Ford of Upland

Great service I took the car in for an oil service and they identified a few other issues on the car that were very important. One major work was still covered unde I took the car in for an oil service and they identified a few other issues on the car that were very important. One major work was still covered under warranty. They estimated two days to complete the job but it was done in one day. I was impressed and they kept me informed. The service advisor was Kim. It hasn't always been like this, but this time i will have to say i was very impressed. More

check engine light They fixed my problem. Transmission pump wasn't working correctly. Took three days, they had to order parts. My service warranty covered a Hertz re They fixed my problem. Transmission pump wasn't working correctly. Took three days, they had to order parts. My service warranty covered a Hertz rental. I was glad to get back in my plug-in hybrid. I'm not liking this review process. Taking too much time. They want me to create a login. More

Struggling MOM I had another car that jyst wouldn't work anymore. I called around alot of different places and people were rude and inconsiderate. I called Ford of U I had another car that jyst wouldn't work anymore. I called around alot of different places and people were rude and inconsiderate. I called Ford of Upland sole with Debbie who was so sweet. Drove there in my cat and left with a new car. Thank you Jeff and Alex and Robert for working so hard and helping me so much. You 4 are truly angels in my eyes More

Flex service I was completely satisfied with the services that Upland Ford performed on my 2009 Flex. The only minor issue was that the car wasn’t washed as reque I was completely satisfied with the services that Upland Ford performed on my 2009 Flex. The only minor issue was that the car wasn’t washed as requested. More

Worst service and management service ever Mark pervy is the worst, I went in for a reg oil change when the tech messed up and spilled oil on my motor for the second time and did not clean it u Mark pervy is the worst, I went in for a reg oil change when the tech messed up and spilled oil on my motor for the second time and did not clean it up, called a day after to have motor steam cleaned witch Kim helped me. After they steamed cleaned my motor, my fan was kicking in on high, brought back Monday morning and asked to only deal with a manager who is mark, I asked what time he would be in, he told me it was a hit or miss because he was moving cars at the storage, also tells me the oil spilled oil was only a tea spoon of oil, after they looked at the truck he ask did you switch out a relay switch ? No sir you guys have been the only ones who have been under my hood, at witch time he asked are you sure ?????? Yes I am sir I said...... when trying to vent with my frustrations and how I wasted four hours of my time he lookes at me and says well I fixed your fan now we are even!!!! I then asked xxx even ??? At witch time mark told me never to bring my truck back and if I did he would press charges for trespassing..... for ford of upland to mess up and not take responsibility for there mistakes, is very unprofessional and the service manager mark shouldn’t deal with any customers, he gets paid to defuse issues such as this one.... More

Always enjoy my experiences with this dealership I have dealt with other dealerships in purchasing vehicles, but Ford of Upland has always been my favorite. In sales and service they have always bee I have dealt with other dealerships in purchasing vehicles, but Ford of Upland has always been my favorite. In sales and service they have always been friendly and helpful. More

Great Experience Service advisors and staff are always very helpful and honest. Mechanics do quality work. I would highly recommend Ford owners bring their cars here f Service advisors and staff are always very helpful and honest. Mechanics do quality work. I would highly recommend Ford owners bring their cars here for service. More

Amazing Excelente super fast ,, very professional ,,,,,,,,, great prices great indication of services,, great location super close to my home ....,,......... Excelente super fast ,, very professional ,,,,,,,,, great prices great indication of services,, great location super close to my home ....,,.......................:::::::: All guys and ladies excellent costumers services More

tonneau and bed liner After we bought our new 2019 F 150 at Ford of Upland the service dept installed a tonneau cover and bed liner. Did a great job and people very accommo After we bought our new 2019 F 150 at Ford of Upland the service dept installed a tonneau cover and bed liner. Did a great job and people very accommodating even shuttling us to a restaurant to have lunch and picking us up when job was completed. Rating is on a scale 1 to 10 A 10. 😀👍 More

Great deal Great dealer and service thanks upland for this deal it’s tye best I wasn’t expecting this kind of a deal . Once again thanks Great dealer and service thanks upland for this deal it’s tye best I wasn’t expecting this kind of a deal . Once again thanks More