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Ford of Upland

Upland, CA

4.7
1,162 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,162 reviews

June 21, 2019

Decent repair work but bad service advisor When a service advisor is doing multiple jobs, customers will be affected by longer waiting times after repairs are completed. If you are waiting for More

by GERRYGONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Heronime
Jul 02, 2019 -

Ford of Upland responded

On behalf of Ford Of Upland, I would like to apologize for your frustrating experience with our service dept. The situation you described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we would like to regain your trust. Thank you for alerting us to this issue.

June 20, 2019

Very happy customer Great dealership- we bought our car here. Take my car here for regular services. Today we were in for back up camera. Our car is 8 years old so it was More

by CATPURRNTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John the driver, Kim Hawkins
June 20, 2019

Appreciative Customer Service Advisor Kim Hawkins spent some time to help me research the best tire prices for my F250 truck. She was very helpful and friendly. More

by STACYFRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 19, 2019

Great people and great deal Took the time to help me out with the truck I really wanted and gave me the deal I wanted best ford dealer I been to. Will be coming back for my next More

by Msierra!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sales
June 17, 2019

Service dept provided excellent customer service The service department proveded excellent customer service. They wre very acc ommodating while was being serviced.under warranty.. Service was quick a More

by YOLYBO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 15, 2019

Purchase if my net Bullitt Ford if Upland Calif. was a great experience! I bought a 2019 Bullitt Edition from anniversary of the movie I wanted the the car in the showroom More

by raulbarbosa7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Khawaja
June 15, 2019

2019 Ford ranger I was in the market for a new truck went to service my truck and I was greeted by Moe from the very start he was very polite and helpful Zee and Moe g More

by Range2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Rabadi, Moe Rajput
June 14, 2019

As always an awsome experience. I have always have had good experiences at upland Ford. Everyone their is always willing to help you. Kim always does a great job. I am electronic cha More

by MIKEANDLANA.MURRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 13, 2019

my truck goes no where else Service was the same as usual, Awesome that’s why my truck goes nowhere else. No hassles no pressure to do anything but what I came in for, just good More

by JAQUEZHANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hakim Rahim, Steve Martinez, Ricardo Hernandez
June 13, 2019

Great overall result albeit a little slow as they were busy Service was great and polite. They were a bit late and slow as I had a 3:30 appt but was not really assisted until 4 and then the service they said w More

by dihardgamr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
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