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Ford of Upland
Upland, CA
1,164 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,164 reviews
July 04, 2019
such great service They fixed the glitch in my BLIS system with no additional charges, and my car is running like new. I will definitely be back soon. They fixed the glitch in my BLIS system with no additional charges, and my car is running like new. I will definitely be back soon. More
by SHERRIANDLAURA
Verified CustomerEmployees Worked With
Kim Hawkins
July 03, 2019
Service at Ford of Upland I received prompt attention when I drove up by very courteous people. My discount coupon was honored. I was driven home by a very clean-cute friendl I received prompt attention when I drove up by very courteous people. My discount coupon was honored. I was driven home by a very clean-cute friendly young man. Service was done in a timely manner. More
by ICROI
Employees Worked With
Steve Martinez
July 03, 2019
Oil Change Steve was very friendly and very helpful. I am very satisfied with everything. I will definitely return to Ford of Upland for all of my service needs. Steve was very friendly and very helpful. I am very satisfied with everything. I will definitely return to Ford of Upland for all of my service needs. Thank you Steve! More
by PGGYSLS
Employees Worked With
Steve Martinez
June 30, 2019
My new sport Great customer service. Everyone is very helpful and kind. It took short time to buy the car less than 45 min out finances Basem Yousef Is very good Great customer service. Everyone is very helpful and kind. It took short time to buy the car less than 45 min out finances Basem Yousef Is very good and very knowledgeable once agin I’m happy with my new explore for my wife . More
by Ford of upland 2121
Employees Worked With
Basem, Bassem Youssef
June 29, 2019
Professionalism Ricardo and his manager were awesome. Made car buying simple and both were straight forward and honest. They have definitely earned my business and lo Ricardo and his manager were awesome. Made car buying simple and both were straight forward and honest. They have definitely earned my business and loyalty. More
by rubennunez1
Employees Worked With
Zee Rabadi, Ricardo Hernandez
June 29, 2019
Lack luster Notifications about how the work was going were almost none existent until the last minute, then I had to scramble for a car for work the next day.I h Notifications about how the work was going were almost none existent until the last minute, then I had to scramble for a car for work the next day.I had asked them to look at something hanging from underneath my car. They made no mention of it, then upon pick up it was reported on the invoice that I needed a new engine cover beneath the car, but no one called me about that, I would have had that fixed at the time. We will just say that this was a lack luster visit, and I will probably not bring my car back to Upland Ford More
by B
Employees Worked With
Steve Martinez
June 28, 2019
Timely, Cost-effective, & efficient Bill was great and the service was done quickly. The price was very fair as well. They didn't stray from the advertised price and didn't call me to te Bill was great and the service was done quickly. The price was very fair as well. They didn't stray from the advertised price and didn't call me to tell me I needed a bunch of other stuff. The place was clean and everyone was professional. More
by scubastack
Employees Worked With
Bill
June 28, 2019
Absolutely The whole process was completed with ease. I would definitely recommend this dealership. We absolutely love our new 2016 Honda. Very happy with ou The whole process was completed with ease. I would definitely recommend this dealership. We absolutely love our new 2016 Honda. Very happy with our purchase More
by bendavidd_24
Employees Worked With
Benny Delarosa
June 28, 2019
Quick Lane I had excellent service from Ford Satellite service, called Quick Lane. I love the fact that I and my car gets personal attention every time I go. It' I had excellent service from Ford Satellite service, called Quick Lane. I love the fact that I and my car gets personal attention every time I go. It's quite and quick. Thanks so much. More
by HOMEOFFICE732
Employees Worked With
Bill
June 28, 2019
Loyal & satisfied customer My brakes were acting funny & it was the end of the work day. I needed a safe car to drive first thing in the morning! I called Steve Martinez at Ford My brakes were acting funny & it was the end of the work day. I needed a safe car to drive first thing in the morning! I called Steve Martinez at Ford of Upland and he hooked me up. They were just about to close, but he reserved a rental car for me for the morning anyway. My car was fixed in less than a day! Awesome customer service. Thanks, Steve!! More
by MARIGAMANS
Employees Worked With
Steve Martinez
