Foreign Cars Charlotte

TREATED LIKE FAMILY Everyone at this dealership truly does treat you like family - by that I mean they are not only friendly and extremely accommodating but also they giv Everyone at this dealership truly does treat you like family - by that I mean they are not only friendly and extremely accommodating but also they give you honest answers with full disclosures on all inquiries and questions. It's refreshing to get straight forward answers to any and all questions. More

Charlotte Maserati is Awesome and saved my A-- I RECENTLY WAS SAVED BY THE SERVICE DEPARTMENT AT CHARLOTTE MASERATI...if you have heard horror stories about Maserati Dealers...DO NOT PUT THESE PROS I RECENTLY WAS SAVED BY THE SERVICE DEPARTMENT AT CHARLOTTE MASERATI...if you have heard horror stories about Maserati Dealers...DO NOT PUT THESE PROS IN THAT CATEGORY...I was selling my Quattroporte and the guy flew in from Indy to buy it...suddenly the car went into electrical melt down due to a faulty window switch...I was 20 miles from the dealer...I called Steven who is the service manager and he told me to tow it in...we got there at 5:45 PM...they close at 5:30, but they waited for us. And then spent another 30 minutes getting the car off loaded and into the bay, so it could be safe for the night. The next day (yeah the guy buying the car had to stay over in a hotel) they dropped everything, and moved me into first position, past existing customers cars in line to be serviced. Astonishing since I was not a regular customer, having always dealt with an Indy. The story goes on and on...they had to contact Maserati USA, to get the "electrical code" and then the radio code, and after an hour with their software they fixed it...BUT for some reason then the air condition went out...after a 30 min analysis...At first, Ryan, and Christian feared it might need a "dash out" which is 14 hours of work and of course, would have blown the sale! Not to mention the expense! and really piss the guy off who flew in to buy the car for his wife's birthday the coming weekend. ( ha ha, I had told him the car was perfect.) Wow, what a mess. Head Tech, Christian from Argentina--a real genius, said "let me try something" Using Maserati's proprietary computer analysis software...he went into the car, and started checking all the electrical points/circuits which are he says like a chain of cross roads in the car and all linked together...Viola' he actually fixed this issue in 2 hours of constant diligence, without ever using a wrench...just a computer! By the way, only official Maserati Dealers have this Computer Software and can do this...so if you think Indies are the only answer...THINK AGAIN...without these guys and there arsenal of tools and their incredible talent and dedication to a guy who walked in literally off the street...I would have lost the sale, been very embarrassed, and wasted two days over what we all know are the quirks of this temperamental but fabulous car...Moral of the Story...DO NOT HESITATE TO DO BUSINESS WITH THE CHARLOTTE MASERATI BOYS...STEVEN, RYAN, CHRISTIAN...WHOM I THANK FOR AMAZING EXPERIENCE! Cheers, Grant W More

Great customer service The service we received from our sales person Harry and the sales manager was excellent. They made this a truly enjoyable experience for my son and we The service we received from our sales person Harry and the sales manager was excellent. They made this a truly enjoyable experience for my son and we did not feel pressured to buy add-ons. Everyone we dealt with was so kind. Our sales person was not there when we picked up the vehicle but another sales person went over the vehicle and did such a great job you would have thought it was his sale. I would definitely recommend them to anyone in the market for a luxury vehicle. Thanks again for a great experience. More

Great Dealership, Great Experience. Fantastic overall experience. This dealership is extremely well managed. Sales, finance, and service departments are all at a different level than the Fantastic overall experience. This dealership is extremely well managed. Sales, finance, and service departments are all at a different level than the competition. Everyone I worked with was very good at their jobs. Really made a difference in my experience and willingness to be a repeat customer. More

friendly folks Super nice guys who helped nurture a young man's dreams. They let my 9 yr old son look at and get in so many exotics, just so nice. Friendly, responsi Super nice guys who helped nurture a young man's dreams. They let my 9 yr old son look at and get in so many exotics, just so nice. Friendly, responsive and always working to get the cars in the hands of the customers. Chris Blount really took time out to help show my son around, and Donnie Pack, just exceptional. More

EXCELLENT, OUTSTANDING PRIOR TO COMING TO THIS DEALER WE VISITED 4 OR 5 OTHERS AND THIS DEALER BY FAR WAS THE BEST. THEY HAD EXACTLY THE VEHICLE WE WERE LOOKING FOR AND ALL PRIOR TO COMING TO THIS DEALER WE VISITED 4 OR 5 OTHERS AND THIS DEALER BY FAR WAS THE BEST. THEY HAD EXACTLY THE VEHICLE WE WERE LOOKING FOR AND ALL THE PERSONAL WERE OUTSTANDING FROM THE TIME WE ARRIVED UNTIL WE LEFT WITH OUR VEHICLE. MR STAN MILLER WAS OUR SALESMAN AND COULD NOT HAVE BEEN ANYMORE PLEASANT TO DEAL WITH. MR. MILLER WAS VERY PERSONALBLE, FRIENDLY, AND KNOWS THE VEHICLES HE IS SELLING. WE WOULD DEFINETLY RECOMEND THIS DEALERSHIP AND SALESPERSON TO ANYONE. More

Professional, courteous From Stan to the business office, my experience was wonderful! I drove all the way from Columbia, SC to Charlotte and knew what I wanted. I felt the From Stan to the business office, my experience was wonderful! I drove all the way from Columbia, SC to Charlotte and knew what I wanted. I felt they were fair and honest. More

seamless process The sales and financing folks were very helpful and accommodating as I live about 50 miles away. Great experience all the way around for me. The sales and financing folks were very helpful and accommodating as I live about 50 miles away. Great experience all the way around for me. More

Excellent customer care Bought a Maserati at Charlotte Maserati. Worked with Stanley Miller who was great. I've bought many cars in the past, and I've always been reluctant Bought a Maserati at Charlotte Maserati. Worked with Stanley Miller who was great. I've bought many cars in the past, and I've always been reluctant to give out my phone number and email. Stanley Miller provided me with all the answers to my questions in a timely manner never pressuring me to buy a vehicle. He approached the sale with the attitude that it is more important for me to be happy with the purchase than it is for him to sell the car. This was a breath of fresh air from all prior purchases I have made. Pricing was extremely competitive. I researched similar vehicles throughout the country for best prices. I looked at autotrader.com and cars.com. and many more. My purchase price was in the top 3%. I would buy another car from Maserati of Charlotte in a heartbeat. More

Amazing Customer Service Foreign Cars Italia in Charlotte NC is an amazing dealership. My wife and I recently purchased a Range Rover Sport and a BMW 7 series from them. Stan Foreign Cars Italia in Charlotte NC is an amazing dealership. My wife and I recently purchased a Range Rover Sport and a BMW 7 series from them. Stan and Donnie were amazing. They went above and beyond for my wife and I. We will be returning customers More