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Fort Mill Ford

Fort Mill, SC

4.6
267 Reviews
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801 Gold Hill Rd

Fort Mill, SC

29708

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Showing 267 reviews

November 09, 2021

Great experience with service. Easy to make appointment and it was completed on time. All issues taken care of. Tony Pompeii was great- friendly, responsive and helpful. More

by Winston@1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pompeii
Nov 10, 2021 -

Fort Mill Ford responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2021

It was by far the best, and the most fun car buying experience I’ve ever had! Micheal smith was knowledgeable, professional and personable! I’d go to him again for sure! More

by Jamesblakestanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Smith
Nov 13, 2021 -

Fort Mill Ford responded

Hi James, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fort Mill Ford! Please don't hesitate to reach out to us if there's anything more we can do!

November 08, 2021

Very courteous from the time we brought the truck to the scheduled service, we will be returning for servicing and buying another vehicle More

by J. Innes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Graske
Nov 10, 2021 -

Fort Mill Ford responded

J. Innes, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

November 05, 2021

salesman was great, very pleasant! friendly! knowledgeable, easy to deal with! very helpful with order! More

by 6165lmr@bellsouth.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Curtis
Nov 10, 2021 -

Fort Mill Ford responded

We are glad we could help! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Fort Mill Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2021

No one got back to me on the quote for 2021 Ford Explorer ST they must be pretty busy... More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Nov 03, 2021 -

Fort Mill Ford responded

Hi JJ, we apologize for not getting back to you about your interest in a 2021 Ford Explorer ST. Our manager, Ross Ingle, would really like to speak with you more regarding this matter. Please reach out to him directly at Ross.ingle@atlantabmw.com. We look forward to hearing from you.

October 19, 2021

Rob Kirby and Team were extremely helpful and made this purchase quick while attention to detail was not compromised. I appreciate the excellent customer service! More

by souljaslim82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kirby
Oct 22, 2021 -

Fort Mill Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2021

Outstanding Dealership and team of professionals. Just purchased our 7th vehicle in 8 years. Won't buy a car anywhere else. Thank you. More

by lfisher3g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Curtiss and Sammy Yaravitx
Sep 30, 2021 -

Fort Mill Ford responded

Lfisher3g, we are glad we could help! We hope to see you soon!

September 07, 2021

Typical sexist car salesman told me to do more research before coming to a car dealership. I just wanted to test drive the Bronco and had questions that were responded to disrespectfully. Don’t waste your More

by Jdbeksnsirhfks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrian
Sep 11, 2021 -

Fort Mill Ford responded

Jdbeksnsirhfks, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We hope you are willing to give us another chance. Please reach out to us at (803) 948-8202 so we can work towards a resolution.

Sep 11, 2021 -

Jdbeksnsirhfks responded

Please train your salesmen to be more respectful to women, and answer their questions without judgment. I could have bought the car in that moment that I test drove but didn’t feel comfortable giving my business to your salesman and dealership. Please train your salesmen better.

Sep 11, 2021 -

Jdbeksnsirhfks responded

Also, ladies- check out The Car Mom on Instagram for information about buying cars :)

September 07, 2021

This review is for FMF's Service Department. I've brought my Fords here for ALL scheduled service and maintenance visits since June 2012. Have had nothing but A+ positive experiences each and every time. More

by LochWulf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Manager
Sep 09, 2021 -

Fort Mill Ford responded

Hi Lochwulf, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2021

Ron was absolutely great. Ron was patient with me and my wife showing us the vehicles, and allowing us to talk when he sensed we needed to speak alone. Not only was Ron great, but everybody we came into con More

by OKSooner
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kirby, Katy, and Blake
Sep 07, 2021 -

Fort Mill Ford responded

Oksooner, we're happy you found our staff to be so supportive during your experience here at Fort Mill Ford. Thank you so much again for your feedback! We hope you have a great day!

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