Ford of Upland - Service Center

great service as always the service department at Ford of Upland has always been very good. Kim, Eric and all other service personnel are great to work with. I will always the service department at Ford of Upland has always been very good. Kim, Eric and all other service personnel are great to work with. I will always return for service at Ford of Upland. More

Best experience I love coming to get my car serviced here. Everyone is always helpful and sweet. Kim is the best she always greets me in the warmest way and makes sur I love coming to get my car serviced here. Everyone is always helpful and sweet. Kim is the best she always greets me in the warmest way and makes sure I’m comfortable i highly recommend Bringing your car here. More

Superb service with owner access all the time This place was built in the 60's and is still standing tried and true to it's community. I like the people here they stand for something and take prid This place was built in the 60's and is still standing tried and true to it's community. I like the people here they stand for something and take pride in what they do for their customers. More

The work was finished in less time than promised. Work (Front end, Air Conditioning, Belts & Hoses) was finished on time and came with a 2 year warentery. The service rep.Kim Hawkins was friendly and Work (Front end, Air Conditioning, Belts & Hoses) was finished on time and came with a 2 year warentery. The service rep.Kim Hawkins was friendly and helped with questions as they came up. The oil change is less in price than others in the area. I've been buying Fords from Ford of Upland since 1982 with great service from their service department. More

Oil change I usually go to Ford of Upland for anything related to my car. I’ve bought 5 cars from them so far and out of all the dealerships they are the best fo I usually go to Ford of Upland for anything related to my car. I’ve bought 5 cars from them so far and out of all the dealerships they are the best for sales and service. I had the pleasure of being helped by Kim and her customer service was exceptional. She was attentive, efficient and personable. I definitely will be looking for her next time I come in. More

Speaker replacement Noise coming from interior passenger side was not fixed on last visit. Technician test drove with me, heard noise and problem was solved. Speaker was Noise coming from interior passenger side was not fixed on last visit. Technician test drove with me, heard noise and problem was solved. Speaker was ordered and replaced. More

F-350 Service work I had a appointment. I got right in, I was texted about a few things that was needed, I ok the extra work. I was texted when it was ready. I picked u I had a appointment. I got right in, I was texted about a few things that was needed, I ok the extra work. I was texted when it was ready. I picked up my truck. They were still washing it, waited a few and picked it up. Great job Ford of upland. Ther car wash was not that good but everything else was 5 star More

PROFFESSIONAL AND QUICK SERVICE ON MY CAMRY AT A GREAT PRICE Ford's Quick Lane department really got me in and out quickly and efficiently. They performed a thorough multipoint inspection on my Camry that resem Ford's Quick Lane department really got me in and out quickly and efficiently. They performed a thorough multipoint inspection on my Camry that resembles a report card-it showed that my rear brake pads are in the "yellow" zone and they told me that they are getting low but don't need replacement immediately-they recommended that we reinspect them on my next oil change and they are not an urgency.It was refreshing and It made me feel at ease because they didn't give me the "Hard Sell" like so many dealers do. I also told them that my A/C wasn't as cold as it should be and they were able to service and recharge the system-they were able to inspect the whole system and said no other repairs were needed. I feel the service I received was honest, ethical, and fairly priced. I made an appointment for my Honda Accord for next week. More

great experience love the dealer Eric was great he help me with the car very friendly and he took the time to explain to me about the service and the recommendations w love the dealer Eric was great he help me with the car very friendly and he took the time to explain to me about the service and the recommendations what it needed without trying to sell me on service would recommend him to service your car . More

Satisfied Customer on 1st Visit This was my first time getting my car serviced at another Ford facility. From start to finish, the customer service was superb! Kim Hawkins was very This was my first time getting my car serviced at another Ford facility. From start to finish, the customer service was superb! Kim Hawkins was very friendly, knowledgeable and explained everything I needed to know to get my car in top condition. I may not use them for everything little thing, but because of Kim, I will be back. More