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418 Reviews of Ford of Upland - Service Center
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March 29, 2019
Everyone is awesome The people is Service is awesome. Eric H Mark and Kim are great. John Engelhardt is a real stand up Operator. Destiny and Olivia on the phones are sec The people is Service is awesome. Eric H Mark and Kim are great. John Engelhardt is a real stand up Operator. Destiny and Olivia on the phones are second to none. The techs are top notch! You'll never come across a more experienced, loyal, and committed group of professionals. More
by KJSS1
Verified CustomerEmployees Worked With
Bill H , Mark Pavey, Eric Heronime, Steve Martinez, Kim Hawkins
March 29, 2019
Only Kim! Kim is awesome. The only service rep I’ll see when I go there. She’s always taken care of me like family. The best in her field! Kim is awesome. The only service rep I’ll see when I go there. She’s always taken care of me like family. The best in her field! More
by ALLTHATCAT
Employees Worked With
Kim Hawkins
March 29, 2019
Intake Manifold Service Everyone did an excellent job and service was completed in a timely manner. My service was covered under my warranty so no out of pocket expenses. Everyone did an excellent job and service was completed in a timely manner. My service was covered under my warranty so no out of pocket expenses. More
by LOUIEGARCIAJR
Employees Worked With
Steve Martinez
March 29, 2019
Very good service Quality of work was very good and well done. I’m satisfied how fast they got the work done. Hopefully it will solve the problem. Quality of work was very good and well done. I’m satisfied how fast they got the work done. Hopefully it will solve the problem. More
by MIGUELBONILLA999
Employees Worked With
Steve Martinez
March 29, 2019
I love this place I love coming here. I always get my service here, they treat me right and they always do it pretty fast if not they have a shuttle that can take you h I love coming here. I always get my service here, they treat me right and they always do it pretty fast if not they have a shuttle that can take you home and pick you up. One day it was late and the driver was far from my house, so what they do? They send an Uber to pick me up and take me to the dealership. Wowwwwwww, that’s service. Keep it up great staff. More
by SALECONO
Employees Worked With
Steve Martinez, Kim Hawkins
March 29, 2019
OIL CHANGE Brought my truck in for a last minute oil change prior to an unexpected out-of-town travel. They got me in and out in less than an hour. Brought my truck in for a last minute oil change prior to an unexpected out-of-town travel. They got me in and out in less than an hour. More
by skidorama
Employees Worked With
Mark Pavey, Eric Heronime
March 29, 2019
Great ownership of job Christian Burke and Mike Hindelang - these 2 gentelmen are what every dealership should expect of it's employees. From outstanding communication, to s Christian Burke and Mike Hindelang - these 2 gentelmen are what every dealership should expect of it's employees. From outstanding communication, to standing behind the work performed. I feel these men carry a standard long ago lost with big business. More
by JIBARRA29
Employees Worked With
Christian Burke, Mike Hindelang
March 29, 2019
Excellent customer service skills In a timely matter Took exactly how long they told me it would Price was good as well And car was ready to go when I customer service skills In a timely matter Took exactly how long they told me it would Price was good as well And car was ready to go when I pulled up fron and car was ready to go Pulled up front after paying the cashier More
by HARLEYDUECE05
Employees Worked With
Robert Perez
March 28, 2019
Nice but unhelpful Rep was nice but my car was not repaired properly. Ford wants me to wait till my car falls apart or I injure someone before they are willing to fix a Rep was nice but my car was not repaired properly. Ford wants me to wait till my car falls apart or I injure someone before they are willing to fix a known defect with my car. Very very unhappy. Will never buy another Ford vehicle again. Total denial of obvious problems!! More
by KGROTEWOLD
Employees Worked With
Don't remember
March 28, 2019
Review of Service Kim Hawkins is always very professional. The rest of the service staff are very attentive to your needs. They greet when you come in and show their in Kim Hawkins is always very professional. The rest of the service staff are very attentive to your needs. They greet when you come in and show their interest in servicing your needs. Friendly staff. More
by EKELSO
Employees Worked With
Kim Hawkins
