Forest City Honda - Service Center
Forest City, NC
830 Reviews of Forest City Honda - Service Center
We took our civic in for an air conditioning problem about two years ago and they replaced the condenser under warranty. Approximately 18 months after that, the air-conditioning started blowing warm air about two years ago and they replaced the condenser under warranty. Approximately 18 months after that, the air-conditioning started blowing warm air again we take it back to break away and they diagnosed it as having a bad condenser which they could not covered under warranty. About two weeks later, Wendy called back and said that they thought they could cover it under warranty now we took the civic back down to breakaway and they replaced a gasket in the compressor. I went from having to spend $1700 for a new compressor to getting a gasket replaced under warranty, thank you so much. More
Service Manager was very helpfull. Updated all my information. Did not have a long wait for an oil change. Updated all my information. Did not have a long wait for an oil change. More
We were going to the beach for a vacation. I had to have the oil changed before our trip. The Service Manager worked our car in for service so we could have a safe trip. They also pointed o I had to have the oil changed before our trip. The Service Manager worked our car in for service so we could have a safe trip. They also pointed out that I needed tires. I knew I needed tires but.... in the rush for our trip I had forgotten to get them changed. She gave us a fair price and I was ready for the sand and fun....thanks, good eye..❤️ More
STAFF AT FOREST CITY HONDA WERE VERY PROFESSIONAL AND KNOWLEDGEABLE.. I WILL CONTINUE TO HAVE MY HONDA RIDGE LINE SERVICE AT FOREST CITY HONDA. THANKS..... KNOWLEDGEABLE.. I WILL CONTINUE TO HAVE MY HONDA RIDGE LINE SERVICE AT FOREST CITY HONDA. THANKS..... More
Service done on time. Windy was good to explain results and answer any question I had. Windy was good to explain results and answer any question I had. More
Norma, in the Service department, digs to find all possible causes of problems and made sure I had all the information I needed to make an informed decision! It was good to work with her! possible causes of problems and made sure I had all the information I needed to make an informed decision! It was good to work with her! More
Service Manager, Chris, and Norma were both extremely helpful! They both made my experience a positive one! helpful! They both made my experience a positive one! More
Norma was great to work with! She kept in contact with us as the job was being performed. She kept in contact with us as the job was being performed. More
The service department was fine and the sign in staff are excellent. I have not dealt with the current sales staff excellent. I have not dealt with the current sales staff More