Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 327 reviews
Verified Customer
February 01, 2021
mario did a great job ! He help through all the process, mario did a great job ! He help through all the process, it was fast I didn't have to wait for a long time ,definitely I recommend him .100% mario did a great job ! He help through all the process, it was fast I didn't have to wait for a long time ,definitely I recommend him .100% More
by Rosie
Employees Worked With
Mario Arturo
January 29, 2021
These guys are always great! Whether a drop by or a scheduled appointment, the treatment is the same and I always feel a little better when I leave. :) Great work Forest Lane! scheduled appointment, the treatment is the same and I always feel a little better when I leave. :) Great work Forest Lane! More
by DAPELHAMJR
Employees Worked With
Eddie Campbell
January 28, 2021
I will not return. There was 3+ months of administrative nightmares leading up to them actually servicing my Jeep. They failed to maintain appointments made and then questioned me as to who on their end ma nightmares leading up to them actually servicing my Jeep. They failed to maintain appointments made and then questioned me as to who on their end made them. The failed to follow up on parts orders. They failed to even have a porter capable of driving a manual transmission and left my Jeep stinking of clutch. The service bays here are beautiful but the people running the show are clueless. More
by Need a new dealer
Employees Worked With
unknown
January 27, 2021
My customer experience has been excellent. Looking forward to future service appointments. The staff was nice and prompt with their service, especially Eddie Campbell with the service department. forward to future service appointments. The staff was nice and prompt with their service, especially Eddie Campbell with the service department. More
by drbedforddc
Employees Worked With
Eddie Campbell
January 27, 2021
The dealership is very helpful and knowledgeable on the Dodge product. Dealership has a great Parts Department. Turnaround on repairs are super fast. Thanks Tony Dodge product. Dealership has a great Parts Department. Turnaround on repairs are super fast. Thanks Tony More
by tony.freeman
Employees Worked With
Leo Griggs, Mario Arturo, Juan Avalos, Eddie Campbell, Angela Adams, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Hector Boone
January 26, 2021
Mario was fantastic working with me in getting a fully loaded ram limited lease. Couldn’t ask for more! Very smooth and quick transaction! Definitely will be back! loaded ram limited lease. Couldn’t ask for more! Very smooth and quick transaction! Definitely will be back! More
by TIM
Employees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Hector Boone
January 25, 2021
I went in to have my vehicle appraised as I was considering getting into a 2021 Ram but watching the way that the sales floor associates by the managers was disgusting and decided to take my busine considering getting into a 2021 Ram but watching the way that the sales floor associates by the managers was disgusting and decided to take my business to a new dealership because if that is how they treat their own employees I know they are not going to care about their customers. More
by NIKKO.LINN
Employees Worked With
Do not know floor managers names that were observed
January 25, 2021
Lied to about washing car. Don’t feel oil change was even Donnie tires rotated. Marked back right tire just to check to see if it would be fine and same tire was on same spot. So upset I paid $130 for this p Donnie tires rotated. Marked back right tire just to check to see if it would be fine and same tire was on same spot. So upset I paid $130 for this package. I expect more quality services from dealership but I’m going back to my in and out oil shop. More
by mlashaila
Employees Worked With
Juan Avalos
