Forest Lane Chrysler Dodge Jeep Ram

xxxx. Reneged on deal made today on 2016 Lexus RX450h with Jason Pena and Connor Henkel. I accepted the manager's price. Jason took a credit application fr Reneged on deal made today on 2016 Lexus RX450h with Jason Pena and Connor Henkel. I accepted the manager's price. Jason took a credit application from me even though I provided him with my Bank of America pre-approved loan number and contact information. Alex Altaan immediately took a $1,000 deposit from my Bank of America VISA. I just got a text, 5 hours later, saying they sold the car to someone else- whose deposit came in 10 minutes before mine. Total lie. I did everything Jason said to do immediately upon the approved offer- scanned the insurance information and drivers license copy as requested. Total lie. I'm forwarding texts and emails to The TX Atty General's office for review- we'll see what happens. Avoid at all cost. xxxx. More

The ABSOLUTE BEST experience buying a car I have ever had. Jason Pena (sales) and Kareem Kusez (finance) were professional, honest, courteous, and friendly. I believe I made a new friend in Kareem; this had. Jason Pena (sales) and Kareem Kusez (finance) were professional, honest, courteous, and friendly. I believe I made a new friend in Kareem; this guy is FANTASTIC, taking time to go over, in detail, all the finance steps, making sure I understood everything. Definitely recommend this dealership for an easy, transparent, no hassle buying experience. We came all the way from north of McKinney to buy a car and glad we did. GREAT dealership! More

the whole team went beyond what you would expect to get me the car I wanted, at a great price and exactly when I needed. John was absolutely great, and the manager and the financial team were always on my me the car I wanted, at a great price and exactly when I needed. John was absolutely great, and the manager and the financial team were always on my side. I strongly recommend them. More

Sommer was AMAZING. Truly the easiest truck buying experience ever! She was honest, fair and didn't xx. If you are needing a truck or call be sure to call her. Truly the easiest truck buying experience ever! She was honest, fair and didn't xx. If you are needing a truck or call be sure to call her. More

Wow , Mr Dana went the extra mile to get my jeep gladiator apréciate his efforts I will recommend this dealer to my friends and family, thanks gladiator apréciate his efforts I will recommend this dealer to my friends and family, thanks More

John and Tony made the process enjoyable. Not only were they super friendly and helpful, but they never pressured me. They allowed a relaxed and fun experience buying my new 2024 Wrangler. Not only were they super friendly and helpful, but they never pressured me. They allowed a relaxed and fun experience buying my new 2024 Wrangler. I didn't spend hours at the dealership either! I test drove the new Jeep one night, decided to purchase it the next day and worked with John throughout the day remotely on paperwork. By the time I went in to sign the papers, the Jeep was all cleaned and ready to go, and it took less than hour to drive away in the new Wrangler. Thank you John and Tony for a wonderful experience! More

Absolute terrible excuse for a service department Terrible communication from people in service and the worst thing was that I called in and they told me on Friday I could pick it up and even after Terrible communication from people in service and the worst thing was that I called in and they told me on Friday I could pick it up and even after double checking on Saturday I arrived to find out he was working on it and I could come back 3 hours later. Absolutely no excuse, where’s the service manager, oh that’s right he doesn’t work on Saturday so you’ve got one advisor, no porter no cashier no service And to make it even worse they called me and tried to sell me a car while I was on hold, again checking on my truck. Ram service here is horrible. More

Sommer was amazing, I have purchased 6 new cars in the last 8 months, yes I have an issue, but this was the best of all of them. Good price on Jeep, fair price for trade, no haggle, in and out in less tha last 8 months, yes I have an issue, but this was the best of all of them. Good price on Jeep, fair price for trade, no haggle, in and out in less than an hour, no pressure, and no lies. I felt like I was receiving great customer service instead of along for the ride as in most dealerships. THANK YOU! More

Jade was awesome and very transparent throughout the whole process of getting my Jeep serviced!!! whole process of getting my Jeep serviced!!! More

Worked hard to make the deal! Responsive and solved roadblocks as encountered. Even loaned temporary vehicle as they were solving for my time constraints. Truly customer first! Responsive and solved roadblocks as encountered. Even loaned temporary vehicle as they were solving for my time constraints. Truly customer first! More