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Forest City Honda - Service Center

Forest City, NC

4.8
867 Reviews

867 Reviews of Forest City Honda - Service Center

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July 24, 2021

I just had the oil changed. The price is competitive with other places in Rutherford County. They also perform the 25,000 mile check and rotated the tires. I am happy with the service. More

by CATHYMORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Forest City Honda responded

We are so grateful for your review. Thanks for sharing your rating with us and the community.

July 21, 2021

Great experience with the service department. Prompt, thorough, and responsive. Very pleased with their work. Stayed in regular contact with me at each stage of diagnostics and repairs. More

by davidmsutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Great experience. We were in and out fast and everyone was friendly. A much better experience than we’ve had at another Honda dealership. Glad we decided to buy here. More

by christyhen8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Forest City Honda responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

July 20, 2021

I took my car in for routine service and a recall. The service dept was very easy to work with and very helpful. It was going to take a long time for the recall and they let me use a courtesy car to go g More

by KIMBAKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Forest City Honda responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

July 15, 2021

Standard oil change. Cover under car attached wrong. Drove down road and scraped roadway. Had to return to shop and they said it needed to be replaced. They did order the part and will replace it but sh More

by CASEYLALONDE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Wall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Forest City Honda responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

July 08, 2021

This was a quick appointment for an oil change. They checked other area and made sure I was aware of anything that needed attention. The customer service was excellent for this appointment. More

by jlearls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work

July 06, 2021

Came for my first oil change and tire rotation on my new Honda CRV. Was very very pleased with customer service. I also purchased some touch up paint from the service department and the man took his time ex More

by CDAY357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nolen
Jul 08, 2021 -

Forest City Honda responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit!

July 02, 2021

Ms Wall is a wonderful service representative. She explains everything well and listens to any concerns. She is a great asset to your business. More

by SANDRAM8117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Forest City Honda responded

We totally agree with you! Thank you for your business and taking time out to do a review.

July 01, 2021

I’m never disappointed with the service I get every time I go. More

by BELLR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Forest City Honda responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Forest City Honda.

June 30, 2021

Friendly people fair pricing great service team very happy customer More

by Vinnien26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerber Collins
Jul 08, 2021 -

Forest City Honda responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

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