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Forrester Lincoln - Service Center

Chambersburg, PA

5.0
100 Reviews

100 Reviews of Forrester Lincoln - Service Center

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July 02, 2019

First Service Kris, service, is outstanding. He takes his time and explains very well. He is knowledgeable and gets the job done right. Love my Continental, sales, More

by Red1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Bloomer
Jul 03, 2019 -

Forrester Lincoln responded

Thank you so much for the nice review! Kris is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If you have any further needs, please come back to see us. Best regards, The Forrester Lincoln Team

May 27, 2019

Friendly staff, who please their customers From the time you enter the shop until you pay your invoice the staff is friendly and courteous. Amazing in today’s environment. First class operatio More

by Pinseeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Plasterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Forrester
May 28, 2019 -

Forrester Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, The Forrester Lincoln Team

May 03, 2019

Prompt service, attention to detail Very friendly and knowledgeable staff, service done right the first time. Always on time and make me feel like a priority. I wouldnt buy any where More

by Chbg123
Recommend Dealer
Yes
Employees Worked With
David Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Forrester
May 05, 2019 -

Forrester Lincoln responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best regards, The Forrester Lincoln Team

November 16, 2018

top notch very easy to deal with, always makes us feel comfortable, best place to buy a car. we have dealt with Travis for many years. He does a good job! More

by susiejerry72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Mummert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Forrester Lincoln responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best regards, The Forrester Lincoln Team

October 29, 2018

Body Shop repair work After an accident, I took my car to Forrester Auto Body Shop. The work was done professionally, efficiently and in a timely manner. The service mana More

by 2oldies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Buhrman
Nov 08, 2018 -

Forrester Lincoln responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, The Forrester Lincoln Team

August 03, 2018

Service My husband appreciated the service person sitting down with him to explain what he found with my car. It needs tires, and he told us what size and typ More

by dor456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Forrester, Kris Bloomer, Ed Goetz
Aug 03, 2018 -

Forrester Lincoln responded

Dor456, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, The Forrester Lincoln Team

July 14, 2018

Fantastic service The service department and auto body shop at this dealership are outstanding. The service personnel, Chris and Dave in particular, are very helpful wh More

by metsfan500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Bloomer, Cory Buhrman
Jul 23, 2018 -

Forrester Lincoln responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best regards, The Forrester Lincoln Team

May 02, 2018

Knowledgeable and friendly! Andy was very knowledgeable about my car, as well as my husband's car. He got us the parts we needed at an affordable price and was very friendly and More

by FordOwners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Forrester Lincoln responded

We appreciate you sharing your experience with us! Feedback like yours lets us know that we are meeting our goals for providing excellent customer service while taking care of your car. I could not be happier to hear that Andy was able to do this for you. Thanks again! Best regards, The Forrester Lincoln Team

May 02, 2018

Friendly Andy is very knowledgeable. Any questions I had about parts he knew exactly what I was talking about and did a lot of hunting to get me the best price More

by DESHC59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Forrester Lincoln responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best regards, The Forrester Lincoln Team

April 30, 2018

Terrible service department The service department puts the wrong antifreeze in my 14 F350 and denied doing this. Had to take it to another dealer to fix the problem and flush th More

by Tell it like it is
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory Buhrman, Ed Goetz
May 22, 2018 -

Forrester Lincoln responded

We appreciate the feedback and would like to offer insight on this matter. In order to track potential leaks, we add a dye solution to the antifreeze which can discolor the factory orange colored antifreeze. We hope this information is helpful and I’ll be sure to share your comments with our team so that we can continue to improve on the service we give our customers. Best Regards, Toby Forrester

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