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Ford of Upland
Upland, CA
1,162 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,162 reviews
May 15, 2019
great experience love the dealer Eric was great he help me with the car very friendly and he took the time to explain to me about the service and the recommendations w love the dealer Eric was great he help me with the car very friendly and he took the time to explain to me about the service and the recommendations what it needed without trying to sell me on service would recommend him to service your car . More
by nahhas6
Verified CustomerEmployees Worked With
Eric Heronime
May 15, 2019
Satisfied Customer on 1st Visit This was my first time getting my car serviced at another Ford facility. From start to finish, the customer service was superb! Kim Hawkins was very This was my first time getting my car serviced at another Ford facility. From start to finish, the customer service was superb! Kim Hawkins was very friendly, knowledgeable and explained everything I needed to know to get my car in top condition. I may not use them for everything little thing, but because of Kim, I will be back. More
by DJEFFEXLA
Employees Worked With
Kim Hawkins
May 15, 2019
Awesome service Alex and tommy were very nice and got the car that we wanted even when it was not in the lot. They paid attention to our needs and we definitely come Alex and tommy were very nice and got the car that we wanted even when it was not in the lot. They paid attention to our needs and we definitely come back after our lease is up More
by Lajxkali
May 14, 2019
It was good service but.. It was great service my car is running great and is having not trouble but I took my car in with a quarter tank of gas and when I got it I was empty w It was great service my car is running great and is having not trouble but I took my car in with a quarter tank of gas and when I got it I was empty with only 10 miles on it I would of wish ford could of filled my gas tank up for going through the incident of having to take my car in when I’ve only had it for about 3 months More
by Vinny830
Employees Worked With
Eric Heronime
May 14, 2019
Excellent service Steve was on top of it with my paperwork and the car was done within 2.5 hours after I left! I always seem to have the best service here and have had Steve was on top of it with my paperwork and the car was done within 2.5 hours after I left! I always seem to have the best service here and have had Steve help me countless times. Great service! More
by Mmcg
Employees Worked With
Steve Martinez
May 13, 2019
Wonderful Car Buying Experience Buying my new car at Upland Ford was a wonderful experience. The employees who helped me with my vehicle were very friendly and knowledgeable. I went Buying my new car at Upland Ford was a wonderful experience. The employees who helped me with my vehicle were very friendly and knowledgeable. I went in for a used vehicle and ended up with a great deal on a new vehicle. The manager himself (George) came out and offered me a better deal with the new vehicle I purchased versus the used vehicle (which was a beautiful car) that I almost purchased. All the folks that helped me from selecting the car to financing it went above and beyond my expectations. This is the second time within the past 7 months we have come here and bought a vehicle. Both times we left completely satisfied and impressed with the customer service we received. I will recommend anyone who needs a vehicle to go see the folks at Upland Ford. You will be treated like royalty! And I love my new car! More
by Carmen B
Employees Worked With
Jose Rodriguez, Roberto Diaz, George Yousef, Hakim Rahim, Archie Urquhart
May 13, 2019
Never disappoints Always happy with my service department visits as they always meet my expectations. I’m greeted as soon as I drive up, the process begins immediately Always happy with my service department visits as they always meet my expectations. I’m greeted as soon as I drive up, the process begins immediately I’m in an out no problem. More
by Luis R.
Employees Worked With
Kim Hawkins
May 13, 2019
Service Could not have been given better service! I was from out of town in Hugo accommodated got me and got the car looked at in a very expedited manner I re Could not have been given better service! I was from out of town in Hugo accommodated got me and got the car looked at in a very expedited manner I really appreciated his help More
by BUZARD2C
Employees Worked With
Hugo
May 13, 2019
Quick Lane Rancho Cucamonga Rocks I was welcomed by the Service Manager "Bill" where he took care of both my Ford Escape and Ford Expedition. Bill was awesome and I will definitely bri I was welcomed by the Service Manager "Bill" where he took care of both my Ford Escape and Ford Expedition. Bill was awesome and I will definitely bring my cars back for service. More
by omarpizana
Employees Worked With
Bill
May 12, 2019
Go see Kim Hawkins!!! If your looking for a service advice who is going to do exactly that....... it’s Kim Hawkins! I have coming to this service department for a little ov If your looking for a service advice who is going to do exactly that....... it’s Kim Hawkins! I have coming to this service department for a little over 2 years now...... and I will ONLY continue to return to this dealership as long as she is there. Kim is honest, helpful and knowledgeable about her products and services. I travel for work and have had to visit several dealerships and no one person has EVER taken care of me or my vehicles like Kim has. Honestly, I can’t thank her enough for all her help....... I hope her management team is taking care of her the way she has taken care of me and I’m sure all of her customers. She is an asset and gem of an employee. Consider yourself very lucky Ford if upland. THANK YOU AGAIN KIM!!!!!! Your Loyal Customer, Adreanne Perez More
by APEREZ1207
Employees Worked With
Kim Hawkins
