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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
328 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 328 reviews

March 16, 2021

What a great place filled with great people. I've never been in a service department that was so friendly and accommodating. They make you feel like family. I will never go to any other place to have my tr More

by pmamaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
Mar 17, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us your feedback for our Service Department at Johnson Sewell Ford! If there is anything further we can be of assistance with regarding your truck, please let our team know.

March 11, 2021

was given a rental car. Don’t see the expired plates till the next. Was asked to drive it back to dealership to get taken care of. Stated was not driving, but they did send someone to my job to fix the More

by ALLANSPENCE43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
Mar 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at Lgriggs2@flcdjr.com? I look forward to speaking with you. Best Regards, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

Mar 12, 2021 -

ALLANSPENCE43 responded

aajakt5@aol.com

March 10, 2021

Very friendly staff. Service was fast and good. I was seated in a very comfortable chair while I waited a short period of time. They even texted me to let me know the progress. More

by rwcrna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
Mar 11, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Service Department and we hope that you will continue to visit us at Forest Lane Chrysler Dodge Jeep Ram!

March 08, 2021

Made an appointment for service. Arrived and no one had ordered the part for my car’s recall. Promise of follow up and ordering the part never happened either. Total waste of time and extremely disappointi More

by charlotte1119
Recommend Dealer
No
Employees Worked With
I don’t remember her name
Mar 08, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Charlotte, Thank you for bringing this situation to my attention. I would appreciate the opportunity to look into what happened in greater detail so we can ensure you are taken care of moving forward. Please reach out to me directly with your preferred contact details. I hope to turn around any future service visits. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

March 07, 2021

Juan is always very attentive and professional! Eddie always makes sure I’m taken care of to ensure my expectations are met. Great team and always appreciate them. More

by nick3900
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Eddie Campbell
Mar 08, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hi there, thanks for the great review for Juan, Eddie, and our team! We appreciate your business and look forward to seeing you in the future.

March 03, 2021

Great people. Great service. Great price. Bought my truck from them and have gone back for all my maintenance. Thank you Forest Lane CDJR. I’ll see you again next time. More

by joelp421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
Mar 04, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the kind review! We are glad to know that you've had great experiences with both our Sales and Service Departments. Please let us know if we can be of any further assistance to you!

March 03, 2021

Clean dealership. All ways greeted with respect and concern. Waiting room is comfortable and the rest room was clean. I pick up my car and it has been cleaned and my concern is repaired correctly. They More

by GCROMEANS1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Booze and Alex, Juan Avalos, Eddie Campbell
Mar 04, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the five-star review! We are glad to know that you always enjoy your visits to our dealership. We look forward to your next visit at Forest Lane Chrysler Dodge Jeep Ram.

March 02, 2021

Mario is an outstanding dealership worker. From Beginning to end amazing professionalism. I will definitely be coming back with him. The atmosphere here is amazing. More

by Luismagueyal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Mar 03, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

We love knowing that Mario took great care of you and provided you with exceptional customer service. Please don't hesitate to reach out to us if we can be of any further assistance!

February 28, 2021

Super modern and clean Dealership. Always greeted with respect. It was reassuring the Technician was able to talk with me. This is my Dealership! THANK YOU. More

by GCROMEANS1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell
February 26, 2021

Words can't express how grateful I am to Angela Adams and Craig Baker.. They did such a great job. The best customer service ever! Craig went above what was expected and had to deal with horrible adjusters More

by TISHBURNS76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig baker, Angela Adams
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