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Forest City Honda - Service Center
Forest City, NC
830 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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830 Reviews of Forest City Honda - Service Center
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October 13, 2022
I’ve been pleased with the service and attention but recently they did not perform a specific, requested service item. They didn’t think it was needed, but instead of informing me of that opinion, they recently they did not perform a specific, requested service item. They didn’t think it was needed, but instead of informing me of that opinion, they just didn’t do it. I only realized this when I noticed it wasn’t reflected on my bill and inquired. Hopefully this was an outlier and will not happen again. More
by Bridges
Verified CustomerEmployees Worked With
October 13, 2022
How lucky to have moved to this town where this is a resource! It's like The Mayo Clinic for Hondas. Expert diagnosticians and good communicators, professional friendly smooth-running operation, preside resource! It's like The Mayo Clinic for Hondas. Expert diagnosticians and good communicators, professional friendly smooth-running operation, presided over by the most excellent Norma who makes this maybe the best place in the world for a woman to bring her car and not be taken advantage of or patronized. Ask me Thursday, but they may have saved my car's life, and mine. More
by GRIMM819
Employees Worked With
October 12, 2022
Thank you Forest City Honda for fantastic work on my Odyssey. The personal is very friendly and kind. Works really hard to work and support the customer. They were able to get the parts for me as soon Odyssey. The personal is very friendly and kind. Works really hard to work and support the customer. They were able to get the parts for me as soon as possible and provided me with a car in meantime. Thank you very much for fantastic service. More
by DDARCZAK
Employees Worked With
October 10, 2022
I have always respected the Service Department at Forest City Honda. They never tried to add service...or find something else to bring up the price. Sadly, that changed this time. I was told that my vehicle City Honda. They never tried to add service...or find something else to bring up the price. Sadly, that changed this time. I was told that my vehicle of under 18,000 miles, (2020 CR-V) needed a change of diff fluid for AWD. I have never heard of such a thing, and no one explained it to me. They only said my car needed it. I still have no idea what the diff fluid is nor why it was needed. I ended up paying $190 for oil change, tire rotation, inspection, and the diff fluid changed. More
by pcgirl2002
Employees Worked With
Service Department
October 10, 2022
I always have my CRV serviced here. They are reasonably priced. Give me great service and are so friendly! They even know took me to run an errand while my service was being done!! They are reasonably priced. Give me great service and are so friendly! They even know took me to run an errand while my service was being done!! More
by SRL
Employees Worked With
October 07, 2022
Professional, prompt, kind, very helpful. I'm a satisfied customer. Enjoying my new tires. Thanks! I'm a satisfied customer. Enjoying my new tires. Thanks! More
by PAM.HARRISON57
October 07, 2022
You have great staff and customer service people! They address the problem and fix it quickly! They address the problem and fix it quickly! More
by Joan
Employees Worked With
October 07, 2022
Fast friendly service. Always very courteous and helpful. I have had service here for the last 5 years and will continue to come here. Always very courteous and helpful. I have had service here for the last 5 years and will continue to come here. More
by bkw2k2
Employees Worked With
Other Employees :
Alecia Wilkins
October 06, 2022
The workers in this dealership meet all my expectations. outstanding service,all were polite and respectful. Thanks for your service which is not found in a lot of companies Today. outstanding service,all were polite and respectful. Thanks for your service which is not found in a lot of companies Today. More
by BREEDLOVEROBERT
Employees Worked With
October 06, 2022
Just make an appointment and stick with it and you should be fine. Definitely a convenient certified location if you can not get to the original dealership you purchased your vehicle at! be fine. Definitely a convenient certified location if you can not get to the original dealership you purchased your vehicle at! More
by PWILLIA2
