Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
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John and Tony made the process enjoyable. Not only were they super friendly and helpful, but they never pressured me. They allowed a relaxed and fun experience buying my new 2024 Wrangler. Not only were they super friendly and helpful, but they never pressured me. They allowed a relaxed and fun experience buying my new 2024 Wrangler. I didn't spend hours at the dealership either! I test drove the new Jeep one night, decided to purchase it the next day and worked with John throughout the day remotely on paperwork. By the time I went in to sign the papers, the Jeep was all cleaned and ready to go, and it took less than hour to drive away in the new Wrangler. Thank you John and Tony for a wonderful experience! More
Absolute terrible excuse for a service department Terrible communication from people in service and the worst thing was that I called in and they told me on Friday I could pick it up and even after Terrible communication from people in service and the worst thing was that I called in and they told me on Friday I could pick it up and even after double checking on Saturday I arrived to find out he was working on it and I could come back 3 hours later. Absolutely no excuse, where’s the service manager, oh that’s right he doesn’t work on Saturday so you’ve got one advisor, no porter no cashier no service And to make it even worse they called me and tried to sell me a car while I was on hold, again checking on my truck. Ram service here is horrible. More
Sommer was amazing, I have purchased 6 new cars in the last 8 months, yes I have an issue, but this was the best of all of them. Good price on Jeep, fair price for trade, no haggle, in and out in less tha last 8 months, yes I have an issue, but this was the best of all of them. Good price on Jeep, fair price for trade, no haggle, in and out in less than an hour, no pressure, and no lies. I felt like I was receiving great customer service instead of along for the ride as in most dealerships. THANK YOU! More
Worked hard to make the deal! Responsive and solved roadblocks as encountered. Even loaned temporary vehicle as they were solving for my time constraints. Truly customer first! Responsive and solved roadblocks as encountered. Even loaned temporary vehicle as they were solving for my time constraints. Truly customer first! More
They were pleasant and respectful, handled the appointment and test drive on time, quickly negotiated a price after offering multiple options. Entire process done in a couple hours or so, no games appointment and test drive on time, quickly negotiated a price after offering multiple options. Entire process done in a couple hours or so, no games like I have had before with less desirable dealers. Even the finance was quick, and they followed up and knew who I was the next day when I stopped by with a paper I owed them. Easily the best car buying experience I have had. More