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Forest City Honda - Service Center

Forest City, NC

4.8
830 Reviews

830 Reviews of Forest City Honda - Service Center

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January 19, 2023

Fast service, knowledgeable and proficient service staff. Quick diagnosis and efficiency quality work. Good job to all! More

by MBURCH.NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

I have driven to Forest City Honda (an hour away) since the mid 80's for new cars and service. It was Joe Water's Honda then. Of course, all new staff, but still wonderful customer service. More

by ONENTIME
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Lopez is awesome!
January 16, 2023

Always excellent service! Keeps me up to date on warranty info on my car. Goes above and beyond! More

by KRISTINJBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Always have a good experience there at Forest City Honda and also with Wendy she's always very accommodating and follows through with her appointments with me in my time of need. More

by 1IRONBYRON70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Had a difficult problem and the staff went out of their way to track it down and fix it More

by MIKESCRUGGS0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know the name of the technician that worked on our car
January 03, 2023

Very friendly service manager. I was a walk in customer in the service department and he worked me in and got my tire repaired in a timely manner. More

by myramgeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

Excellent overall organization. Good overall customer service, especially the help given to us from Wendy. More

by MyHonda 2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Forest City Honda responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

December 30, 2022

Great group over there! No hassle fair price and didn't try to change the pricing in the finance office once the deal was set....fair and honest! More

by KMAGNANT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DARREN STREET
Jan 11, 2023 -

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

December 29, 2022

I was very impressed with Norma Finger, Chris and all the employees I spoke to ! More

by VEGGIEMACS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenya Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Stahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

Great Service and Great People. Thanks for taking care of my vehicle. See you next time More

by CMCBRAYER617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Forest City Honda responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

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