my needs. He helped me find the perfect car with no pressure and full transparency. Highly recommended for those looking for honest and attentive to my needs. He helped me find the perfect car with no pressure and full transparency. Highly recommended for those looking for quality service in their vehicle purchase. More
Carlos is absolutely awesome. He helped us tremendously. He is honest, hard-working, and patient. Great person. He helped us tremendously. He is honest, hard-working, and patient. Great person. More
I do not like leaving negative reviews but after 3 YEARS of trying unsuccessfully to get someone at Fort Mill Hyundai (and even Hyundai Motor America) to take care of an issue, it is time. I bought a brand of trying unsuccessfully to get someone at Fort Mill Hyundai (and even Hyundai Motor America) to take care of an issue, it is time. I bought a brand new 2021 Hyundai Palisade Calligraphy in February 2021. It had a small scratch/chip on the liftgate. I informed the salesperson, Cindy Maggard who told me it would be taken care of. I could go on and on (if anyone is interested I will tell you every step and all of the phone calls I have made that were not returned). *Here is a very brief recap: bought car with damage (I did not see because it was dark and the salesperson lifted the liftgate to show me buttons inside the back). * Told it would be taken care of. 3 years in not yet done. * Finally had it fixed almost 2 and half years in however it looked like someone put puddy on it and painted over it. You could easily see it and feel it. I pointed it out to Cindy Maggard-salesperson, Juan Castillo-service, Tony Belk-Service Director and Ray Anderson-New Car Sales Mgr. I was initially told "well that's the best we can do without painting the whole liftgate" for which I replied "okay we can paint it". Then I was told well we would have to redo the emblem then again I said Okay. I bought this car new and it was damaged. So that was August 2023 and they said well let me see what we can do and we will get back with you 3 MONTHS LATER (as always with them) they still had not gotten back with me so I began the calling and waiting on them to return calls that go unreturned. * After getting Hyundai Motor America involved I took it in for them to paint the entire liftgate for which they kept 2 and half weeks and I had to get it back without the emblem as I was going on vacation. Upon my return, I took it back for them to finish and I can't believe how they let it go out. I guess they do not check their vehicles before selling and after repairs. I have requested someone at Hyundai America meet me at the dealership and have been told they can not do this because they cannot tell me when someone from Hyundai America will be going to the dealership. However, Hyundai America would get in touch with the general manager to see what could be done but of course, the general manager has not returned his emails or calls. I would NEVER purchase anything from them again nor recommend them. I am currently trying to get in touch with Chanel 9 whistleblower and show them my vehicle and all of the documentation I have where I have tried to handle this on my own. I am also going to file a complaint with the Better Business Bureau. They are remodeling and I guess they are too busy with the remodel to take care of their customers (at least the ones that have already purchased). More
I appreciate the kind words and accurate service that Tom provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at this dealership starting with Tom. I can see that Tom is a great asset to the service department. And once again, thanks for your prompt and courteous services provided. More
I had a great experience buying a used Toyota Highlander from Fort Mill Hyundai. My sales person was Craig Averette. He answered every question I had. He showed me some other great deals on the lot, not try from Fort Mill Hyundai. My sales person was Craig Averette. He answered every question I had. He showed me some other great deals on the lot, not trying to up sell me, but genuinely ensuring I was making the best choice for my needs. Financing options were clearly laid out and the paper work was quick. I also traded in my old vehicle. They provided a better offer than the 3 other dealerships I had visited. I highly recommend Fort Mill Hyundai and Craig Averette. More
Carlos was so great! He found the car I really wanted and it was in my budget! I 100% recommended him! He found the car I really wanted and it was in my budget! I 100% recommended him! More
Carlos was knowledgeable and friendly and most importantly took what I I had to say about my needs and wants while looking for a vehicle and helped me find the perfect vehicle for me. Thank you ag importantly took what I I had to say about my needs and wants while looking for a vehicle and helped me find the perfect vehicle for me. Thank you again Carlos you turned my nightmare into a dream More
I’ve visited 2 dealerships before this and no one came close to service and time they spent with me. From Carlos’s attention to detail and his wealth of knowledgeable of an insane amount of features on al close to service and time they spent with me. From Carlos’s attention to detail and his wealth of knowledgeable of an insane amount of features on all the models I looked at, all the way to Jon who closed the deal with ease. I’ve had so many cars in my life and I will never go to another dealership!!! More