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Foreign Cars Charlotte - Service Center

Charlotte, NC

5.0
26 Reviews

26 Reviews of Foreign Cars Charlotte - Service Center

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January 25, 2023

Kostas is credit to your delearship and service department is great. Sal also did a great job helping me More

by gerryblack102
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Calabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Tsioutsias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in service department
Jan 26, 2023 -

Foreign Cars Charlotte responded

Gerry, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kostas met your service expectations. Thank you for choosing Foreign Cars Charlotte, we look forward to having you as a valued customer for many years to come!

October 12, 2022

Good experience. Issues were handled promptly and thorough explanation of all the details. Two thumbs up. More

by barleyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Frederick
Oct 13, 2022 -

Foreign Cars Charlotte responded

Thank you for taking the time to share your thoughts on working with Hunter and our team. We're glad to hear we delivered such a great experience!

October 03, 2022

Hunter Frederick and his manager Bob Pletcher were a great team for getting my first service done on my Alfa Romeo. All was handled quickly and professionally without incident. Especially impressive More

by Sean O’Farrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Frederick
Oct 05, 2022 -

Foreign Cars Charlotte responded

Sean, We are very happy to hear Hunter and Bob provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 06, 2022

Many thanks to Michael in the service department for taking exceptional care of my Maserati!! He is very courteous and always professional. He answers calls and messages in a timely manner and always go More

by Ashleybaggettpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McConnell
Aug 08, 2022 -

Foreign Cars Charlotte responded

Ashley, Thank you for choosing Foreign Cars Charlotte, your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again!

August 04, 2022

From start to finish Nick was the most professional in handling our service problem. Every step of the way making sure all our needs were meet and we were Happy! The Most Impressive Follow up experience More

by mkm626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick !!
Aug 05, 2022 -

Foreign Cars Charlotte responded

Thanks for sharing your thoughts about your experience with Foreign Cars Charlotte. We appreciate your business and hope to see you again soon!

September 28, 2021

Scott is constantly patient and professional Great to Scott is constantly patient and professional Great to work with. I have dealt with Scott for several years More

by Vin V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Foreign Cars Charlotte responded

Vin, Thank you for your very kind review. Scott and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Foreign Cars Charlotte.

Sep 29, 2021 -

Vin V responded

Scott is a true professional and that’s a great reflection of the model and culture have built at FCC.

July 07, 2021

Scott is the best service guy he makes sure your car gets everything that needed if you need a loaner he on point with that to nothing but impeccable service More

by aliekf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Foreign Cars Charlotte responded

Thank you for your business and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2021

Micah Daught was phenomenal with helping me find parts for a Maserati Ghibli. All the parts were correct and he made sure I received them in a timely manner. I've called him at least a dozen times, asked More

by ForeignCarsUnlimitedGreenville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Daught
Jul 02, 2021 -

Foreign Cars Charlotte responded

Thank you for the kind words for Micah and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 07, 2021

As a Bentley owner, I wanted you to know how fortunate you are to have Scott MacDonald on your service team. I have dealt with numerous Bentley dealers, and I can assure you that Scott was the most gracio More

by Butch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Foreign Cars Charlotte responded

Thank you for this review! We couldn't be happier to hear that Scott provided the excellent service we pride ourselves on at Foreign Cars Charlotte, and we will certainly let him know that you appreciate his help. We are grateful for your business, and we look forward to your next visit!

March 15, 2021

A most gracious "Thank you" to Mr. Ryan Ludwig and Mr. A most gracious "Thank you" to Mr. Ryan Ludwig and Mr. Kyle Watts ! Our Spur required an extensive body and undercarriage repair and "Ryan" ini More

by murdock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ludwig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Foreign Cars Charlotte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan and Kyle met your expectations. Thank you again for choosing Foreign Cars Charlotte, we look forward to having you as one of our valued customers for many more years to come!

Mar 16, 2021 -

murdock responded

Actually, Ryan and Kyle did NOT meet my expectations, they EXCEEDED my expectations !