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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.7
333 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 333 reviews

December 28, 2020

Without question, one of the very best Service Departments in D/FW. These guys and ladies are fast, friendly, fair, knowledgeable and experienced. I give them 6 stars. More

by TRUNTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
December 27, 2020

Best experience ever! Everyone that I encountered was courteous and helpful. I will always do business with this store. It is beautiful and comfortable. I recommend this dealership to anyone needing serv More

by lgriggs0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Hector Boone
December 27, 2020

I believe we got great deal on our purchase and the finance rep. worked very well with us and the paperwork took no time at all. Our sales person could have been more knowledgeable about the products s More

by FGARZA29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer
December 26, 2020

I always get the best and fastest service from Forest Lane Chrysler Dodge Jeep Ram. Everyone is very knowledgeable and very friendly. I always feel so welcome here and I know my car is in great hands. More

by tlbledsoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Tamez, Eddie Campbell
December 26, 2020

Very receptive and thorough. I liked the video explaining what was found wrong. They didn’t do work that was not necessary. Explained what was done. More

by pdegroote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Boone
December 26, 2020

There for recall work & got oil changed. As habit checked oil to find 1 QT low! Not enough oil added to allow for the pan. More

by alewispools
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have forgotten.
Dec 31, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your feedback about your recent visit for a recall and your oil change. We want to provide exceptional customer service and I would like to hear more about your experience with us. Would you mind reaching out to me directly at your earliest convenience? Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

December 26, 2020

My experience was great everything was just like we talked about on the phone and when I got there they took me right in and I came out happy Thanks again More

by sandratrin2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain
December 26, 2020

Very friendly and helpful staff! I wish my local dealer would be like you guys! 5 stars! Next time when I'm in Texas I go only to Forest Lane RAM. More

by Vadim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Mark Ramos
December 23, 2020

Great service. Always making sure my truck is properly maintained and safe for the road. Will continue to have Juan take care of my truck. More

by bill.roozee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
December 22, 2020

Thank you so much for the thoroughness and friendliness. I appreciate you Brandon and Linda! Great communication and timely service. That’s why you’re my dealer and service shop of choice. More

by email@alexkattar.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Feagins
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