Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
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Forest Lane is an EXCEPTIONAL Dealership! From the moment we stepped instead Forest Lane Chrysler, Dodge, Jeep and Ram Dealership, we were absolutely surprised and our experience definitely ex From the moment we stepped instead Forest Lane Chrysler, Dodge, Jeep and Ram Dealership, we were absolutely surprised and our experience definitely exceeded our expectations! Jason Wilde was fabulous, extremely knowledgeable, very friendly, definitely not your typical pushy salesman! My husband and I had bought a 2018 Dodge Challenger at another dealership in North Dallas last December (2017) and had a horrible, horrible experience!!! ON a fluke a few weeks ago, we stopped in at Forest Lane Dodge, Chrysler, Jeep and Ram to see if we could have our Challenger service with them instead of where we bought the car. Jason took us out to the service department so we could see their state of the art service department and we knew right then and there this was our forever dealership. Jeremiah (Service Manager) spent 30 minutes talking with us and walking us through our option. My husband had so many questions and concerns about our 2018 Challenger's performance and all his concerns were thoroughly answered. So with this said, we were going to schedule a maintenance appointment then my husband and I decided to look at the 2019 Challenger with possibility of trading in our 10 month old Challenger. Jason Wilde was extremely helpful and never made us feel pressured to trade up. We learned through this experience about all the different type of "Hemi" engines and realized we still didn't have my husbands dream car. Greg (New Car Director) began the search for his 2019 Dodge Challenger 6.4L RT Scat Pack Plus. The dealership had become very busy that afternoon so while Greg was searching for the car, we went to lunch and when we returned 90 minutes later, the car had been located. Greg explained all our options on the warranties, financing and refund process on the previous warranties we bought on the 2018 Challenger. Rob (Finance Manager) went over everything again and the process went very smoothly. Our new car was scheduled to be delivered a week later and to our surprise, we took possession of my husband's dream car four days later. Needless to say, our experience with Forest Lane Chrysler, Dodge, Jeep and Ram exceeded our wildest expectations and the team made this car buying experience enjoyable and we will buy another car with them in the future. Absolutely, the very best and most honest dealership!! Thank you Jason, Greg, Rob and Jeremiah for being absolutely the very best!! More
Great Experience! Forest Lane Chrysler Dodge is in transition to a new location across the freeway from where they are currently located. Initially, my wife and I visi Forest Lane Chrysler Dodge is in transition to a new location across the freeway from where they are currently located. Initially, my wife and I visited the temporary location which left a lump in our throat. However, Jason Wilde was patiently waiting for our visit and explained the location was only temporary and their bright new location would be across the freeway soon. The meeting room was wide open and we were met with smiles and greetings from everyone. We sat down with Jason Wilde and were soon met with Dino, who assisted Jason with information about our pending deal. First, he took us outside to the service department which was IMMACULATE and very professional. It was one of the cleanest service departments I have ever seen. He explained how they will do whatever it takes to win our business and how well they perform the 'after sales' and service. Jason was a pleasure to work with and we received the information we needed to make an informed decision. Our experience with this fine company and its employees will place them in the No. 1 position on our list for future vehicle purchases. We highly recommend purchasing your next vehicle from them. You will not regret it! More
Very Surprised Im very happy with the people that helped me get into a Brand New car of my dreams i had eyes on something else and they were able to get me into some Im very happy with the people that helped me get into a Brand New car of my dreams i had eyes on something else and they were able to get me into something better Thanks Jason More
Great people, great place Jason and all the employees that helped with our new car were amazing! Everyone was friendly and helpful. I would definitely recommend everyone go see Jason and all the employees that helped with our new car were amazing! Everyone was friendly and helpful. I would definitely recommend everyone go see them if you are looking to trade or even just buy. Thanks everyone for a GREAT experience. More
Excellent driver Hi I think they did a great job from the time I came in and the time I left as a happy customer everybody was excellent Hi I think they did a great job from the time I came in and the time I left as a happy customer everybody was excellent More
Purchased a New 2018 Chrysler Pacifica Our salesman Jason did an excellent job, as well as Greg the new car director. Despite being new to the business, Jason was very knowledgeable and he Our salesman Jason did an excellent job, as well as Greg the new car director. Despite being new to the business, Jason was very knowledgeable and helpful through the entire process. If we had a question and he was unsure of the answer, Jason immediately followed up with co-workers and got us any answers we needed. All the guys at the dealership did a great job in getting us the best deal possible, and even gave us a tour of the service department. I would definitely recommend these guys to anyone. More
Excellent experience with a new dealership. Jason was really nice and made the experience the best. Everybody was welcoming and willing to help in any way possible. Seems like a great team. Jason was really nice and made the experience the best. Everybody was welcoming and willing to help in any way possible. Seems like a great team. More