Forrester Lincoln - Service Center

The great service that Forrester Provides I wanted to take some time today to personally thank the service department and the parts department for fixing an issue with my ford focus that has p I wanted to take some time today to personally thank the service department and the parts department for fixing an issue with my ford focus that has plagued it for 88K miles. I want to specially thank Shaun Stambaugh not only for his dedication to making sure I was taken care of from the moment I stopped in at the dealership but also for his empathy and his understanding in what I was dealing with in regards to my vehicle. Since I bought my vehicle in 2013, I have had issues with it shaking and jerking me from dead stops. It also would not accelerate very rapidly. I have take it to two different dealers and they each assured me that it was a transmission issue and that the seals needed to be tightened up. This adjustment never solved the problem. It's when I brought my vehicle to Forrester for another issue that it was happening that I mentioned this issue to Shaun. He took the time to research the problem and he assured me that they would look into the problem once they had it in the shop. It turns out that the clutch needed to be replaced and that happened two days ago under warranty, I might add. It runs smooth now with good acceleration. It actually does not jerk me or shake me anymore from a dead stop. I'm writing in to Ford complaint department about the vehicle today but I have nothing but great things to say about this dealership. I would recommend stopping in to see them whenever an issue may arise with your vehicle and I would recommend asking for Shaun Stambaugh because he will take care of you. It's what he did for me and I'm sure he will do the same for you. More

Courteous, prompt, thorough service. I wouldn't want to have my vehicle serviced or purchase another anywhere else. Always friendly and services performed/inspections completed are alwa I wouldn't want to have my vehicle serviced or purchase another anywhere else. Always friendly and services performed/inspections completed are always explained thoroughly. *** FORRESTER LINCOLN NEVER GIVES YOU THE FEELING THEY ARE OUT FOR YOUR MONEY*** More

Great to deal with The wonderful way they treat you as a customer. They could not be more helpful. Enjoy going in for service and purchasing a car as they are great to The wonderful way they treat you as a customer. They could not be more helpful. Enjoy going in for service and purchasing a car as they are great to deal with. More

Continued and consistent excellent service, treatment and re Dealing with Forrester for 18 years I have found them to be an excellent place to do bussiness and they will continue to be my servicing dealer for as Dealing with Forrester for 18 years I have found them to be an excellent place to do bussiness and they will continue to be my servicing dealer for as long as I live in the Chambersburg and surrounding area. More

Service Had an oil change and filter plus recall work, SInce this would have taken several hours to complete, they Brought me home and then came for me when Had an oil change and filter plus recall work, SInce this would have taken several hours to complete, they Brought me home and then came for me when my car was finished. VEry much appreciated this service. More

Customer friendly service fit into my schedule Great first service on our used car purchase from Forrester. They fixed two issues that were not squared away at purchase it hour issue. Fantastic s Great first service on our used car purchase from Forrester. They fixed two issues that were not squared away at purchase it hour issue. Fantastic service and great communication. They follow up and back up their promises and words with actions. More

Top Notch !! My husband bought his first Lincoln from Forresters more than 35 years ago. Whenever decide on a change it's back to here. Staff are friendly, court My husband bought his first Lincoln from Forresters more than 35 years ago. Whenever decide on a change it's back to here. Staff are friendly, courteous and knowledgeable. I rank them at "11" on a scale of "1" to "10" More

Great!!! I love the free car wash with each service everyone is very friendly appointments are easy to make and in a timely fashion and done on time I love the free car wash with each service everyone is very friendly appointments are easy to make and in a timely fashion and done on time More

GREAT SERVICE SHOP & BODY SHOP I have been ripped off and not serviced by almost every kind of service shop, including PepBoys. I have never found a reliable dealer, so, even though I have been ripped off and not serviced by almost every kind of service shop, including PepBoys. I have never found a reliable dealer, so, even though I bought a Mountaineer from Forrester like six years ago, I never thought to get my ten year old Ford Explorer serviced there - until last month. WHAT A GREAT EXPERIENCE!!!! From the moment I called to book an appointment and an appraisal on the body work, to the time I picked it up - it was just great - and MY CAR HAS NEVER RUN SO WELL!!! They are terrific. I needed four new tires to pass inspection (original tires on there - 100K). I really thought I would have to take it to Costco for the tires - but NO..... they came up with GREAT tires at the Costco price AND a warranty from the dealership! I just can't explain how great the customer service AND the fantastic mechanical service is here. THANK YOU ALL SO MUCH!!! The end cost was $1000 LESS THAN I ANTICIPATED - LESS???? HOW IS IT LESS??? BECAUSE THEY ARE SO HONEST AND RELIABLE!!! LOVE THIS PLACE!!!!! Thank you all so much again! PS: TOBY ROCKS!!! He took care of us buying our car six years ago - and should have just kept coming back. More

The continued excellent service I and my family have receive For approximately the last 18 years I have been dealing with you folks in both service and sales I and my family have always been treated with the utm For approximately the last 18 years I have been dealing with you folks in both service and sales I and my family have always been treated with the utmost respect and curiosity by all of the folks we have inner acted with at all times. I have never been disappointed in any of my dealings. The service department has gone out of their way many times when either my wife or daughter was the one dealing with them to insure they were well taken care off. All of the service personnel including the mechanics have been nothing but professional and polite at all times. They have been very forthcoming when explaining any issues or question I have had. More