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Ford of Upland
Upland, CA
1,162 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,162 reviews
June 03, 2019
Excellent service! The service was quick and everything seemed to be done well. My only critique is that the car wash that was done wasn't the greatest. The service was quick and everything seemed to be done well. My only critique is that the car wash that was done wasn't the greatest. More
by MARTHACOWANPAINTINGS
Verified CustomerEmployees Worked With
Kim Hawkins
June 03, 2019
First oil change It was fast and friendly . I would recommend this place. Even without an appointment I was out in under 2 hours. Steve was great. Thanks! It was fast and friendly . I would recommend this place. Even without an appointment I was out in under 2 hours. Steve was great. Thanks! More
by rlhoyt3
Employees Worked With
Steve Martinez
June 03, 2019
Great Service Great service from Upland Ford! Quickly provided me with a lift home and even offered to pick me back up when my car was done. The service advisor ex Great service from Upland Ford! Quickly provided me with a lift home and even offered to pick me back up when my car was done. The service advisor explained the work that needed to be done and contacted me as promised. Would highly recommend. I’m fact, both the Glendora and Duarte centers are closer to me, but service here is why I switched! More
by HMM2019
Employees Worked With
Hugo Galvez
May 31, 2019
Great service! Eric Heronime always takes care of me. Never had any issues with service. Take your car here you wont regret it. Will always bring cars here for servi Eric Heronime always takes care of me. Never had any issues with service. Take your car here you wont regret it. Will always bring cars here for service. More
by JORDAN.VEIRS
Employees Worked With
Eric Heronime
May 30, 2019
F250 Service 3rd visit in 4 weeks for different sensor issues. I received prompt attention. There was excellent communication that kept me in the loop and I was ab 3rd visit in 4 weeks for different sensor issues. I received prompt attention. There was excellent communication that kept me in the loop and I was able to get repairs and out quickly!!! More
by fishbyfly
Employees Worked With
Eric Heronime
May 30, 2019
2 escPe Grest service from Moe and Recardo Ford of upland help us do much to.mskenit easy with 2 kids it was so fun for all of us Thanks upland ford . Grest service from Moe and Recardo Ford of upland help us do much to.mskenit easy with 2 kids it was so fun for all of us Thanks upland ford . More
by Cris90
Employees Worked With
Moe Rajput
May 29, 2019
Liars Through and Through Dealt with Steve Martinez and “manager” Mark Pavey. My husband took our 2017 Ford Fiesta in for oil change on Saturday May 25, 2019. Steve Martinez wa Dealt with Steve Martinez and “manager” Mark Pavey. My husband took our 2017 Ford Fiesta in for oil change on Saturday May 25, 2019. Steve Martinez was the servicer at the time. He told my husband that the car needed an air filter and the cost would be over $75 for a $39.99 oil change. After my husband was dropped off while the car was being serviced. There were also some other services amounting to several hundred dollars that my husband felt Steve was trying to push on him. He was not happy with this treatment. Being a non confrontational person he didn’t want to say anything. I don’t have that problem so I called Steve to discuss. Right in the middle of the conversation Steve interrupted and said his service guy had just told him that our right back tire had a nail in it close to the side wall. He wanted to fix it or replace tire. I said no that we would take to America’s Tire. My husband took the car to America’s Tire Tuesday May 28, 2019 two days after the holiday. The service guy at America’s Tire said there were no nails in any of the tires. So Steve Martinez lied to me. If I had believed him (as he was hoping I would) we would have been out $100 for an unneeded tire! Ford of Upland service department sucks. It has poor service reps and they are backed up by their manager. The only shining light is Kim Hawkins in that whole department. We will never take the Fiesta there for any services again. More
by LINDAJOMCRAE
Employees Worked With
Mark Pavey, Steve Martinez, Kim Hawkins
May 28, 2019
Always great service and friendly We have been customers that have bought cars and always had our cars serviced at Ford of Upland, for over 25 years. They have always been friendly, c We have been customers that have bought cars and always had our cars serviced at Ford of Upland, for over 25 years. They have always been friendly, courteous, fair and timely. We just leased a new car. First time to ever lease. Received great service by Brandon and Zee. Many others helped expedite the purchase. Very happy with Ford of Upland. Totally recommend all their departments. Thank you Ford of Upland! More
by Sunshine
Employees Worked With
Brandon Mantong, Zee Rabadi
May 28, 2019
Best experience ever A very helpful experience, a informative meeting, a positive process and friendly place to be at. A large selection of trucks to look over. I would go A very helpful experience, a informative meeting, a positive process and friendly place to be at. A large selection of trucks to look over. I would go back in the future to buy again. More
by My truck
Employees Worked With
Hakim Rahim, Archie Urquhart
May 28, 2019
Went above and beyond!!! My sync system had started to malfunction just before my mile warranty lapsed. Not paying attention, we didn't take the vehicle in for service until i My sync system had started to malfunction just before my mile warranty lapsed. Not paying attention, we didn't take the vehicle in for service until if was 1700 miles over. The service manager (Eric) and his team make a customer good will request and were able to get my system replaced under warranty. HONESTLY WAS THE DETERMINING FACTOR TO WHETHER WE WOULD EVER BUY A FORD AGAIN, AS WE LOVE EVERYTHING ABOUT THE EXPLORER, WITH THE ONLY ISSUE BEING THE SYNC, WHICH THEY FIXED. More
by EDC
Employees Worked With
Eric Heronime, Steve Martinez
