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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
327 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 327 reviews

March 25, 2021

Jesse is a great service writer and the your front end and alignment guy is the best.I follow Jessi all the way from fort worth because of his great customer service.. More

by agron1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
March 24, 2021

Recommended by a friend to use this dealership. I was not ignored when i arrived. The service adviser spoke at my level of understanding. Repairs were as promised and my car was clean when i picked it u More

by GCROMEANS1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Tamez, Eddie Campbell
March 23, 2021

Rico in finance was very unprofessional. And choose not to give me the 6 free oil changes with brand new charger. Which was supposed to be on the maintenance plan. More

by risenphoenixx9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Avalos, Nick Manry
Mar 23, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, We take your feedback seriously and would like to speak with you to better address your recent experience with us. Please contact me when you have a moment. Thank you. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

March 23, 2021

The process was easy! Manny helped out and made my car buying experience worth it. Will be referring all of my closest friends. Thanks guys. More

by nicole02061990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Vasquez
March 23, 2021

falsely advertises prices on the internet, pre approves you for loan and when you show up to see vehicle it is $14,000 more dollars than advertised! Beware of this dealership, go elsewhere............ More

by pilot68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karina Hernandez and Herber Almanza
Mar 23, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hi there, Thank you for sharing your experience with us. We value your comments and would appreciate the opportunity to learn more about your recent shopping experience. Please contact me at a time that is convenient for you. Thank you. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

March 19, 2021

Craige is very understanding honest hard working he make sure ur satisfied he keeps his word I will always respect him and very friendly t More

by quinncole70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
March 17, 2021

all nice sales folks, got my new 300S from another dealer very quick, and delivered on time. got a fair deal, very happy here, thanks! More

by WXNUT97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary
March 17, 2021

Hector is excellent at what he does treats you like family he is the person to go to best experience!!!! Ask for Hector Boone he will treat you good and help you and explain to you what you don’t under More

by JESSICA1383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Boone
March 16, 2021

The Service Center at this dealership is one of the beat I have experienced. Keep up the great work and service. Javier was fantastic again. Thank you! More

by davidk2570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Tamez
March 16, 2021

What a great place filled with great people. I've never been in a service department that was so friendly and accommodating. They make you feel like family. I will never go to any other place to have my tr More

by pmamaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
Mar 17, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us your feedback for our Service Department at Johnson Sewell Ford! If there is anything further we can be of assistance with regarding your truck, please let our team know.

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