Fort Collins Kia

Yet another great service from Mr Tony Sanchez. I have gone thru him multiple times including driving out of state for his service. Much thanks! gone thru him multiple times including driving out of state for his service. Much thanks! More

I am only giving 4 stars due to having trouble getting connected with the service department when I was calling on several occasions. I would be transferred but no one was answering. I left a message & di connected with the service department when I was calling on several occasions. I would be transferred but no one was answering. I left a message & did receive a call back but it was not in a very timely manner. I worked mainly with Haydon Kiessling. He always listened to what I had to say & ansered whatever questions I had. He went above & beyond by being the go-to between me & the technition. He told them that he witnessed what I was explaining about my car. When I took it in.....for the third time..... He assured me that he would make sure it was figured out. I has also spoke with Ray a couple of times & received the same great customer service from him. Thanks to both of you I am in my car again. Also Kashmir physically walked back to service to get me connected with someone, even after she thought they were gone for the day....thank you for going the extra step, literally. Kelly Griess, customer for 8 years, More

I purchased a Kia Sportage exactly 1week ago and I ❤️ It! My sales person was Kashmir and she was a delight. Hassle free vehicle purchase. My sales person was Kashmir and she was a delight. Hassle free vehicle purchase. More

Great experience We purchased a new Forte this weekend. Rocky did an amazing job! He was kind and really worked with what we were looking for. We will use them again!! We purchased a new Forte this weekend. Rocky did an amazing job! He was kind and really worked with what we were looking for. We will use them again!! More

Disappointed My low tire pressure light was coming on in October so I scheduled an appointment for the service department to trouble shoot and solve the problem. My low tire pressure light was coming on in October so I scheduled an appointment for the service department to trouble shoot and solve the problem. It was a quick in and out as the technician said they put more air in my tires and I was good to go. I inquired if that was all that was needed and he said yes. He also shared that the light coming back on wasn't too big of a deal and to return if necessary. Since the service department technician said not to worry too much about it, I didn't return right away after the low tire pressure light returned. I wish I had worried because the tire eventually went completely flat on my way back from Denver on a Saturday night. When we put the spare tire on, we found SEVEN nails in the tire, and we believe the tire went completely flat after one of those nails was dislodged. I scheduled another appointment and ended up having to purchase two brand new tires. I am feeling really disappointed because I'm sure the service department would have seen the nails in my tire if they had looked closer when I brought my car in after the low tire pressure light first came on. I am also feeling grateful that I did not blow the tire completely while driving on the highway as I drove to Denver and Colorado Springs (and back to Fort Collins) several times before the tire was fixed for good. Colleen Gibley-Reed More

Kia Sorento 2020 we have now purchased two cars from Tynans. Rocky was our salesperson on both occasions. His service and knowledge were excellent. No pressure to buy. we have now purchased two cars from Tynans. Rocky was our salesperson on both occasions. His service and knowledge were excellent. No pressure to buy. I highly recommend this dealership. More

Great car buying experience This is our third car purchase from Kia Fort Collins. Kevin met us at the door and we had a great time trying out new cars, used cars and talking poi This is our third car purchase from Kia Fort Collins. Kevin met us at the door and we had a great time trying out new cars, used cars and talking points of each. We settled on an upgrade of the same model and came home happy campers. Kevin was never pushy or condescending which can happen with us older folk. He was kind and considerate. He helped us work through the pros and cons of each vehicle. It took us a whole half day to get the deal done. This is what it takes I guess but we were tired by the time the day was over. Wish there was a more stream lined process. To cut the time down. Thank you Kevin Gill for another positive experience. More

I am extremely disappointed in the service of my vehicle over the past month. My son actually had to contact the service dept.to complete the maintenance issues, because I was not given the time when I was over the past month. My son actually had to contact the service dept.to complete the maintenance issues, because I was not given the time when I was in town and dropped in unscheduled. I'm sure you have the details of the records. More

Fort Collins Kia Review Fort Collins Kia and all it's personnel did as promised. Met new owner Jay Weibel and was pleased with his strong interest in service to customers. Fort Collins Kia and all it's personnel did as promised. Met new owner Jay Weibel and was pleased with his strong interest in service to customers. More

Best service center experience! I brought my new Kia in to the service center for a software update and first oil change. Danette and Austin, my service advisors, were super friendly I brought my new Kia in to the service center for a software update and first oil change. Danette and Austin, my service advisors, were super friendly, knowledgeable, professional, and accommodating. The tech(s) who worked on my car did a great job and washed and cleaned the interior extremely well. The waiting room was comfortable and the complimentary coffee was delicious. I had made an appointment, was told how long it would take, and I had my car back exactly when they said I would. Definitely the best experience I've ever had at a dealership service center. More