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Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 333 reviews
November 05, 2020
Just had a great experience purchasing a new Ram Truck. Loved the teamwork and family friendly atmosphere. Very Helpful and responsive. Low pressure and competitive pricing. Thank you for a great (and eff Loved the teamwork and family friendly atmosphere. Very Helpful and responsive. Low pressure and competitive pricing. Thank you for a great (and efficient) new car purchasing experience. More
by L and D
Employees Worked With
Guillermo " Willy" Quezada
November 05, 2020
Had a deal on a vehicle, then ghosted me. Had to call a manager myself to find out they sold it to someone else. Unprofessional manager myself to find out they sold it to someone else. Unprofessional More
by Brooklyn512
Employees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Hector Boone
November 02, 2020
Service was great. As soon as we pulling in the dealership and parked there was somebody to help us find what we were looking for. Salesman’s was great. Took home the car that night. dealership and parked there was somebody to help us find what we were looking for. Salesman’s was great. Took home the car that night. More
by jacob.tijerina22
Employees Worked With
Manny Vasquez
November 01, 2020
Was a great atmosphere! As soon as we walked in, everyone was ready to greet us. Manny was very helpful, answering any questions I had. Overall was a pleasant experience. Would recommend to anyone who was lo was ready to greet us. Manny was very helpful, answering any questions I had. Overall was a pleasant experience. Would recommend to anyone who was looking for a Chrysler, Dodge, Jeep or Ram. More
by NickaTijerina
Employees Worked With
Manny Vasquez
October 29, 2020
Excelente servicio y paciencia de Manny, muchas gracias por tu ayuda!! Estuvimos bastantes horas ahí y el nos dio un excelente trato ... de nuevo muchas gracias. por tu ayuda!! Estuvimos bastantes horas ahí y el nos dio un excelente trato ... de nuevo muchas gracias. More
by onzg78
Employees Worked With
Manny Vasquez
October 29, 2020
Manny was great through the whole process! He was very informative! I didn’t feel rushed or pressured. Manny was kind and attentive to my needs. informative! I didn’t feel rushed or pressured. Manny was kind and attentive to my needs. More
by monica.bales
Employees Worked With
Eric Logan was great too , Brandon Ayala, Manny Vasquez
October 27, 2020
Muy buen trato recomiendo muy trasparente todo los presios buenos consejos muy bien explicado y los números del internet muy reales y no te cambian los números presios buenos consejos muy bien explicado y los números del internet muy reales y no te cambian los números More
by fazaes1983
Employees Worked With
Mario Arturo
October 07, 2020
I took my Grand Cherokee in for warranty work, picked it up 2 days later, the next day I had the same issue arise. I called service dept, my adviser was off they told me to call back, by the time I got the up 2 days later, the next day I had the same issue arise. I called service dept, my adviser was off they told me to call back, by the time I got the car back to them, my warranty exceeded miles so they will not cover. Jesse Aguilar was service rep, raised his voice at me because I was arguing with him about if it should be covered. I have left Eddie Campbell(service dept manager) messages for 2 days and cannot get a return phone call from him, my Jeep has been at the dealership for 3 days and I cannot pick up my car. More
by jeffnealdallas
Employees Worked With
Jesse Aguilar, Eddie Campbell
September 24, 2020
I was looking for a 2020 Jeep Grand Cherokee Overland and found one listed online by Forest Lane at a price that I thought was very competitive. I sent an online request to Tiffany John that they send me the found one listed online by Forest Lane at a price that I thought was very competitive. I sent an online request to Tiffany John that they send me the window sticker with the configured options which they did via my appointed salesperson Fernando Diaz. In fact the advertised price matched the sticker price. Since I was out of state, I requested from Fernando a final itemized statement for the out the door closing costs and fees. Fernando worked with his management team to get this done and pretty soon I had the final price in hand so I knew what I needed to pay to acquire this vehicle. Yavon Brewster, Fernando's supervisor called to make sure everything was going well which I affirmed it was. That settled I informed Fernando what day I would like to pick up the vehicle and asked that it be ready to drive away upon completion of the necessary paperwork. I made my flight arrangements to travel to Forest lane the day before. Fernando and I arranged payment and completed that prior to my arrival. Fernando picked me up at the airport and we went right to Forest Lane so I could see the vehicle and complete the final sale paperwork. It all went very smoothly and I met Yavon Brewster and other members of the management team. Fernando and I got in the Grand Cherokee and he showed me all the key features of the vehicle and how everything worked. It was great! I stayed that night in a local hotel and left to drive home the next day for Arizona. Fernando and the team at Forest Lane made the process very smooth and reasonable. I have to give them a thumbs up if you to get a new vehicle. It was very straight forward TSRROM More
by tsrrom
Employees Worked With
Fernando Diaz, Tiffany John, Yavon Brewster
