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Forest City Honda - Service Center

Forest City, NC

4.8
867 Reviews

867 Reviews of Forest City Honda - Service Center

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October 20, 2021

The Forest City Honda team is always helpful and accommodating. Yesterday, I was scheduled for an oil change at 3 p.m. but finished my errands in town about an hour earlier than planned. I called to More

by TERRI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Forest City Honda responded

Hi Terri, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

October 19, 2021

As always we received the greatest of service all around. Always a pleasure when have our vehicle serviced. More

by WRITERDREAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenya Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nolen
Oct 19, 2021 -

Forest City Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Forest City Honda in Forest City North Carolina!

October 18, 2021

I usually give 5 stars for Forest City Honda. They are courteous and professional - and they were this time. I'm just a bit upset that they took almost 3 hours to put on 4 new tires. If I knew they were More

by MARTYBERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Forest City Honda responded

Hi Marty, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

October 14, 2021

Excellent experience ! I needed to know if my car was safe to drive after I was rear-ended... And it was NO CHARGE. Thank you. More

by HILDAMOORE
Recommend Dealer
Yes
Employees Worked With
Sorry, I can't remember her name. Super nice lady.
Oct 19, 2021 -

Forest City Honda responded

Thank you for the great review! We can’t wait to have you back at Forest City Honda!

October 12, 2021

Great service manager! Wendy is always knowledgeable and helpful. She has great customer service skills---thanks. More

by SANDRAM8117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Forest City Honda responded

Sandra, we're happy to see that you had a 5-Star experience at Forest City Honda. Thanks for sharing.

October 06, 2021

First encounter there. Small dealership but service staff were friendly and knowledgeable enough. The only small issue I had was the cost of the service. It seemed a little high for what was done, but they d More

by WWEAR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Forest City Honda responded

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

October 06, 2021

I enjoyed the service and the staff. They were very professional, and I will recommend them to anyone. Thanks….. More

by BILLYSMITH24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Forest City Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Forest City Honda!

October 06, 2021

I had a great experience. I was able to get an appointment quickly. The woman who checked me in was kind and efficient and fun. My service was completely in a timely manner… more so than other dea More

by Andrea Coon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Forest City Honda responded

Thank you so much for taking the time to share your experience at Forest City Honda. We take pride in knowing our customers are happy with their store experience. We look forward to working with you in the future!

October 06, 2021

Wendy was very hospitable, wait was not bad at all. A little pricey but I guess that's everywhere! More

by jacibo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Forest City Honda responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

October 01, 2021

Very courteous, went over the review of recommendations needed for my car. Very friendly checking out. More

by FRANKIEKNIGHT624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 05, 2021 -

Forest City Honda responded

Thank you for your review. The entire team at Forest City Honda really appreciates it.

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