Ford of Upland - Service Center

QuickLane took care of my Honda at a fair price! Jesus was very friendly and knowledgable about my car, He took the time to make sure I was thoroughly informed about the repairs I needed so I could m Jesus was very friendly and knowledgable about my car, He took the time to make sure I was thoroughly informed about the repairs I needed so I could make an educated decision. Service was quick, precise, and priced lower than I anticipated. I am bringing my Toyota in next week for their $179.95 brake special. Their remote facility on Arrow in Rancho is clean and comfortable (you can even watch your car being worked on) More

Pencil whipped Your lof tech acknowledged that he filled my washer fluid on the inspection sheet when in fact he didn’t. It was still empty when I left. I commute to Your lof tech acknowledged that he filled my washer fluid on the inspection sheet when in fact he didn’t. It was still empty when I left. I commute to work and I am constantly using my washer due to bugs. More

Professional and very efficient service This is the second Ford dealer. The first one was in Pennsylvania. Both are very friendly and professional. My husband and I planned to buy our next c This is the second Ford dealer. The first one was in Pennsylvania. Both are very friendly and professional. My husband and I planned to buy our next car in the future also from Ford. One of the reasons is because we trust their service. More

Very efficient and super fast service I have been a customer for 7 years. When I got my recall it was in AZ. I called the ford dealership in AZ and was told that they did not have the so I have been a customer for 7 years. When I got my recall it was in AZ. I called the ford dealership in AZ and was told that they did not have the soft wear to fix the problem. So when I got to CA ford of Upland fixed it right away. I only waited 30 minutes for my car to be fixed. More

Ford of Upland Service is Awesome! Steve in the service department was great. He was courteous & friendly. He took time to listen to my concerns & upon completion explained all that was Steve in the service department was great. He was courteous & friendly. He took time to listen to my concerns & upon completion explained all that was done to my vehicle. Although Kim was not my service rep she answered questions & went out of her way to be of assistance. Michael was also a refreshingly friendly face. I really appreciated all of their attitudes. More

Disappointment This Time First, I didn't have extensive things done on my car this time and it turned out to be quite expensive-over 2,000 dollars. Then I brought in a part t First, I didn't have extensive things done on my car this time and it turned out to be quite expensive-over 2,000 dollars. Then I brought in a part that had fallen off and was told it just needed to be snapped back on. When the car was ready, the part was not on and could not be found. The service man I was working with said he would order another part and then charged me 60.00 for it after Ford lost it. I was also called about a price to do the work, but it was not clearly explained and wound up to be an additional thousand dollars. I'm very disappointed with the service I received and how it was all handled. I can't say I would recommend Ford of Upland to friends or family. The pricing has definitely increased. More

No part in stock I came there to have my car serviced for oil and a recall on a part but you have no heart and you know nothing about the recall so now I have to go ba I came there to have my car serviced for oil and a recall on a part but you have no heart and you know nothing about the recall so now I have to go back a second time once you get the part and have it installed More

Great & professional service. Steve explained the process & gave suggestions for additional maintenance, Steve made sure I knew where the bathroom & waiting area was located. Ever Steve explained the process & gave suggestions for additional maintenance, Steve made sure I knew where the bathroom & waiting area was located. Every person I encountered acknowledge me with a greeting or a smile. More

Great job Told me I had warranty work needed and took care of it. Keep me informed on the work. Offered me a rental vehicle. Called me as soon as was done Told me I had warranty work needed and took care of it. Keep me informed on the work. Offered me a rental vehicle. Called me as soon as was done More