Forest City Honda - Service Center

Steven had excellent customer service and very nice when I came in for my service appt. I came in for my service appt. More

There were issues brough up during the buying process with the sales staff, the drivers headlamp with a large amount of moisture in it and the backup camera was extremely foggy, and we were simply told t with the sales staff, the drivers headlamp with a large amount of moisture in it and the backup camera was extremely foggy, and we were simply told to make contact for an appointment with the service department that day which we did for the next Wednesday. The service department did confirm the issues that we had noted but indicated that they had not received a particular sheet from the "signing" that we would have had to sign indicating that there was something they needed to address. At that time they were asked by us for an estimate and to produce a copy of that signed document. They have yet to do either though they have been contacted 3 more times by phone. More

Work was done quickly and well. Wendy is always very friendly, helpful and professional - always explains what needs to be done. Wendy is always very friendly, helpful and professional - always explains what needs to be done. More

EXCELLENT AND QUICK SERVICE. WENDY IS VERY FRIENDLY AND GETS YOU IN AND OUT QUICKLY. WENDY IS VERY FRIENDLY AND GETS YOU IN AND OUT QUICKLY. More

Good experience! Norma was great and informative. She kept me updated the whole time. Fast service Norma was great and informative. She kept me updated the whole time. Fast service More

Wendy works very hard and is excellent at making sure you are aware of what will be checked and worked on. She is always professional and friendly. A pleasure to work with when getting my car serviced. are aware of what will be checked and worked on. She is always professional and friendly. A pleasure to work with when getting my car serviced. More

All they are worried about is making a sale. Not the fact that you tell them the amount you want to spend but when you get to the finance department it’s a different story on the price and your Not the fact that you tell them the amount you want to spend but when you get to the finance department it’s a different story on the price and your payments will never buy from them again More

Easy to set up the appointment and was pleased with the service and staff who assisted me service and staff who assisted me More

Great services I so glad I came by To purchase a brand new car and I love my new civic!! Thanks again ✌🏾 new car and I love my new civic!! Thanks again ✌🏾 More

I was in for an oil change and asked them to check my tires to see if they needed to be rotated. Three of them did not have stem covers on them and the next day my low pressure light came on. I had to tires to see if they needed to be rotated. Three of them did not have stem covers on them and the next day my low pressure light came on. I had to take somewhere else and they adv all the tires were low over 10lbs, so NO ONE EVEN CHECKED THEM! More