Fort Collins Dodge Chrysler Ram - Service Center

Excellent work! Brought it in at 8 in the morning and had three recalls taken care of all the same day. Waiting room was clean and offered coffee as well as shuttle r Brought it in at 8 in the morning and had three recalls taken care of all the same day. Waiting room was clean and offered coffee as well as shuttle rides if needed. More

Express Lane Service was quick and technician was friendly and knowledgeable. I would recommend to use facilities got your vehicle needs with routine maintenance. Service was quick and technician was friendly and knowledgeable. I would recommend to use facilities got your vehicle needs with routine maintenance. Waiting room was pleasant. More

Professional cares about customers They are professional and friendly. Told them I was going on a trip and they checked the car and made sure that there were no issues that needed to be They are professional and friendly. Told them I was going on a trip and they checked the car and made sure that there were no issues that needed to be done, they are honest. I would recommend them to anyone. More

Great service, great people! I have been here twice now and Jesse has been incredibly helpful both times. Most recently I had an emergency with my vehicle and since I use it for I have been here twice now and Jesse has been incredibly helpful both times. Most recently I had an emergency with my vehicle and since I use it for work I needed a quick fix. Jesse got me in the same day no questions asked and had me in and out in under two hours! I highly recommend this service center to anyone looking for good quality work! More

Great experience, in and out on time. Jesse really took care of my recall issue. In and out quickly, clean and friendly. Thanks. I've been in for service yearly and am always treated well. Jesse really took care of my recall issue. In and out quickly, clean and friendly. Thanks. I've been in for service yearly and am always treated well. More

Promp Everything and everyone have positive attitudes. Very friendly. They were on time getting to my truck and fast with service. They keep inside of my tr Everything and everyone have positive attitudes. Very friendly. They were on time getting to my truck and fast with service. They keep inside of my truck very clean More

Great service. Great service from making a appointment to checking in to checking out. The service technicians did a fantastic job. The parking is a little tight Great service from making a appointment to checking in to checking out. The service technicians did a fantastic job. The parking is a little tight hard to get in and out. With a truck. More

Great job Over The past five years I have purchased several vehicles from Fort Collins Dodge I have always been treated with respect and courtesy they have a Over The past five years I have purchased several vehicles from Fort Collins Dodge I have always been treated with respect and courtesy they have always got the deal done to my satisfaction I bring all my beer girls to their service center for oil changes, fuel filter changes etc. they have always made time for me and took care of my vehicles with a quick response I appreciate their work and their commitment for customer satisfaction Thank you Ken Bounds More

Your dealership saved our vacation! My husband and I found your dealership by chance when our battery light went on while traveling on the interstate. I leaped for joy when I saw the wo My husband and I found your dealership by chance when our battery light went on while traveling on the interstate. I leaped for joy when I saw the word DODGE and pulled into your place. We of course had no appointment but were taken in minutes to see what was wrong with our red DODGE caravan that would also be turning 100,000 miles far away from our Illlinois home. We were told soon after what needed to be done, how much it would cost, but even more important, that it could be fixed that day. Thank you to all the people we were in contact with who helped us pass the day. BUt NOT the child whose mechanic father left him sitting in the waiting room making me crazy. Putting pencils up hisnose, drawing on the nice chairs, fooling around in the bathroom, hitting a ball around that nearly hit me, well I was notpaid to babysit. And NO he did not do his homework which his father asked him when he finally came to get him. Lucky that we were not stranger dangers!! But thank you for fixing my car and letting me enjoy our trip out West! More

Scam artists Brought in my 13 Dodge dart with an electrical problem. My center console and all my sensors kept just shutting off randomly. I brought my car in and Brought in my 13 Dodge dart with an electrical problem. My center console and all my sensors kept just shutting off randomly. I brought my car in and paid the diagnostic fee to see what dodge themselves thought it was. I got a print out of the issues and brought it back to the Toyota dealership I'd bought it at less than a month prior to see if they'd pitch in to fix it, which they did. I sent it in for service at DCJ and paid $500 plus another $400 from the Toyota dealership to have this issue fixed. Got it back and it hadn't fixed the issue at all. Took i back in got a free diag, (later they claimed my car had never had a diagnosis, it was "their best guess") got a rental for two days and they said they'd warranty the part they'd just put in. I told them at this point it was a short in the wiring, most likely on it's way out to the firewall under my shifter. I rudley got told I was wrong. i couldn't afford to have them do anything else so I waited a few weeks and then set up a time for a full diagnosis. I was comped another rental car and dropped my car off with a service tech. 5 days later I hadn't heard anything so I called and they said service was closed, called back a week later and was told service would call me back first thing in the morning. Called back a week later after never received a phone call to update the paperwork in the vehicle because it was my name, but someone else's address, ID number, insurance info, and last four of their social. During this call, I was also told I'd be receiving a call from service in the morning so look out for it. A week later (27 days total now) they finally called because THEY FORGOT THEY HAD MY CAR IN THE SHOP. THEY DID NOT KNOW THEY HAD IT. I've doubled the miles on this rental at that point because I work in Denver and they were mad at ME for their mistake. I got back to the dealership same day to pick up my car and they'd replaced a wire and replaced the radio. Neither of which I asked for and I told them they never had permission to work on my car, it was for a diagnosis. Was rudley told I was wrong and I wasn't getting my car back until I paid. Talked to Steve Harvey the GM and he basically said the same thing with more words. I paid partially because I couldn't afford more and was left with a $60 bill still to be paid. Took my car home and as I'm leaving the parking lot my center stack shuts down again. All that time and problems and ithey still couldn't fix it. I called them back and said I wasn't paying the $60 until we figured it out. Dropped it off for a diagnosis, that was free, as well as comped my rental again. Next day they said they found the problem and it would be 480 to fix. I called FCA of America and fought for a few weeks about making the dealership pay for the service and I will continue to do so until they ACTUALLY fix the problem. I'm sitting in their parking area typing this out because they aren't open yet and I'm going to copy and paste this as far and wide as I can. It's been 8 months of promises they can't keep and taking my money and I wish I'd have just taken the trip to the Cheyenne dealership so maybe it would have been fixed the first time. FORT COLLINS DODGE CHRYLER JEEP ARE SCAM ARTISTS AND THEY HAVE LESS KNOWLEGE ABOUT THEIR OWN BRAND THAN ANYONE IVE EVER SEEN. I've since been told after contacting the better business bureau that they would like to to conduct business elsewhere. This dealership stole $1100 from me and has now said they won't work on my car because I've shared my story. More