Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 333 reviews
January 05, 2021
Great dealership, exceptional customer support with dignity and respect . Danna Smith is Amazing .. No pressure sales other than trying to help first and win business. Leo Is a star. dignity and respect . Danna Smith is Amazing .. No pressure sales other than trying to help first and win business. Leo Is a star. More
by Ravi kumar
Verified CustomerEmployees Worked With
Danna Smith , Leo Griggs
January 05, 2021
Service department very professional, always willing to help also explain every step of the process and They sent me a video explaining what they did it to My car help also explain every step of the process and They sent me a video explaining what they did it to My car More
by Fobos
Employees Worked With
Juan Avalos
January 05, 2021
Brought the Gladiator in for an oil change and tire rotation. In and out in about an hour. Great service, and great overall experience. Will be bringing it back for any future service needs. rotation. In and out in about an hour. Great service, and great overall experience. Will be bringing it back for any future service needs. More
by jeff_hopfer
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
January 01, 2021
It was great and sales person was helpful and the people were kind in helping me get the car I wanted with much trouble would come back again were kind in helping me get the car I wanted with much trouble would come back again More
by mn780462
Employees Worked With
Abby Navarro, Brandon Ayala
December 31, 2020
I brought my vehicle in to be serviced at Forest Lane Dodge. Mr. Eddie Campbell was awesome and took great care of me. Great job! Dodge. Mr. Eddie Campbell was awesome and took great care of me. Great job! More
by john.birdsall
Employees Worked With
Eddie Campbell, Manny Vasquez , Yavon Brewster
December 30, 2020
The used car is what i was looking for .... sat down with there sales rep . ...asked for their " best " price .. he came back with what he said was his " best " price ... appeared fair .. we discussed with there sales rep . ...asked for their " best " price .. he came back with what he said was his " best " price ... appeared fair .. we discussed my trade in ... went back and forth and agreed on its value .. sat down with their financial rep . .. filled out the necessary paper work ... put down 2,000.00 ... instructed to bring in a cashiers check in the morning for the balance due of 12,000.00 .. all was well ....now so far i have been working with three employees of Forest Lane ... they supplied all the figures .. when i returned in the morning to pick up my new car ..... we had a problem ....i was told they had in fact used the wrong pricing ...from a similar car ... and were 1,426.00 off ... and needed the additional money in order to close the deal we had already agreed on ... all most walked out ... we went back and forth ...the final offer , they could cut the 426.00 .... but i needed to come up with the additional 1,000.00 ... and that how it all ended .... a done deal cost me an additional 1,000.00 for their stellar staff's handling of the paperwork ..... a fine car ...yes .... not the best way to keep customers happy .... More
by dj_eagan
Employees Worked With
Brandon Ayala, Manny Vasquez
December 30, 2020
Absolutely the best experience ever from Willy !! Makes you feel welcome and as family. No long waits or miscommunication all services are the best. I recommend him to help you get the car you want ! you feel welcome and as family. No long waits or miscommunication all services are the best. I recommend him to help you get the car you want ! More
by Alexis De La Cruz
Employees Worked With
Guillermo " Willy" Quezada
December 29, 2020
My second experience was excellent. My vehicle was serviced at an acceptable rate of speed considering 1 warranty gas tank related issue. Service writer is courteous and helpful. serviced at an acceptable rate of speed considering 1 warranty gas tank related issue. Service writer is courteous and helpful. More
by dhernandez13345
Employees Worked With
Female service advisor. Forgot name.
December 29, 2020
Took my truck in for the center console being broke and had a great experience with entire staff. They had my truck in and out no problem. Will go there again. had a great experience with entire staff. They had my truck in and out no problem. Will go there again. More
by Thadellese
Employees Worked With
Eddie Campbell
December 29, 2020
I usually hate going for regular service but Forest lane and their service department makes it easy. Always helping and keeping me updated. Questions are usually answered before I even ask! and their service department makes it easy. Always helping and keeping me updated. Questions are usually answered before I even ask! More
by RH
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams
