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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

Overview
Reviews
Vehicles
4.7
333 Reviews
Call Dealership (469) 445-3800

2536 Forest Lane

Dallas, TX

75234

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By Type

Showing 333 reviews

April 28, 2021

Thank you for all your professionalism, customer service and help. We will definitely be back and look forward to working with you and your team. More

by rtc8cf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
Report | Print
April 26, 2021

Great experience and Javier was great to work with will recommend you all and time in and out was very satisfactory coming from Arlington Texas More

by aldoaddleman
Recommend Dealer
Yes
Employees Worked With
Javier Tamez
Report | Print
April 20, 2021

Damaged my left side bumper molding during an oil change that they claimed happened during car wash. Still waiting on Linda to contact me back regarding repairing it. More

by rafids3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda
Report | Print
Apr 20, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us and I would like to speak with you to learn more about what had happened during your experience with us. Please contact me at a time that is convenient for you. Thank you. Best, Luis Perez General Manager lperez@vwofcc.com 469-445-3800

April 20, 2021

Overall experience was positive. However my only complaint is vehicle was not inspecting properly before delivering. Washer fluid indicator turned yellow within 2 weeks. Also, state inspection was d More

by karunesh.mahar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Hector Boone, Cesar Perez, Rob Hay
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Apr 21, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Karunesh, Thank you for taking the time to share your review. I would like to speak with you regarding the inspection that we provided. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Luis Perez General Manager lperez@vwofcc.com 469-445-3800

April 16, 2021

It was the best and frindly dealer ship i have ever been to and the service was experance ievrr had i will tell every one about it More

by hansons3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Eddie Campbell
Report | Print
April 15, 2021

Excellent customer services, Express Oil Changed in a timely manner. I have a Jeep dealership 2 miles away but I prefer to drive to Forest Lane, 17 miles, for better services. More

by shnnmart1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
Report | Print
April 14, 2021

Jay (in Sales) was great to work with - honest, straightforward, and no-nonsense. He discussed several options to help me find the right car for me, and was quick to help out when I had questions a More

by joanna.pearce3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay H.
Report | Print
Apr 15, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Team, especially Jay! We value your business at Forest Lane Chrysler Dodge Jeep Ram, and we hope that you will continue to visit us!

April 12, 2021

So I did bring my truck for service and I nail in my tire and they did fix it with a pluw not good $20dollars for that they should put a patch More

by JJROOFINGCONTRACTOR12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guillermo " Willy" Quezada
Report | Print
Apr 13, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing your truck by for your service needs at Forest Lane Chrysler Dodge Jeep Ram. I would appreciate the opportunity to address anything regarding the fix provided for your tires. Please give me a call at your convenience. I look forward to connecting. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

April 10, 2021

Mario was extremely helpful in my purchase of a Ram Truck! I could not be more satisfied with Mario’s service! The best!! Thank you!! More

by cardosovic1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Report | Print
Apr 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team, especially Mario! We hope that you enjoy your Ram Truck and that you will visit us again in the future!

April 10, 2021

Excellent customer service, but with my previuos dealer they vacuum and wash my car.I think it could be as a customer a good option More

by charlieeguren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Mark Ramos
Report | Print
Apr 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We are delighted to know that overall you had a 5-star experience with us and we will make sure to share your feedback with management. We are always here to help at Forest Lane Chrysler Dodge Jeep Ram!

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