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Fordham Toyota
Bronx, NY
546 Reviews
Service And Parts Are Located
235 West 154 Street
New York N.Y. 10039
Exit 5 On the Major Deegan
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 546 reviews
September 23, 2018
Excellent service Mr. TOM, the manager is a "hands on" manager. He doesn't sit down for a minute. He sets the tone and works extremely hard to make sure everyone is ge Mr. TOM, the manager is a "hands on" manager. He doesn't sit down for a minute. He sets the tone and works extremely hard to make sure everyone is getting the best service possible. He is very professional and flies like a bird all over the place overseeing every last detail as he is determined to get it RIGHT! They have a full staff of well mannered professional staff who help you when you first arrive until they take your car outside when you are finished. They found out what is wrong and fixed it. That is the bottom line; that is what you bring your car to them to do, and they do it well. While you are waiting, they have a lovely spacious, clean, well-lit waiting room with fully functioning clean bathroom (s) and a nice table of donuts and (Tea-me)/coffee + a soda machine and candy machine. THey have small tables, a TV and the Newspaper to read. The parts dept has a nice display of TOYOTA embellished items such as mats, steering wheel covers,etc. and people are coming in and out to get various parts and being served steadily. THe Service writer was Hector, and I should point out that a number of the staff are bilingual--Spanish is the only other language I noticed, but there could be more-- I didn't meet everyone, of course. A very important thing is that they treat women with respect as they should; there is no sexism in their demeanor, conversations, etc. Everyone is treated like a person. More
by 2007 Corolla, 183,500 miles
Employees Worked With
Other Employees :
Hector U, Raquel, Pablo (Paul), another man-- I forgot his name.
September 04, 2018
Thank you FordhamToyota Thank you Chris Mair for helping me with finance. Thank Marcos Pena for explaining all the features of my vehicle. I would definitely recommend my fam Thank you Chris Mair for helping me with finance. Thank Marcos Pena for explaining all the features of my vehicle. I would definitely recommend my family and friends to fordham toyota. More
by elexis213
Employees Worked With
Marcos Pena
August 21, 2018
Great experience Great people. Venrick was with us from starting to the end. Made it worthwhile!! Great guy. Really appreciate all the help we got from him. Great people. Venrick was with us from starting to the end. Made it worthwhile!! Great guy. Really appreciate all the help we got from him. More
by Tetteh family
Employees Worked With
Venrick
August 20, 2018
Tom service manager tom the service manager reached out to me for a minor battery issue and a tire issue he unfortunately inherited from another dealership. I have to say tom the service manager reached out to me for a minor battery issue and a tire issue he unfortunately inherited from another dealership. I have to say he was kind, courteous and went above and beyond to get me a great deal. He took the time and reminded me of the days customers were valued but above that, that they mattered and any concern was important. Thank you tom for listening and hearing me, that’s all anyone wants So YES I wholeheartedly recommend Fordham Toyota Maria More
by starwars
Employees Worked With
August 12, 2018
service technician scratched my car and made it filthy dirty . this was a very bad idea to go there for service and i wonder if all toyota service centers do the same. now my car is scratched and i am so disappo . this was a very bad idea to go there for service and i wonder if all toyota service centers do the same. now my car is scratched and i am so disappointed with toyota and its genuine service! what a joke! More
by kb
Employees Worked With
I do not know who serviced my car at fordham service center.
August 08, 2018
Good service Mr. Britton the salesman was very helpful he also gave me a good deal. He showed me how to work the features on the car and was really nice. Mr. Britton the salesman was very helpful he also gave me a good deal. He showed me how to work the features on the car and was really nice. More
by Myson21
Employees Worked With
VENRICK BRITTON
August 07, 2018
My experience was great! This was my first time owning a vehicle and they made it such a easy walk through explaining step by step . I told my rep (venrick)I was not going to This was my first time owning a vehicle and they made it such a easy walk through explaining step by step . I told my rep (venrick)I was not going to leave without a car and with his help I did not. Everyone was so warm and welcoming. I wouldn’t hesitate to recommend this dealership or think twice to go back. More
by Cleopatra
Employees Worked With
Other Employees :
Venrick Britton, Jenry Castillo
July 14, 2018
Used car. Service was excellence. Mr. Venrick found all possible ways to get me out of the dealer with the car that I wanted. I love it. Service was excellence. Mr. Venrick found all possible ways to get me out of the dealer with the car that I wanted. I love it. More
by candie2556
Employees Worked With
Venrick Britton
June 30, 2018
EXCEPTIONAL Thanks for always being the best ever! Toyota is lucky to have you as a manager! Thanks a million! Always helpful, and always ready for a solution to Thanks for always being the best ever! Toyota is lucky to have you as a manager! Thanks a million! Always helpful, and always ready for a solution to any problem there is.. Would always recommend this dealership! More
by marlene0323
June 21, 2018
5 Star Treatment Done By Family The teamwork at this dealership is amazing. From the knowledge and sweet sales representative Venrick, who was so attentive and a true guide in the pu The teamwork at this dealership is amazing. From the knowledge and sweet sales representative Venrick, who was so attentive and a true guide in the purchasing of our new car, to the financial rep Henry who did an amazing job in getting the best and lowest interest rate for us and making sure the numbers worked for our pocket, they truly made us feel like part of the family. They made the process simple and easy. I'm glad we chose Fordham Toyota for such an important purchase. More
by elyrodriguez108
Employees Worked With
Venrick Bretton and Henry Castillo
