Back

Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
334 Reviews

2536 Forest Lane

Dallas, TX

75234

Directions

By Type

Showing 334 reviews

June 20, 2023

Jade was awesome and very transparent throughout the whole process of getting my Jeep serviced!!! More

by tapriceless@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jade Wilds
Jun 21, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thanks a million for sharing this thoughtful feedback for Jade! She has been killing it since she started with us & we're lucky to have her on the team. We appreciate your support and look forward to your next visit! :) - The Team at Forest Lane CDJR

June 01, 2023

Worked hard to make the deal! Responsive and solved roadblocks as encountered. Even loaned temporary vehicle as they were solving for my time constraints. Truly customer first! More

by prokopii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Connor
Jun 02, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

We couldn't have said it better ourselves, Prokopii - our clients are #1! Thank you so much for taking a moment to share some good words about us. We appreciate your support more than words can say, and we really hope you are loving your new Jeep. Congratulations and happy cruising! :) - The Team at Forest Lane CDJR

May 23, 2023

I had a great experience at Forest Lane. There was no pressure to buy. Everyone was friendly and helpful. More

by debbielin0214
Recommend Dealer
Yes
Employees Worked With
Sommer Marcy
May 30, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Debbie, thank you for the kind words! We are overjoyed to see that you were 100% satisfied with everything we have to offer, and we are so excited to have you as part of our family. Here's to many wonderful memories with your new Jeep! :) - The Team at Forest Lane CDJR

April 18, 2023

They were pleasant and respectful, handled the appointment and test drive on time, quickly negotiated a price after offering multiple options. Entire process done in a couple hours or so, no games More

by Dan V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter, and manager and 2 finance
Apr 19, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dan, congratulations on your awesome new Ram! We enjoyed working with you and it makes us smile knowing that every aspect of your experience was flawless. Thank you for being part of our family, and happy cruising! :) - The Team at Forest Lane CDJR

April 10, 2023

Had a great buying experiene with Mario. Top notch people and service. Would recommend 10/10 More

by dmwoods59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Horsley, Mario Arturo
Apr 11, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dmwoods59, thank you for sharing this encouraging feedback for Mario! We are grateful for your support and hope you enjoy your new Jeep for years to come. Congratulations and welcome to our Forest Lane CDJR family! :) - The Team at Forest Lane CDJR

March 19, 2023

Working with Sia was a seamless process! Outstanding experience!!!! Will definitely do busy again in the future! More

by rodneydingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sia Kamailpour
Apr 03, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the praise, Rodney! Reviews like this are so encouraging, and we will be sure to relay your kind words to Sia. Congratulations on your sweet new ride, and thank you for selecting us to assist you! :) - The Team at Forest Lane CDJR

March 13, 2023

helped me get the exact vehicle i wanted ! highly recommend this place to everyone!! and thank you eduardo ! More

by jasethj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Emeralda
Mar 15, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Jasethj, we're happy to see that you had an impeccable visit with us! Thank you for taking a moment to share this kindhearted feedback for Eduardo. We hope you are loving your new Dodge and we're so excited to have you as part of the family! :) - The Team at Forest Lane CDJR

February 28, 2023

Mario customer service went above and beyond, very professional, knowledgeable, friendly and attentive, from the moment I walk through the door, he patiently took the time to assist me finding the veh More

by Isaura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Mar 07, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Isaura, we couldn't have asked for a better compliment! Thank you for giving Mario the opportunity to really WOW you with an incredible sales experience. We wish you nothing but the best and we hope you enjoy your new Jeep for years to come. Happy cruising! :) - The Team at Forest Lane CDJR

February 20, 2023

Terrible customer service. I would not recommend this place to anybody. I have a terrible experience with this dealership. More

by mwkaasj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Ramos / Linda Hammond
Feb 24, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Mwkaasj, thank you for giving me the opportunity to speak with you about your experience. This is certainly not the impression we strive to leave any guest with, and I am thankful for the coaching opportunity we gained in this process. I'm happy that we were able to gain a better understanding of one another, and I hope you will contact me directly at Mark.Ramos@flcdjr.com if there is anything I can assist with in the future. Thanks again and have a great day! - Mark Ramos, Service Director

February 20, 2023

Easy process. Mario, Fernando and Charles (Finance) were great. Jeff Schneider was upfront with the final price, More

by dlberm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Pena, Mario Arturo
Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dlberm, what a nice review you have provided for us! Thank you so much for giving Mario, Fernando, Charles, and Jeff the opportunity to exceed your expectations during your sales visit. We hope you are loving your new Jeep, and we can't wait to welcome you back again in the future. Have a wonderful day! :) - The Team at Forest Lane CDJR

...
4
...