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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
327 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 327 reviews

December 30, 2020

Absolutely the best experience ever from Willy !! Makes you feel welcome and as family. No long waits or miscommunication all services are the best. I recommend him to help you get the car you want ! More

by Alexis De La Cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guillermo " Willy" Quezada
December 29, 2020

My second experience was excellent. My vehicle was serviced at an acceptable rate of speed considering 1 warranty gas tank related issue. Service writer is courteous and helpful. More

by dhernandez13345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female service advisor. Forgot name.
December 29, 2020

Took my truck in for the center console being broke and had a great experience with entire staff. They had my truck in and out no problem. Will go there again. More

by Thadellese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
December 29, 2020

I usually hate going for regular service but Forest lane and their service department makes it easy. Always helping and keeping me updated. Questions are usually answered before I even ask! More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams
December 28, 2020

Without question, one of the very best Service Departments in D/FW. These guys and ladies are fast, friendly, fair, knowledgeable and experienced. I give them 6 stars. More

by TRUNTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
December 27, 2020

Best experience ever! Everyone that I encountered was courteous and helpful. I will always do business with this store. It is beautiful and comfortable. I recommend this dealership to anyone needing serv More

by lgriggs0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Hector Boone
December 27, 2020

I believe we got great deal on our purchase and the finance rep. worked very well with us and the paperwork took no time at all. Our sales person could have been more knowledgeable about the products s More

by FGARZA29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer
December 26, 2020

Very receptive and thorough. I liked the video explaining what was found wrong. They didn’t do work that was not necessary. Explained what was done. More

by pdegroote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Boone
December 26, 2020

There for recall work & got oil changed. As habit checked oil to find 1 QT low! Not enough oil added to allow for the pan. More

by alewispools
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have forgotten.
Dec 31, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your feedback about your recent visit for a recall and your oil change. We want to provide exceptional customer service and I would like to hear more about your experience with us. Would you mind reaching out to me directly at your earliest convenience? Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

December 26, 2020

My experience was great everything was just like we talked about on the phone and when I got there they took me right in and I came out happy Thanks again More

by sandratrin2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain
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