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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

Overview
Reviews
Vehicles
4.7
333 Reviews
Call Dealership (469) 445-3800

2536 Forest Lane

Dallas, TX

75234

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Showing 333 reviews

May 23, 2023

I had a great experience at Forest Lane. There was no pressure to buy. Everyone was friendly and helpful. More

by debbielin0214
Recommend Dealer
Yes
Employees Worked With
Sommer Marcy
Report | Print
May 30, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Debbie, thank you for the kind words! We are overjoyed to see that you were 100% satisfied with everything we have to offer, and we are so excited to have you as part of our family. Here's to many wonderful memories with your new Jeep! :) - The Team at Forest Lane CDJR

April 18, 2023

They were pleasant and respectful, handled the appointment and test drive on time, quickly negotiated a price after offering multiple options. Entire process done in a couple hours or so, no games More

by Dan V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter, and manager and 2 finance
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Apr 19, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dan, congratulations on your awesome new Ram! We enjoyed working with you and it makes us smile knowing that every aspect of your experience was flawless. Thank you for being part of our family, and happy cruising! :) - The Team at Forest Lane CDJR

April 10, 2023

Had a great buying experiene with Mario. Top notch people and service. Would recommend 10/10 More

by dmwoods59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Horsley, Mario Arturo
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Apr 11, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dmwoods59, thank you for sharing this encouraging feedback for Mario! We are grateful for your support and hope you enjoy your new Jeep for years to come. Congratulations and welcome to our Forest Lane CDJR family! :) - The Team at Forest Lane CDJR

March 19, 2023

Working with Sia was a seamless process! Outstanding experience!!!! Will definitely do busy again in the future! More

by rodneydingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sia Kamailpour
Report | Print
Apr 03, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the praise, Rodney! Reviews like this are so encouraging, and we will be sure to relay your kind words to Sia. Congratulations on your sweet new ride, and thank you for selecting us to assist you! :) - The Team at Forest Lane CDJR

March 13, 2023

helped me get the exact vehicle i wanted ! highly recommend this place to everyone!! and thank you eduardo ! More

by jasethj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Emeralda
Report | Print
Mar 15, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Jasethj, we're happy to see that you had an impeccable visit with us! Thank you for taking a moment to share this kindhearted feedback for Eduardo. We hope you are loving your new Dodge and we're so excited to have you as part of the family! :) - The Team at Forest Lane CDJR

February 28, 2023

Mario customer service went above and beyond, very professional, knowledgeable, friendly and attentive, from the moment I walk through the door, he patiently took the time to assist me finding the veh More

by Isaura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Report | Print
Mar 07, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Isaura, we couldn't have asked for a better compliment! Thank you for giving Mario the opportunity to really WOW you with an incredible sales experience. We wish you nothing but the best and we hope you enjoy your new Jeep for years to come. Happy cruising! :) - The Team at Forest Lane CDJR

February 20, 2023

Terrible customer service. I would not recommend this place to anybody. I have a terrible experience with this dealership. More

by mwkaasj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Ramos / Linda Hammond
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Feb 24, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Mwkaasj, thank you for giving me the opportunity to speak with you about your experience. This is certainly not the impression we strive to leave any guest with, and I am thankful for the coaching opportunity we gained in this process. I'm happy that we were able to gain a better understanding of one another, and I hope you will contact me directly at Mark.Ramos@flcdjr.com if there is anything I can assist with in the future. Thanks again and have a great day! - Mark Ramos, Service Director

February 20, 2023

Easy process. Mario, Fernando and Charles (Finance) were great. Jeff Schneider was upfront with the final price, More

by dlberm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Pena, Mario Arturo
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Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dlberm, what a nice review you have provided for us! Thank you so much for giving Mario, Fernando, Charles, and Jeff the opportunity to exceed your expectations during your sales visit. We hope you are loving your new Jeep, and we can't wait to welcome you back again in the future. Have a wonderful day! :) - The Team at Forest Lane CDJR

February 14, 2023

Our salesman Fernando Pena and everyone we dealt with there was awesome and bent over backwards to help. You could tell they all genuinely cared and are very knowledgeable in their profession. I would st More

by Andrew C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Pena, Charles Horsely, Aron Houses
Report | Print
Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Andrew, we can't thank you enough for this incredible review! Our team is constantly hard at work to go above and beyond for every client, so it makes us very proud to see this feedback for Fernando, Charles, and Aaron. Congratulations on your two new purchases, we are so excited to have you as part of our family! :) - The Team at Forest Lane CDJR

February 14, 2023

I love my 23 Jeep Cherokee firstly! Mario was helpful, insightful and should be voted Sales Person of the month. He it SUPER easy to understand everyhting. Mario sealed the deal and mad More

by Al Mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Report | Print
Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Al, your satisfaction is our #1 priority, so it makes us happy to see that you are loving your new Jeep! We agree, Mario is a fantastic asset to this team and we are so lucky to have him. Thank you tons for this encouraging review, and enjoy your new purchase! :) - The Team at Forest Lane CDJR

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