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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.7
333 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 333 reviews

December 22, 2020

3rd time taking the car for Service and the issue WAS NOT FIXED. I took my car to a different dealer and WILL NOT RETURN TO YOUR LOCATION FOR SERVICE OR TO PURCHASE ANOTHER CAR... POOR SERVICE!!! More

by ACAPULCO1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service and Sales
Jan 06, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing your vehicle by Forest Lane Chrysler Dodge Jeep Ram for your service needs. I would like to better understand what happened so we can ensure everything has been handled properly. Please consider reaching out to me when you have a moment to share more about this. Your feedback is greatly appreciated. Thank you, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

December 21, 2020

Service manager is rude, argumentative, and not familiar with common mechanic knowledge. Oil was overfilled. I left a message with Eddie to try to resolve my issue and was not given the courtesy of a More

by Rubicon Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Campbell
Jan 07, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, We take your feedback very seriously, and I would appreciate the opportunity to address all of your concerns. Please reach out to me at a time that is convenient for you. Best Regards, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

December 21, 2020

Awesome service as always! I've been taking my Honda here for almost 2yrs now. Stellar service. Linda was great!I also get my service here do I can get the DriveSure benefits as well, you get roadside a More

by Tjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Eddie Campbell, Nick Manry
December 20, 2020

I drive 8 miles past a closer Dodge dealership because of how well Eddie Campbell and his team take care of me and my vehicle! I come in for regular oil changes and maintenance and they keep me well informe More

by cthomas1972.level
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar, Javier Tamez, Eddie Campbell
December 19, 2020

Everyone was very helpful at this dealership, especially Eddy Campbell. He got me in and out very efficiently and made sure all my questions were answered. I will definitely be going back to this dealershi More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
December 19, 2020

Best dealership experience I’ve ever had. The whole place is a pleasure to deal with. All the staff are so helpful and go the extra mile. Will be using them for all my vehicle needs. More

by silverado--20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda in service. A+++, Eddie Campbell
December 19, 2020

Took my truck in for an oil change. Eddie Campbell went above and beyond to make a routine maintenance trip a pleasant experience. From the hand shake to the walk to my truck once i was leaving; he is a pr More

by Ealexander6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
December 18, 2020

past 15 years i would have visited atleast 25 dealerships for myself and my friends, NOTHING BEATS FOREST LANE Jeep dealership. EVERYONE IS AMAZING i must say. Yes i got a good deal! But most important is More

by Ravi kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danna smith, Joel Martinez, Cesar Perez, Leo Griggs
December 17, 2020

I was extremely pleased with the professionalism, courtesy, and most importantly the knowledge and expertise of salesman Manny Vasquez! I love the personnel we dealt with because this dealership tre More

by Veronica Guerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Manny Vasquez
December 17, 2020

Absolutely amazing! Definitely will be going back again to buy another vehicle. Truly made us feel like family. Lonnie Johnson was the best. He did an amazing job, fun to talk with and kept us informed the More

by Tahliadodds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie johnson
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