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Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 323 reviews
August 16, 2019
Sales Great experience. Mario did a good job. No hard sales pitch. Just straightforward. Morrow was helpful in helping me get the truck back to my house. Se Great experience. Mario did a good job. No hard sales pitch. Just straightforward. Morrow was helpful in helping me get the truck back to my house. Seeing how I was on a motorcycle at the time. Really appreciate all the help. More
by dbentley481
Employees Worked With
Mario Arturo
Helpful July 27, 2019
Fantastic When I arrived there was someone to greet me and since I had called ahead they had the car I was interested ready and waiting. I immediately went for When I arrived there was someone to greet me and since I had called ahead they had the car I was interested ready and waiting. I immediately went for the test drive while the car I traded in was checked out. All my questions were answered and everything in the new car was explained to my satisfaction. Mario, Rob and Leo were professional and friendly as well as knowledgeable. All was handled in a timely manner and I was out of there and on my way with my new car in a short time. I would recommend this dealership very highly and give them more stars if I could!!! More
by Carol777
Employees Worked With
Rob, Leo Griggs, Mario Arturo
July 26, 2019
Another WONDERFUL experience! This was my second time buying a vehicle from Forest Lane CDJR and it was another GREAT and seamless experience. Mario went above and beyond to make s This was my second time buying a vehicle from Forest Lane CDJR and it was another GREAT and seamless experience. Mario went above and beyond to make sure every detail was taken care of before I picked up my truck and was even willing to assist in returning my rental vehicle! Thank you! More
by EAlexander6
Employees Worked With
Mario Arturo
July 24, 2019
Awesome! I have bought vehicles online before, but this by far was the easiest experience i have every had. I put all my trust in Isaac, my sales guy, and he I have bought vehicles online before, but this by far was the easiest experience i have every had. I put all my trust in Isaac, my sales guy, and he never let me down. Thanks again for the great truck. I will definitely be enjoying it. Lee- from Wisconsin More
by Lee
Employees Worked With
Isaac Soto
July 17, 2019
Amazing service Javier is the most helpful, polite and efficient Service Person I've ever worked with! He checked all the boxes on my latest service visit and I was Javier is the most helpful, polite and efficient Service Person I've ever worked with! He checked all the boxes on my latest service visit and I was in & out of the dealership in the blink of an eye. Awesome! More
by jeep2018
Employees Worked With
Javier Tamez, Eddie Campbell
July 17, 2019
Can Do Man I'm pretty sure there isn't anything this man CAN'T do or a question he can't answer. Eddie has the most knowledge and the best personality of all of I'm pretty sure there isn't anything this man CAN'T do or a question he can't answer. Eddie has the most knowledge and the best personality of all of the service people I've dealt with. More
by jeep2018
Employees Worked With
Eddie Campbell
July 09, 2019
Scam artists. The salesmen are scam artists! We had gotten all of our paper work & deal signed for a truck. We ran out of time (because “finance” took forever), and The salesmen are scam artists! We had gotten all of our paper work & deal signed for a truck. We ran out of time (because “finance” took forever), and they told us we could take it and come back later that evening to finish signing the paperwork. When the manager was trying to convince my wife to accept the deal, he asked her, “isn’t he worth the money?” I believe that question was very unprofessional. Let me add that the paper license plate was expired. They call us about an hour after leaving and tell us just to come on Monday to sign because the credit union was closed (this was a Saturday). My wife had work and they were even offering to bring the paperwork to her at work. We agreed that she would come by after work (745pm). We can get a call at 725 pm (ish) telling us that they can’t sell us the truck and the key shouldn’t have been in it. So basically what was happening was they were trying to get us to fall in love with this truck, knowing it couldn’t be sold, just so they could get us to agree to a higher payment on a new truck. They had no remorse about this and did nothing to improve our customer satisfaction. Beware! More
by Dpernicano10
Employees Worked With
Leo Griggs, Mario Arturo, Isaac Soto
July 03, 2019
Amazing Service My experience was amazing my sales guy had me in and out the dealership very quickly. I would recommend this dealership to anyone and everyone just Fo My experience was amazing my sales guy had me in and out the dealership very quickly. I would recommend this dealership to anyone and everyone just For the customer service experience More
by Ty-24@dh
Employees Worked With
Isaac Soto
June 19, 2019
Great buying experience I bought a Jeep Grand Cherokee Overland 2019 model and dealt with Issac and Mario. They were both very professional and great to deal with. They answe I bought a Jeep Grand Cherokee Overland 2019 model and dealt with Issac and Mario. They were both very professional and great to deal with. They answered every question and made the process stress free. I highly recommend them. More
by Tim
Employees Worked With
Mario Arturo, Isaac Soto
June 02, 2019
Excellent Customer Service Mario was a pleasure to work with while selecting a new car. He made the entire process simple and I would recommend anyone to purchase a car with Mar Mario was a pleasure to work with while selecting a new car. He made the entire process simple and I would recommend anyone to purchase a car with Mario. More
by Dennis94
Employees Worked With
Mario Arturo
