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Forest City Honda - Service Center

Forest City, NC

4.8
830 Reviews

830 Reviews of Forest City Honda - Service Center

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May 26, 2023

Wendy always does a very good job of getting you checked in and makes sure you get everything you need taken care of. She is a very good employee for Forest City Honda. More

by ROBINSONG4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Stahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Very pleasant and helpful with process. They only kept me twenty minutes in the waiting room! Thanks! More

by EDRHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Completed all service work in timely fashion They did all the promised work ahead of schedule More

by TDFRANCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Dealership service center was not able to provide OEM Honda parts and offered aftermarket parts to repair my auto. Made contact with concepts imports in Asheville, North Carolina who could have OEM Honda More

by KMESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

They were very welcoming and friendly. The service was great and they were very helpful. The service was quick and the price was comfortable. More

by CAMPTHEADORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Stahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

I like that they gave me a chance to rebuild my credit and get me in the vehicle I wanted. So thanks to Elizabeth and the manager that helped make it possible More

by sharondp1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sale's person Elizabeth
May 15, 2023 -

Forest City Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Forest City Honda.

May 16, 2023 -

sharondp1964 responded

I really like my new SUV. Thanks for making it happen

May 12, 2023

Great experience and place to do business at. Thanks for all y’all do for us. More

by DMCKEITHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

May 11, 2023

Explained everything I needed for my car in detail. She was nice. Very good customer service. More

by KB.ADAMS1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Stahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Wilkins
May 15, 2023 -

Forest City Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.

May 11, 2023

TV was on at an appropriate volume, then someone turned on music very loud throughout the showroom. So you had 2 different things competing with each other. Either have the TV on/off or the music on/off. More

by JKENTHOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Forest City Honda responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

May 11, 2023

Everyone was very friendly, informative and accommodating. I had a lengthy wait, which was expected, but I had multiple associates stop and talk which helped with the wait! More

by HANNAHLJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Millette, Alecia Wilkins
May 15, 2023 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

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