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Ford of Upland

Upland, CA

4.7
1,162 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,162 reviews

June 28, 2019

Great Service. Quick and Easy! Ford of Upland is the go to dealership for our company. They take care of our vehicles quickly and make sure that our field technicians are always rea More

by SERVICE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Leland, Archie Urquhart, Eric Heronime
June 27, 2019

2019 F-350 This was the first time we bought a car new and the experience was good. The low internet advertised price was honored and they found a great loan rat More

by scott.treadway
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jacob maxey
June 27, 2019

Service was ok I asked to have all my brakes changed and only the rear ones were replaced. It was not explained in detail that the charge was per axle. I also asked More

by JNUNEZ0707
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Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 25, 2019

Oil Change Everyone was super nice and helpful. Ford of Upland employees have great customer service. I went in for an oil change it was super quick less than 30 More

by SELENANUNEZ5621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Heronime
June 25, 2019

5⭐ for Ford of Upland Steven Martinez at Ford of Upland helped me out. Originally I received a call from the service department and made an appointment for the service spec More

by Julie-
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
June 24, 2019

Completely satisfied. Ford of Upland's service department is awesome. I didn't have to wait for service (they took care of me right away), and they offer a shuttle that ta More

by jgive001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pavey, Eric Heronime, Steve Martinez, Kim Hawkins
June 24, 2019

Great Customer Service Kim is so wonderful. I love that I can drop off my car and she will take care of getting my car serviced. She always provides me great customer servi More

by PATRICIA.MURILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 24, 2019

Awesome Always takes good care of me. Always takes care of my other family members. We will always be a Ford family always through and through. More

by MBLUECREW8
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
June 22, 2019

My lease buy our I’m so happy with buying my lease out from ford of upland Basem Yousef help me a lot it was so easy and less headway . Good job Ford of Upland More

by Ford of Upland@0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bassem Youssef
June 21, 2019

Not great, but willing to negotiating Not a bad service, willing to negotiate but felt a little too salesy. Seemed to have a decent desire to work with me on the car, made it more difficul More

by Snowrider8854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Rabadi, Moe Rajput
Jul 02, 2019 -

Ford of Upland responded

Thank you for your candid feedback on your experience with my staff here at Ford Of Upland. I sincerely apologize if you felt the negotiation was a little too salesy. I realize that we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review the experience with them, and see how we can prevent this from happening in the future. Congratulations on your purchase and thank you for the opportunity to work with you. Respectfully, Deborah Lara Customer Relations

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