Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
329 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 329 reviews
December 31, 2020
I brought my vehicle in to be serviced at Forest Lane Dodge. Mr. Eddie Campbell was awesome and took great care of me. Great job! Dodge. Mr. Eddie Campbell was awesome and took great care of me. Great job! More
by john.birdsall
Verified CustomerEmployees Worked With
Eddie Campbell, Manny Vasquez , Yavon Brewster
December 30, 2020
The used car is what i was looking for .... sat down with there sales rep . ...asked for their " best " price .. he came back with what he said was his " best " price ... appeared fair .. we discussed with there sales rep . ...asked for their " best " price .. he came back with what he said was his " best " price ... appeared fair .. we discussed my trade in ... went back and forth and agreed on its value .. sat down with their financial rep . .. filled out the necessary paper work ... put down 2,000.00 ... instructed to bring in a cashiers check in the morning for the balance due of 12,000.00 .. all was well ....now so far i have been working with three employees of Forest Lane ... they supplied all the figures .. when i returned in the morning to pick up my new car ..... we had a problem ....i was told they had in fact used the wrong pricing ...from a similar car ... and were 1,426.00 off ... and needed the additional money in order to close the deal we had already agreed on ... all most walked out ... we went back and forth ...the final offer , they could cut the 426.00 .... but i needed to come up with the additional 1,000.00 ... and that how it all ended .... a done deal cost me an additional 1,000.00 for their stellar staff's handling of the paperwork ..... a fine car ...yes .... not the best way to keep customers happy .... More
by dj_eagan
Employees Worked With
Brandon Ayala, Manny Vasquez
December 30, 2020
Absolutely the best experience ever from Willy !! Makes you feel welcome and as family. No long waits or miscommunication all services are the best. I recommend him to help you get the car you want ! you feel welcome and as family. No long waits or miscommunication all services are the best. I recommend him to help you get the car you want ! More
by Alexis De La Cruz
Employees Worked With
Guillermo " Willy" Quezada
December 29, 2020
My second experience was excellent. My vehicle was serviced at an acceptable rate of speed considering 1 warranty gas tank related issue. Service writer is courteous and helpful. serviced at an acceptable rate of speed considering 1 warranty gas tank related issue. Service writer is courteous and helpful. More
by dhernandez13345
Employees Worked With
Female service advisor. Forgot name.
December 29, 2020
Took my truck in for the center console being broke and had a great experience with entire staff. They had my truck in and out no problem. Will go there again. had a great experience with entire staff. They had my truck in and out no problem. Will go there again. More
by Thadellese
Employees Worked With
Eddie Campbell
December 29, 2020
I usually hate going for regular service but Forest lane and their service department makes it easy. Always helping and keeping me updated. Questions are usually answered before I even ask! and their service department makes it easy. Always helping and keeping me updated. Questions are usually answered before I even ask! More
by RH
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams
December 28, 2020
Without question, one of the very best Service Departments in D/FW. These guys and ladies are fast, friendly, fair, knowledgeable and experienced. I give them 6 stars. Departments in D/FW. These guys and ladies are fast, friendly, fair, knowledgeable and experienced. I give them 6 stars. More
by TRUNTE
Employees Worked With
Eddie Campbell
December 27, 2020
Best experience ever! Everyone that I encountered was courteous and helpful. I will always do business with this store. It is beautiful and comfortable. I recommend this dealership to anyone needing serv courteous and helpful. I will always do business with this store. It is beautiful and comfortable. I recommend this dealership to anyone needing service on their car or any other needs! More
by lgriggs0
Employees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Hector Boone
December 27, 2020
I believe we got great deal on our purchase and the finance rep. worked very well with us and the paperwork took no time at all. Our sales person could have been more knowledgeable about the products s finance rep. worked very well with us and the paperwork took no time at all. Our sales person could have been more knowledgeable about the products she was trying to sell. More
by FGARZA29
Employees Worked With
Summer
December 26, 2020
Very receptive and thorough. I liked the video explaining what was found wrong. They didn’t do work that was not necessary. Explained what was done. what was found wrong. They didn’t do work that was not necessary. Explained what was done. More
by pdegroote
Employees Worked With
Hector Boone
