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Ford of Upland
Upland, CA
1,108 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,108 reviews
May 30, 2019
F250 Service 3rd visit in 4 weeks for different sensor issues. I received prompt attention. There was excellent communication that kept me in the loop and I was ab 3rd visit in 4 weeks for different sensor issues. I received prompt attention. There was excellent communication that kept me in the loop and I was able to get repairs and out quickly!!! More
by fishbyfly
Verified CustomerEmployees Worked With
Eric Heronime
May 30, 2019
2 escPe Grest service from Moe and Recardo Ford of upland help us do much to.mskenit easy with 2 kids it was so fun for all of us Thanks upland ford . Grest service from Moe and Recardo Ford of upland help us do much to.mskenit easy with 2 kids it was so fun for all of us Thanks upland ford . More
by Cris90
Employees Worked With
Moe Rajput
May 29, 2019
Liars Through and Through Dealt with Steve Martinez and “manager” Mark Pavey. My husband took our 2017 Ford Fiesta in for oil change on Saturday May 25, 2019. Steve Martinez wa Dealt with Steve Martinez and “manager” Mark Pavey. My husband took our 2017 Ford Fiesta in for oil change on Saturday May 25, 2019. Steve Martinez was the servicer at the time. He told my husband that the car needed an air filter and the cost would be over $75 for a $39.99 oil change. After my husband was dropped off while the car was being serviced. There were also some other services amounting to several hundred dollars that my husband felt Steve was trying to push on him. He was not happy with this treatment. Being a non confrontational person he didn’t want to say anything. I don’t have that problem so I called Steve to discuss. Right in the middle of the conversation Steve interrupted and said his service guy had just told him that our right back tire had a nail in it close to the side wall. He wanted to fix it or replace tire. I said no that we would take to America’s Tire. My husband took the car to America’s Tire Tuesday May 28, 2019 two days after the holiday. The service guy at America’s Tire said there were no nails in any of the tires. So Steve Martinez lied to me. If I had believed him (as he was hoping I would) we would have been out $100 for an unneeded tire! Ford of Upland service department sucks. It has poor service reps and they are backed up by their manager. The only shining light is Kim Hawkins in that whole department. We will never take the Fiesta there for any services again. More
by LINDAJOMCRAE
Employees Worked With
Mark Pavey, Steve Martinez, Kim Hawkins
May 28, 2019
Always great service and friendly We have been customers that have bought cars and always had our cars serviced at Ford of Upland, for over 25 years. They have always been friendly, c We have been customers that have bought cars and always had our cars serviced at Ford of Upland, for over 25 years. They have always been friendly, courteous, fair and timely. We just leased a new car. First time to ever lease. Received great service by Brandon and Zee. Many others helped expedite the purchase. Very happy with Ford of Upland. Totally recommend all their departments. Thank you Ford of Upland! More
by Sunshine
Employees Worked With
Brandon Mantong, Zee Rabadi
May 28, 2019
Best experience ever A very helpful experience, a informative meeting, a positive process and friendly place to be at. A large selection of trucks to look over. I would go A very helpful experience, a informative meeting, a positive process and friendly place to be at. A large selection of trucks to look over. I would go back in the future to buy again. More
by My truck
Employees Worked With
Hakim Rahim, Archie Urquhart
May 28, 2019
Went above and beyond!!! My sync system had started to malfunction just before my mile warranty lapsed. Not paying attention, we didn't take the vehicle in for service until i My sync system had started to malfunction just before my mile warranty lapsed. Not paying attention, we didn't take the vehicle in for service until if was 1700 miles over. The service manager (Eric) and his team make a customer good will request and were able to get my system replaced under warranty. HONESTLY WAS THE DETERMINING FACTOR TO WHETHER WE WOULD EVER BUY A FORD AGAIN, AS WE LOVE EVERYTHING ABOUT THE EXPLORER, WITH THE ONLY ISSUE BEING THE SYNC, WHICH THEY FIXED. More
by EDC
Employees Worked With
Eric Heronime, Steve Martinez
May 27, 2019
My new truck Great set in a day I got the car that I want it was raining but it’s a great service thanks Basem Yousef from internet dep. Great set in a day I got the car that I want it was raining but it’s a great service thanks Basem Yousef from internet dep. More
by Fordofiplsnd@2122
Employees Worked With
Bassem Youssef
May 27, 2019
My service rep Steve was awesome Steel was great very friendly and knowledgeable. Work completed timely only thing is I wish that you would be asked if you would like a complimentary Steel was great very friendly and knowledgeable. Work completed timely only thing is I wish that you would be asked if you would like a complimentary car wash. I always forget to ask More
by nancyhendon54
Employees Worked With
Steve Martinez
May 25, 2019
My experience Ben was my salesperson. I couldn't have asked for a more professional individual. He made buying a car less stressful. It was a joy working with hi Ben was my salesperson. I couldn't have asked for a more professional individual. He made buying a car less stressful. It was a joy working with him. All of the managers and sales people I came in contact with were helpful and very pleasant, I would recommend Ford of Upland as a place that makes car buying a great experience More
by PBRODGERS0
Employees Worked With
Benny Delarosa was the incredible personnwho assisted me in buying my car
May 25, 2019
Great Customer Service Thanks ford of upland I got a great deal I got my desk car m It’s clean good condition thanks Basem Yousef and ford of upland Thanks ford of upland I got a great deal I got my desk car m It’s clean good condition thanks Basem Yousef and ford of upland More
by Fordofupland@01234
Employees Worked With
Bassem Youssef
