Ford of Upland - Service Center

Replace 2 diesel batteries Did an excellent job /. Difficult because of rusted battery box bolts. Service jumped on problem, but frozen bolt meant had to hold over. Service the Did an excellent job /. Difficult because of rusted battery box bolts. Service jumped on problem, but frozen bolt meant had to hold over. Service there at 7:00 and finally removed frozen bolt. More

Experience was OK My car was there for over a week they took care of the car but the communication between Customer and Service advisor it needs to be worked on. My car My car was there for over a week they took care of the car but the communication between Customer and Service advisor it needs to be worked on. My car was there for over a week we took care of the car but the communication between customer and service advisor it needs to be worked on. But I do like about them is they offer a loaner car program and give you a loaner car while your vehicles in the shop that is a plus in my book I really like that feature More

1st oil change for my Ford Edge I had no appointment. I needed an oil change and I brought my car to Ford after dropping my kids off at school. I didn't have to wait long and I was s I had no appointment. I needed an oil change and I brought my car to Ford after dropping my kids off at school. I didn't have to wait long and I was seen promptly. Service was great. I was promised my car in about an hour and quoted a price for the service. I got the call that my car was ready in an hour and the price quoted was spot on! I had a great experience there. More

Service Everyone was very nice, especially the courtesy shuttle driver, Terri. They made sure I had a good and timely experience. Will definitely come back an Everyone was very nice, especially the courtesy shuttle driver, Terri. They made sure I had a good and timely experience. Will definitely come back and use this service department again. More

Oil change Always feel cared for at Ford of upland. The staff never leaves you feeling ignored. I’ve been to other dealerships and they just don’t compare Always feel cared for at Ford of upland. The staff never leaves you feeling ignored. I’ve been to other dealerships and they just don’t compare More

"Problem not solve, Simple oil service took all day" This last car service visit was not the best experience. The outcome of the appointment to inspect a noise coming from the front of the car when turni This last car service visit was not the best experience. The outcome of the appointment to inspect a noise coming from the front of the car when turning the steering wheel left or right did not even got inspected. I scheduled the appointment @ 9:30 am and by 5:00pm the only thing they had completed was the oil change. Also, I requested a car wash and did not got it. After all that they told me I needed to leave the car overnight so that they could continue inspecting the problem with the noise but I just went to pick up my car because i couldn't leave it overnight. More

Oil Change Ford of Upland takes care of all my cars and the service is Great ! Keep up the great work Steve Martinez! Strongly recommend Ford of Upland . Ford of Upland takes care of all my cars and the service is Great ! Keep up the great work Steve Martinez! Strongly recommend Ford of Upland . More

Oil Change Ford of Upland did not pressure any upsells. The service was done quickly and the service tech was eager to please. They got me in and out by the end Ford of Upland did not pressure any upsells. The service was done quickly and the service tech was eager to please. They got me in and out by the end of the day without an appointment. More

Quick Change Review I was referred over by a friend and the staff did not disappoint. Bill and Jesus were helpful , welcoming and the price was right. Initially I spoke w I was referred over by a friend and the staff did not disappoint. Bill and Jesus were helpful , welcoming and the price was right. Initially I spoke with Bill who was able to get my car in the same day and then worked with Jesus getting my bill and repairs figured out. Both gentlemen were wonderful and I will be bringing my truck back for my breaks and minor repairs. It is the people you have working for you who make that location special. Sincerely, A happy customer. More

Completely satisfied with service First time at Ford of Upland. I was surprised by the timing, did not spend a lot of time waiting like in my previous experiences at other Ford dealers First time at Ford of Upland. I was surprised by the timing, did not spend a lot of time waiting like in my previous experiences at other Ford dealerships. Staff was courteous and professional. More