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Ford of Upland

Upland, CA

4.6
1,108 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,108 reviews

March 29, 2019

Everyone is awesome The people is Service is awesome. Eric H Mark and Kim are great. John Engelhardt is a real stand up Operator. Destiny and Olivia on the phones are sec More

by KJSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill H , Mark Pavey, Eric Heronime, Steve Martinez, Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

On behalf of all of us at Ford of Upland, I would like to thank you for your awesome review about our Service Team. We are very happy you enjoyed your experience. We will be sharing your feedback with our team. We look forward to working with you again in the future. Respectively, Deborah Lara, Customer Relations

March 29, 2019

Only Kim! Kim is awesome. The only service rep I’ll see when I go there. She’s always taken care of me like family. The best in her field! More

by ALLTHATCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

Thank you for taking the time to share your comments about Kim she is a valuable team member that goes above and beyond to meet our clients needs. We appreciate you sharing.

March 29, 2019

Intake Manifold Service Everyone did an excellent job and service was completed in a timely manner. My service was covered under my warranty so no out of pocket expenses. More

by LOUIEGARCIAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
Apr 10, 2019 -

Ford of Upland responded

Thank you for sharing that awesome news . It is always rewarding when we see that you are very pleased with our service. Sincerely, Deborah Lara Customer Relations

March 29, 2019

Very good service Quality of work was very good and well done. I’m satisfied how fast they got the work done. Hopefully it will solve the problem. More

by MIGUELBONILLA999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
Apr 10, 2019 -

Ford of Upland responded

On behalf of our Service team , we thank you for allowing us to earn your business. We appreciate you sharing and look forward to being of service in the future. Sincerely, Deborah Lara Customer Relations

March 29, 2019

I love this place I love coming here. I always get my service here, they treat me right and they always do it pretty fast if not they have a shuttle that can take you h More

by SALECONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez, Kim Hawkins
Apr 10, 2019 -

Ford of Upland responded

Wow , what an awesome review. We appreciate your loyalty and kind words. Thanks for being a part of our growing Ford Of Upland Family. Thank-you, Deborah Lara Customer Relations

March 29, 2019

OIL CHANGE Brought my truck in for a last minute oil change prior to an unexpected out-of-town travel. They got me in and out in less than an hour. More

by skidorama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pavey, Eric Heronime
Apr 10, 2019 -

Ford of Upland responded

Our team here at Ford of Upland realize how important and valuable time is, so happy we were able to accommodate you at your time of need. Thank you for the opportunity. Safe Travels Sincerely. Deborah Lara

March 29, 2019

Great ownership of job Christian Burke and Mike Hindelang - these 2 gentelmen are what every dealership should expect of it's employees. From outstanding communication, to s More

by JIBARRA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Burke, Mike Hindelang
March 29, 2019

Excellent customer service skills In a timely matter Took exactly how long they told me it would Price was good as well And car was ready to go when I More

by HARLEYDUECE05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Perez
Apr 10, 2019 -

Ford of Upland responded

Thank you for taking the time to share your experience, we look forward to being of service in the future. Sincerely, Deborah Lara Customer Relations

March 29, 2019

Kamal is Fantastic!!! When I got to the dealer, Kamal was very friendly and had great conversation. He listened to what I wanted and did not push anything except that. Kama More

by Taesaidso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal Nahhas
Apr 10, 2019 -

Ford of Upland responded

Hearing that you had a "pain free shopping experience" is the best thing we can hope for. Thank you for choosing Ford of Upland and we look forward to serving you for many years to come. Sincerely, Deborah Lara Customer Relations

March 28, 2019

Nice but unhelpful Rep was nice but my car was not repaired properly. Ford wants me to wait till my car falls apart or I injure someone before they are willing to fix a More

by KGROTEWOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
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