Ford of Ventura

service staff I am very pleased with the service staff. They were most helpful and went out of their way to help me with my Ford Pass. I am very pleased with the service staff. They were most helpful and went out of their way to help me with my Ford Pass. More

Totally Satisfactory Service is supplemented with prompt and helpful communication from initial contact to completion. Normal service items and any extraordinary needs ar Service is supplemented with prompt and helpful communication from initial contact to completion. Normal service items and any extraordinary needs are handled with care and thoroughness. More

Job finished quickly The radio needed replacing and that required waiting for shipment of the replacement part. The part arrived earlier than expected and the job was fi The radio needed replacing and that required waiting for shipment of the replacement part. The part arrived earlier than expected and the job was finished that same day. More

My 2018 Ford Fusion Purchase on 12/07/2019 This is my second vehicle purchased at Ford of Ventura. I recently decided to look for a newer model to replace my 2014 Ford Escape. Sales person Ben This is my second vehicle purchased at Ford of Ventura. I recently decided to look for a newer model to replace my 2014 Ford Escape. Sales person Ben helped me by showing me several Ecosport models as well as a 2019 Ford Escape. Although I really liked the many tech features of the Ecosport models, this model is just not big enough for me. I'm a big guy and so comfort is very important to me. Second in importance are the safety and tech features found in newer cars. I left the dealership not sure which model might work for me. Floor sales manager Sebastian Raffo kept in touch with me via email and was very helpful is offering to help me find the right vehicle to fit my budget and my needs as well. I returned several times more to test drive several cars with the help of sales person Daniel Colegrove. After my second visit I mentioned to Sebastian that I'd like to consider a Fusion. Sebastian sent me a follow up email with a link to a 2018 Ford Fusion available for me to test drive and consider for what I was looking for. After seeing the car in person and going on a lengthy test drive, I found the car for ME! Giovanni in Finance worked with me on the right numbers for my budget. I want to thank the other Ford team members who were so nice and friendly all the times I visited their dealership as I worked at making my decision. No one pressured me throughout this process and the contact after the sale has been appreciated. I'm so happy with my purchase, thank you Ford of Ventura! More

VERY PROFESSIONAL AND EFFICIENT FORD OF VENTURA IS VERY PROFESSIONAL, EFFICIENT AND ALWAYS TREAT ME WELL. I WOULD RECOMMEND FORD OF VENTURA TO ANYONE. THANKS AGAIN FOR EVERYTHING YOU FORD OF VENTURA IS VERY PROFESSIONAL, EFFICIENT AND ALWAYS TREAT ME WELL. I WOULD RECOMMEND FORD OF VENTURA TO ANYONE. THANKS AGAIN FOR EVERYTHING YOU GUYS DO FOR ME. More

Fast and friendly for "the works" service In the past Ive bounced between Firestone and Ford for oil change and rotation. With my new Escape Ive chose Ford. This was the fastest a service appo In the past Ive bounced between Firestone and Ford for oil change and rotation. With my new Escape Ive chose Ford. This was the fastest a service appointment ever took, less than 75 minutes which was convenient as I have a demanding work schedule. In the past there seemed to be a disconnect at Ventura Ford between coupons I'd be sent for service from the dealership and what the tech was familiar with or whether it ever got communicated to the cashier which only caused more delay - this can be awkward and frustrating. During the most recent service appointment the tech never wrote the $ 10 coupon on the work order but it never made it to the cashier - nonetheless the cashier resolve the issue without any awkwardness. Quick and easy and I still got my discount. More

Fast and friendly Asked Dustin if I could take a peek at the brakes etc while the wheels were being rotated, and he was very accommodating. Got to meet the mechanic, an Asked Dustin if I could take a peek at the brakes etc while the wheels were being rotated, and he was very accommodating. Got to meet the mechanic, and we talked about future maintenance and what will need to be done. Guess 100,000 miles is the magic (major maintenance) number these days. My F150 is in good hands. More

BEST FORD SERVICE IN VENTURA COUNTY! We are a Ford family of 5! We have purchased at least 20+ Fords from Ford dealerships. Been searching for an honorable reliable service department for We are a Ford family of 5! We have purchased at least 20+ Fords from Ford dealerships. Been searching for an honorable reliable service department for a few years. Keep up the good customer service! They shuttled me home & picked me up back to pick up my car! Thank you!!!👍🏻 More

Very prompt and courteous Left the car for the oil change. I was called as soon as it was done. Also told what needed to be done next oil change Left the car for the oil change. I was called as soon as it was done. Also told what needed to be done next oil change More

Was seen immediately. Maybe 30 minutes at the most, while waiting in the customer room. They were fast and efficient. It was only an oil change. The first oil change at 3 Maybe 30 minutes at the most, while waiting in the customer room. They were fast and efficient. It was only an oil change. The first oil change at 3000 miles. From now on service will be the service light in the car or 10000 miles. More