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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.6
328 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 328 reviews

April 15, 2021

Excellent customer services, Express Oil Changed in a timely manner. I have a Jeep dealership 2 miles away but I prefer to drive to Forest Lane, 17 miles, for better services. More

by shnnmart1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
April 14, 2021

Jay (in Sales) was great to work with - honest, straightforward, and no-nonsense. He discussed several options to help me find the right car for me, and was quick to help out when I had questions a More

by joanna.pearce3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay H.
Apr 15, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Team, especially Jay! We value your business at Forest Lane Chrysler Dodge Jeep Ram, and we hope that you will continue to visit us!

April 12, 2021

So I did bring my truck for service and I nail in my tire and they did fix it with a pluw not good $20dollars for that they should put a patch More

by JJROOFINGCONTRACTOR12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guillermo " Willy" Quezada
Apr 13, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing your truck by for your service needs at Forest Lane Chrysler Dodge Jeep Ram. I would appreciate the opportunity to address anything regarding the fix provided for your tires. Please give me a call at your convenience. I look forward to connecting. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

April 10, 2021

Juan is beyond amazing when it comes to helping!!! Juan always explains everything about what service is needed and why. Juan makes me feel at home when I go to get serviced! Thank you Juan!!! More

by cardosovic1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
Apr 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you have had a good experience with our Service Department, especially Juan. We value your business at Forest Lane Chrysler Dodge Jeep Ram!

April 10, 2021

Mario was extremely helpful in my purchase of a Ram Truck! I could not be more satisfied with Mario’s service! The best!! Thank you!! More

by cardosovic1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Apr 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team, especially Mario! We hope that you enjoy your Ram Truck and that you will visit us again in the future!

April 10, 2021

Excellent customer service, but with my previuos dealer they vacuum and wash my car.I think it could be as a customer a good option More

by charlieeguren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Mark Ramos
Apr 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We are delighted to know that overall you had a 5-star experience with us and we will make sure to share your feedback with management. We are always here to help at Forest Lane Chrysler Dodge Jeep Ram!

April 09, 2021

This was by far one the worst dealership experience I have ever had. Forest Lane Chrysler Dodge Jeep Ram is a perfect example of why the automotive industry, and the traditional car buying experience, h More

by Doc247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Yavon Brewster, Hector Boone
Apr 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your review. I would appreciate the opportunity to speak with your further regarding your recent sales visit. Please feel free to reach out to me at your own convenience. I look forward to hearing from you again. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

Apr 13, 2021 -

Doc247 responded

There is nothing to talk about. You have wasted enough of my time and there is no getting that back. I am happy with my purchase from elsewhere and hope others heed the warning in my original post above.

April 02, 2021

Mario was fantastic to work with, he made the truck buying experience fun. Great customer service. This was one of the easiest car deals I have ever made. More

by jajuett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Apr 03, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for visiting Forest Lane Chrysler Dodge Jeep Ram! We will be sure to thank Mario for providing you with an easy truck-buying experience. We look forward to working with you again!

March 31, 2021

I PURCHASED A ONE TON CREW CAB AND CHASIS 4X4 FROM COMMERCIAL SALES. DONNA WAS THE SALES LADY. IT TOOK AWHILE TO STRIKE THE DEAL AND TO GET THE INSURANCE ISSUE RESOLVED. SHE HUNG IN THERE AND WE GO More

by jim-leslie-medphys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
donna in commercial sales
March 30, 2021

This is the best dealership in the entire DFW metroplex! I purchased my vehicle from Hector Boone! My experience here was, fast, thorough, and not rushed. Pure professionalism! More

by Cory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Boone
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