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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
328 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 328 reviews

February 28, 2023

Mario customer service went above and beyond, very professional, knowledgeable, friendly and attentive, from the moment I walk through the door, he patiently took the time to assist me finding the veh More

by Isaura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Mar 07, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Isaura, we couldn't have asked for a better compliment! Thank you for giving Mario the opportunity to really WOW you with an incredible sales experience. We wish you nothing but the best and we hope you enjoy your new Jeep for years to come. Happy cruising! :) - The Team at Forest Lane CDJR

February 20, 2023

Terrible customer service. I would not recommend this place to anybody. I have a terrible experience with this dealership. More

by mwkaasj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Ramos / Linda Hammond
Feb 24, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Mwkaasj, thank you for giving me the opportunity to speak with you about your experience. This is certainly not the impression we strive to leave any guest with, and I am thankful for the coaching opportunity we gained in this process. I'm happy that we were able to gain a better understanding of one another, and I hope you will contact me directly at Mark.Ramos@flcdjr.com if there is anything I can assist with in the future. Thanks again and have a great day! - Mark Ramos, Service Director

February 20, 2023

Easy process. Mario, Fernando and Charles (Finance) were great. Jeff Schneider was upfront with the final price, More

by dlberm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Pena, Mario Arturo
Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dlberm, what a nice review you have provided for us! Thank you so much for giving Mario, Fernando, Charles, and Jeff the opportunity to exceed your expectations during your sales visit. We hope you are loving your new Jeep, and we can't wait to welcome you back again in the future. Have a wonderful day! :) - The Team at Forest Lane CDJR

February 14, 2023

Our salesman Fernando Pena and everyone we dealt with there was awesome and bent over backwards to help. You could tell they all genuinely cared and are very knowledgeable in their profession. I would st More

by Andrew C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Pena, Charles Horsely, Aron Houses
Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Andrew, we can't thank you enough for this incredible review! Our team is constantly hard at work to go above and beyond for every client, so it makes us very proud to see this feedback for Fernando, Charles, and Aaron. Congratulations on your two new purchases, we are so excited to have you as part of our family! :) - The Team at Forest Lane CDJR

February 14, 2023

I love my 23 Jeep Cherokee firstly! Mario was helpful, insightful and should be voted Sales Person of the month. He it SUPER easy to understand everyhting. Mario sealed the deal and mad More

by Al Mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Al, your satisfaction is our #1 priority, so it makes us happy to see that you are loving your new Jeep! We agree, Mario is a fantastic asset to this team and we are so lucky to have him. Thank you tons for this encouraging review, and enjoy your new purchase! :) - The Team at Forest Lane CDJR

February 09, 2023

Shopping local did not work for us. We made the drive to Dallas and I’m happy to say had a very nice professional experience from Forrest Lane CDJR. Not only did they have an absolute a More

by dianamayfield35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Escamilla
Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Diana, you are too kind! Our team is passionate about delivering superb experiences just like this, and we cannot wait to share your kindhearted feedback with the whole crew. Thanks a million for selecting us to help you find an awesome new Jeep Grand Cherokee Overland! :) - The Team at Forest Lane CDJR

January 31, 2023

Found a 2023 Wagoneer on Jeep website that was being shipped to Forest Lane CDJR. Our salesman Mario worked very hard to keep us informed on status and answered all our questions and concerns. He was a More

by srr_matt
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Charles, Mario Arturo
Feb 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Srr_matt, thank you for the stellar feedback! Nothing makes us happier than delivering impeccable experiences like this, so it makes us proud to see this review for Mario, Brandon, and Charles. We're delighted to know that your wife is loving her new Wagoneer, and we hope to have the opportunity to serve you again in the future! :)- The Team at Forest Lane CDJR

December 12, 2022

Thank you so much. We shopped every dealer in north Texas and no one could beat your prices. We were even told by every dealer from Waxahachie to Denton and back to Gra More

by Enlow1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Jesus
Dec 19, 2022 -

Forest Lane Chrysler Dodge Jeep Ram responded

Enlow1, the pleasure was all ours to assist you and we are extremely thankful for this kindhearted review! Thank you so much for making the drive out to see us. It was such a joy working with you, and we will be sure to pass your friendly words on to Jesus and Jeff. Congratulations to you and your wife on your new Jeep, we really hope you love it for years to come!

September 11, 2022

Great service, took car of my needs and questions on used car purchase and trade in. More

by zzoey35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Vasquez
Sep 14, 2022 -

Forest Lane Chrysler Dodge Jeep Ram responded

Zzoey35, we're so glad to hear that you enjoyed everything about your visit! Thank you for leaving this supportive review for Manny and the rest of the team. The pleasure was all ours to assist and we hope you will let us know if there is anything you need in the future. Congratulations on your new vehicle and welcome to the Forest Lane CDJR family! :) - The Team at Forest Lane CDJR

September 07, 2022

Manny worked very hard to make things as easy as possible for me! Really enjoyed him and all his help! More

by hcernoch05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Vasquez
Sep 07, 2022 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hcernoch05, what a generous message you have left for Manny! We agree, he is awesome and we will be sure to share your kind words with him. He will be so happy! Thank you for taking a moment to let us know how your experience went and please let us know the next time we can assist! :) - The Team at Forest Lane CDJR

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