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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
334 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 334 reviews

March 23, 2021

falsely advertises prices on the internet, pre approves you for loan and when you show up to see vehicle it is $14,000 more dollars than advertised! Beware of this dealership, go elsewhere............ More

by pilot68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karina Hernandez and Herber Almanza
Mar 23, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hi there, Thank you for sharing your experience with us. We value your comments and would appreciate the opportunity to learn more about your recent shopping experience. Please contact me at a time that is convenient for you. Thank you. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

March 23, 2021

Rico in finance was very unprofessional. And choose not to give me the 6 free oil changes with brand new charger. Which was supposed to be on the maintenance plan. More

by risenphoenixx9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Avalos, Nick Manry
Mar 23, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, We take your feedback seriously and would like to speak with you to better address your recent experience with us. Please contact me when you have a moment. Thank you. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

March 19, 2021

Craige is very understanding honest hard working he make sure ur satisfied he keeps his word I will always respect him and very friendly t More

by quinncole70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
March 17, 2021

all nice sales folks, got my new 300S from another dealer very quick, and delivered on time. got a fair deal, very happy here, thanks! More

by WXNUT97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary
March 17, 2021

Hector is excellent at what he does treats you like family he is the person to go to best experience!!!! Ask for Hector Boone he will treat you good and help you and explain to you what you don’t under More

by JESSICA1383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Boone
March 16, 2021

The Service Center at this dealership is one of the beat I have experienced. Keep up the great work and service. Javier was fantastic again. Thank you! More

by davidk2570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Tamez
March 16, 2021

What a great place filled with great people. I've never been in a service department that was so friendly and accommodating. They make you feel like family. I will never go to any other place to have my tr More

by pmamaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
Mar 17, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us your feedback for our Service Department at Johnson Sewell Ford! If there is anything further we can be of assistance with regarding your truck, please let our team know.

March 11, 2021

was given a rental car. Don’t see the expired plates till the next. Was asked to drive it back to dealership to get taken care of. Stated was not driving, but they did send someone to my job to fix the More

by ALLANSPENCE43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
Mar 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at Lgriggs2@flcdjr.com? I look forward to speaking with you. Best Regards, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

Mar 12, 2021 -

ALLANSPENCE43 responded

aajakt5@aol.com

March 10, 2021

Very friendly staff. Service was fast and good. I was seated in a very comfortable chair while I waited a short period of time. They even texted me to let me know the progress. More

by rwcrna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
Mar 11, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Service Department and we hope that you will continue to visit us at Forest Lane Chrysler Dodge Jeep Ram!

March 08, 2021

Made an appointment for service. Arrived and no one had ordered the part for my car’s recall. Promise of follow up and ordering the part never happened either. Total waste of time and extremely disappointi More

by charlotte1119
Recommend Dealer
No
Employees Worked With
I don’t remember her name
Mar 08, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Charlotte, Thank you for bringing this situation to my attention. I would appreciate the opportunity to look into what happened in greater detail so we can ensure you are taken care of moving forward. Please reach out to me directly with your preferred contact details. I hope to turn around any future service visits. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

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