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Ford of Upland
Upland, CA
1,108 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,108 reviews
April 06, 2019
2019 Ford Fiesta I had a great experience here at ford upland, shopping for a car has never been easier. Our sales rep was Ahmed Rajput his customer service was excep I had a great experience here at ford upland, shopping for a car has never been easier. Our sales rep was Ahmed Rajput his customer service was exceptional, he made the experience fun and easy, he was also very understanding with our particular situation and was able to get us into a car. Oh he was also very PATIENT he took his time and showed us different cars and took us on test drives. More
by Lillith the queen of the underworld
Employees Worked With
Zee Rabadi, Moe Rajput
April 06, 2019
Great experience Everyone was super nice! The salesman, kamal, was not pushy but was there for us to answer all questions! He made the experience great he was super ha Everyone was super nice! The salesman, kamal, was not pushy but was there for us to answer all questions! He made the experience great he was super happy for us which made us even more happy to purchase a new car from him. Everyone made the experience easy and very one was helpful! More
by Aareynolds22
Employees Worked With
Kamal Nahhas
April 06, 2019
Alex & Genevieve Totally Rock!!! (Ford of Upland) Once again, the simplest, most pleasant sales experience ever! This is my second vehicle purchase from Alex at Ford of Upland, and he is the reason w Once again, the simplest, most pleasant sales experience ever! This is my second vehicle purchase from Alex at Ford of Upland, and he is the reason why I keep coming back. The staff at this family-owned dealership is completely warm, professional, and knowledgeable. If you’re looking for any model of Ford, look no further; Ford of Upland is where you want to be. Ask for Alex! More
by MrSlik
April 04, 2019
2018 Mustang I bought a 2018 Mustang. Came out of finance and apparently the battery was dead. The next day I was told that a fuse blew out. The car had about 40 m I bought a 2018 Mustang. Came out of finance and apparently the battery was dead. The next day I was told that a fuse blew out. The car had about 40 miles on it when I bought. I went to pick it up the next day and it then had over 70 miles on it. I got the run around all day trying to figure out what was going on with a new car and I was not ever given a clear answer. More
by REGINAKRECHMERY
Verified CustomerApril 04, 2019
I’ve never had a better experience. Thank you to Jeff and team for an incredible car buying experience. I couldn’t be happier. Jeff’s knowledge of the car and his advice were second to Thank you to Jeff and team for an incredible car buying experience. I couldn’t be happier. Jeff’s knowledge of the car and his advice were second to none. I really felt my car buying experience was their top priority. I highly recommend Ford of Upland...and be sure to ask for Jeff!! More
by Scottwmann
Employees Worked With
Jeff Lewis
April 04, 2019
Kim is fabulous! I have had connection with Kim as my Service Person for several years, now. I generally talk to her prior to coming in, to find out what will be done I have had connection with Kim as my Service Person for several years, now. I generally talk to her prior to coming in, to find out what will be done, so I can plan my day. Generally, we agree on a time, and I show up (that's important to everyone). It was a Very Busy Tuesday, but the estimated time was expanded by only a few minutes (I was marked as a "Waiter". … Sometimes, when the service is just an oil change, other things are checked. If there is something I don't want done (for instance a tire rotation in this case, because my tire rotation comes with my purchase which wasn't at Ford), it is carefully placed on the order, and the request is honored. One time, I asked about a wash, and now, it is shown on the order to begin with (nice, this time, because I needed to change my tags - didn't have to do the wash myself). … Earlier in the year, my battery died (on a Saturday), and I was able to have the Auto Club jimmy the connections to start it so I could get to the Sevice Center. Kin not on duty on a Saturday, but the person who served me agreed with me that diagnostics would be a waste, and I simply purchased the battery, and was out in an hour. Nice job Upland Ford! More
by Traditionalist
Employees Worked With
Hord to know the guys who take the intitial order on the service line, but they are always efficient and happy.,, Kim Hawkins
April 04, 2019
Gets the job done I was there to get my car serviced for the Air Bag recall. Signing in my car was easy. I felt welcome. On the phone with customer service I was told I was there to get my car serviced for the Air Bag recall. Signing in my car was easy. I felt welcome. On the phone with customer service I was told the recall covers a one day rental, but when I asked for it - I was told I would get shuttled instead. My preference was the one day rental. I appreciate the general inspection they provided and that they did it at no cost to me. However, my center console on my dashboard was broken somewhere in the process. One hinge is not in its place or broken and it does not pop open like it used to. It was not in the condition as it was when I dropped it off. I hope future service is more gentle/aware so future cars don't leave with broken features. More
by psrs
Employees Worked With
Robert Perez
April 03, 2019
My GGRREAT Purchase!! The folks at Ford of Upland made my purchase so easy, as well as, enjoyable!!! Thank you Hakim!!! Keep up the great work ethic!! These people really The folks at Ford of Upland made my purchase so easy, as well as, enjoyable!!! Thank you Hakim!!! Keep up the great work ethic!! These people really make “buying a car”, so enjoyable. I recommend everyone to come by and check the wide selection of new and used vehicles!!! More
by Damiensecurity
Employees Worked With
Vince Van Hook, Hakim Rahim, Moe Rajput, Mina Mikhail
April 03, 2019
Awesome I haven't been let down at all in regards to the Service given at Ford of Upland. Kim is always ready to help with questions that I may have. She go I haven't been let down at all in regards to the Service given at Ford of Upland. Kim is always ready to help with questions that I may have. She goes above and beyond to help me out. More
by PSHIBLER
Employees Worked With
Kim Hawkins
April 03, 2019
Amazing Car Buying Experience Thank you to the wonderful staff for getting us an amazing deal on our new truck! Thank you! Thank you! Hakim was an awesome salesman! Thank you to the wonderful staff for getting us an amazing deal on our new truck! Thank you! Thank you! Hakim was an awesome salesman! More
by arroyogalvan
Employees Worked With
Hakim Rahim
