Ford of Upland - Service Center

Service department Wonderful people who are very happy to serve. They also made sure if I wanted a ride home and asked if I wanted anything to drink. Wonderful people who are very happy to serve. They also made sure if I wanted a ride home and asked if I wanted anything to drink. More

Awesome Service After receiving horrible service at sunrise Ford in Fontana I decided to give Ford of Upland a call I spoke with Kim , she was great over the phone p After receiving horrible service at sunrise Ford in Fontana I decided to give Ford of Upland a call I spoke with Kim , she was great over the phone put my mind at ease and booked me a service appointment to have my sunroof checked out . When I got there at 730am I was greeted good morning by several worker all with smiles . I was directed where to wait and that someone would be with me shortly . And sure enough less than 10 min wait and Hugo called my name and greeted me good morning . He Took my information I gave him my paper work . He gave me a estimated time based on what might need to be done with my car . I was also given a ride home and that man was very nice as well . Through the next couple of days Hugo stayed in contact with me and gave me updates about the progress of my car . Was even ready to have a loaner car for me if I needed it I got my car back the day he said I would . Thank you to everyone there . Keep up the great work . I will definitely be back to Ford if Upland !! More

Great customer service! I had a recall on my car and the service department got me in and out quickly. My service advisor was Steve he communicated well. I will take my car I had a recall on my car and the service department got me in and out quickly. My service advisor was Steve he communicated well. I will take my car back there. More

Excellent service Personal very nice and professional, they respect the appointment time and the service was complete on time and was an excellent work Glad to be part Personal very nice and professional, they respect the appointment time and the service was complete on time and was an excellent work Glad to be part of the Ford family More

Great customer service! Kim always kept us apprised with the unusual circumstances with our F-250 truck. We had third party issues with the truck and she helped us work it ou Kim always kept us apprised with the unusual circumstances with our F-250 truck. We had third party issues with the truck and she helped us work it out. More

Love Service Dept As always excellent customer service from Kim.As always excellent customer service from Kim I was Always kept informed of the progress of my truck As always excellent customer service from Kim.As always excellent customer service from Kim I was Always kept informed of the progress of my truck More

It was a nice experience. Mina in Fleet leasing was help me with a new car benefit aftter speakinkg to my attorney this morning I need to wait a few more months to get money fr Mina in Fleet leasing was help me with a new car benefit aftter speakinkg to my attorney this morning I need to wait a few more months to get money from work comp More

Ricardo was. Very friendly and helpful. Stopped in for an oil change with out an appointment but was in a hurry. I was able to get in and out with in an hour Stopped in for an oil change with out an appointment but was in a hurry. I was able to get in and out with in an hour More

Ford Focus repair I would definitely recommend this dealership for your maintenance or for repairs. Iv been to the surrounding areas such as sunrise Ford in Fontana and I would definitely recommend this dealership for your maintenance or for repairs. Iv been to the surrounding areas such as sunrise Ford in Fontana and I would definitely say these guys definitely out do them by a long shot. I give them 5/5 star rating thanks you for the great service! More

Great service, great dealership! As always a great experience at Ford of Upland. Kim Hawkins is a great service advisor and always makes the process enjoyable and painless. Always gre As always a great experience at Ford of Upland. Kim Hawkins is a great service advisor and always makes the process enjoyable and painless. Always great work done there and I have all the confidence in the world in this service department. Thanks again. More