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Forest City Honda - Service Center

Forest City, NC

4.8
850 Reviews

850 Reviews of Forest City Honda - Service Center

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August 08, 2020

First Visit A clean customer waiting room. Prompt service. Helpful friendly employees who answered questions clearly and patiently.My buying experience in purcha More

by DMORRIS3336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Mims
Aug 10, 2020 -

Forest City Honda responded

Welcome to Forest City Honda Family! We appreciate your business and taking time out of your day to do a review. Thank you!

August 06, 2020

Kyle in service department was great. Appreciated his kindness and helpfulness. Was great to see gentlemen in the service department as my last experience was not good in February 2020 Thank you to Ky More

by JOSAHORNE
Recommend Dealer
Yes
Employees Worked With
Kyle Marshall
Aug 07, 2020 -

Forest City Honda responded

So glad you had a great experience this time! We look forward to helping you in the future! Thank you for your business!

August 02, 2020

Routine maintenance Good service. Mechanic’s need to use cover over car seats to protect seats and keep them clean due to their uniforms being so dirty. More

by ALJONES41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 03, 2020 -

Forest City Honda responded

Thank you for using our service department! We will make sure our Technicians use the plastic coverings in each vehicle. Please let us know if you need anything else.

July 31, 2020

Great quick friendly service. I was in and out quicker than I expected and the price was right. Thank you forest city Honda service dept More

by DANIELSERFER
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nolen
Jul 31, 2020 -

Forest City Honda responded

We appreciate your business! Thank you for choosing us to help you!

July 29, 2020

Service department is always helpful and completes work in timely matter. Each person is very professional and explains the expected service. Sometimes cost seems somewhat high. More

by JRHEAD_1
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Marshall
Jul 31, 2020 -

Forest City Honda responded

Thank you for your review! We look forward to helping you in the future! Also we do have an option for flexible payment plans for service repairs.

July 26, 2020

Very pleased! I was very pleased with the service during a major repair. The staff kept me up to date with costs and progress. I have been a loyal customer of this More

by JFLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerber Collins
Jul 31, 2020 -

Forest City Honda responded

Thank you for your review and your continued business with us! We really appreciate you! Let us know if you need anything!

July 25, 2020

AC pulley Fix AC pulley and belt and also found a water leak on water pump and called and confirmed to fixed Quality work and did not leave a mess under the hoo More

by NHAMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician name was Chris, Chris Nolen
Jul 31, 2020 -

Forest City Honda responded

Glad we were able to fix everything for you! We appreciate your business and review! Please let us know if you need anything in the future.

July 24, 2020

Extremely Efficient Easy to book appointment on dealership website. Was called when vehicle was completed and check out process very simple. Staff following safety by More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Marshall
Jul 31, 2020 -

Forest City Honda responded

Thank you for your business! We appreciate you! The safety of our Customers and Employees is our number one concern during this pandemic!

July 23, 2020

The service team obviously takes a lot of pride in making sure that the service they provide is professional, efficient and satisfactory. I was pleased with the process from start to finish and my van is now More

by MORGAN5
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Forest City Honda responded

Thank you for your review and business! Here at Forest City Honda we do take pride in treating our customers well and getting the job done right the first time!

July 22, 2020

Excellent service and very professional This is the best dealership in this area. We have worked with Honda Apple and were treated like we were only a number. These professionals treat you More

by FRANCESELAINEYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenya Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Marshall, Chris Nolen
Jul 22, 2020 -

Forest City Honda responded

Thank you for your kind review! We strive to treat our customers like family! Great customer service is our top priority! We look forward to servicing you in the future!

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