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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
328 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 328 reviews

July 25, 2023

John and Tony made the process enjoyable. Not only were they super friendly and helpful, but they never pressured me. They allowed a relaxed and fun experience buying my new 2024 Wrangler. More

by Stacie G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John and Tony
Aug 13, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Stacie, what a wonderful review you have provided for our team! Thank you so much for giving us the opportunity to assist with your vehicle purchasing needs. It makes us smile knowing that John and Tony were successful in helping you find your stunning new Wrangler, and we hope you love it for years to come. Congratulations and thanks again! :) - The Team at Forest Lane CDJR

July 23, 2023

Absolute terrible excuse for a service department Terrible communication from people in service and the worst thing was that I called in and they told me on Friday I could pick it up and even after More

by bob.tibbits123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never gave me his name and didn’t offer a business card
Jul 25, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Bob, thank you for taking a moment to provide this feedback. We realize how frustrating it is to not receive timely updates on your vehicle's status, and we agree that proper coverage and communication are of utmost importance. We apologize for the inconvenience and will use this as a coaching tool for our team. I greatly appreciate the conversation we shared regarding your visit, and I'm thankful for the opportunity to gain a better understanding of your concerns. If there is anything we may assist with in the future, please do not hesitate to contact me directly at Jeff.Schneider@flcdjr.com and I will be happy to help. Thank you again and have a great rest of your day. - Jeff Schneider, General Sales Manager

July 04, 2023

Sommer was amazing, I have purchased 6 new cars in the last 8 months, yes I have an issue, but this was the best of all of them. Good price on Jeep, fair price for trade, no haggle, in and out in less tha More

by rbj777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sommer
Jul 11, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

rbj777, thanks so much for sharing this stellar feedback for Sommer! We are constantly hard at work to exceed each client's expectations, and we know Sommer will be thrilled to receive this friendly note of recognition. Congratulations on your awesome new Jeep and please do not hesitate to let us know if there is anything we may assist with in the future. We're here for you! :) - The Team at Forest Lane CDJR

June 20, 2023

Jade was awesome and very transparent throughout the whole process of getting my Jeep serviced!!! More

by tapriceless@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jade Wilds
Jun 21, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thanks a million for sharing this thoughtful feedback for Jade! She has been killing it since she started with us & we're lucky to have her on the team. We appreciate your support and look forward to your next visit! :) - The Team at Forest Lane CDJR

June 01, 2023

Worked hard to make the deal! Responsive and solved roadblocks as encountered. Even loaned temporary vehicle as they were solving for my time constraints. Truly customer first! More

by prokopii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Connor
Jun 02, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

We couldn't have said it better ourselves, Prokopii - our clients are #1! Thank you so much for taking a moment to share some good words about us. We appreciate your support more than words can say, and we really hope you are loving your new Jeep. Congratulations and happy cruising! :) - The Team at Forest Lane CDJR

May 23, 2023

I had a great experience at Forest Lane. There was no pressure to buy. Everyone was friendly and helpful. More

by debbielin0214
Recommend Dealer
Yes
Employees Worked With
Sommer Marcy
May 30, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Debbie, thank you for the kind words! We are overjoyed to see that you were 100% satisfied with everything we have to offer, and we are so excited to have you as part of our family. Here's to many wonderful memories with your new Jeep! :) - The Team at Forest Lane CDJR

April 18, 2023

They were pleasant and respectful, handled the appointment and test drive on time, quickly negotiated a price after offering multiple options. Entire process done in a couple hours or so, no games More

by Dan V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter, and manager and 2 finance
Apr 19, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dan, congratulations on your awesome new Ram! We enjoyed working with you and it makes us smile knowing that every aspect of your experience was flawless. Thank you for being part of our family, and happy cruising! :) - The Team at Forest Lane CDJR

April 10, 2023

Had a great buying experiene with Mario. Top notch people and service. Would recommend 10/10 More

by dmwoods59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Horsley, Mario Arturo
Apr 11, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Dmwoods59, thank you for sharing this encouraging feedback for Mario! We are grateful for your support and hope you enjoy your new Jeep for years to come. Congratulations and welcome to our Forest Lane CDJR family! :) - The Team at Forest Lane CDJR

March 19, 2023

Working with Sia was a seamless process! Outstanding experience!!!! Will definitely do busy again in the future! More

by rodneydingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sia Kamailpour
Apr 03, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the praise, Rodney! Reviews like this are so encouraging, and we will be sure to relay your kind words to Sia. Congratulations on your sweet new ride, and thank you for selecting us to assist you! :) - The Team at Forest Lane CDJR

March 13, 2023

helped me get the exact vehicle i wanted ! highly recommend this place to everyone!! and thank you eduardo ! More

by jasethj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Emeralda
Mar 15, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Jasethj, we're happy to see that you had an impeccable visit with us! Thank you for taking a moment to share this kindhearted feedback for Eduardo. We hope you are loving your new Dodge and we're so excited to have you as part of the family! :) - The Team at Forest Lane CDJR