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Ford of Upland

Upland, CA

4.7
1,164 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That ...
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,164 reviews

July 04, 2019

such great service They fixed the glitch in my BLIS system with no additional charges, and my car is running like new. I will definitely be back soon. More

by SHERRIANDLAURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
July 03, 2019

Service at Ford of Upland I received prompt attention when I drove up by very courteous people. My discount coupon was honored. I was driven home by a very clean-cute friendl More

by ICROI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
July 03, 2019

Oil Change Steve was very friendly and very helpful. I am very satisfied with everything. I will definitely return to Ford of Upland for all of my service needs. More

by PGGYSLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
June 30, 2019

My new sport Great customer service. Everyone is very helpful and kind. It took short time to buy the car less than 45 min out finances Basem Yousef Is very good More

by Ford of upland 2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basem, Bassem Youssef
June 29, 2019

Professionalism Ricardo and his manager were awesome. Made car buying simple and both were straight forward and honest. They have definitely earned my business and lo More

by rubennunez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Rabadi, Ricardo Hernandez
June 29, 2019

Lack luster Notifications about how the work was going were almost none existent until the last minute, then I had to scramble for a car for work the next day.I h More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Martinez
Jul 02, 2019 -

Ford of Upland responded

We are sorry to hear that you had a less than excellent experience in our service dept. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not a normal practice for us and we apologize that you did not receive the level of experience you expected. If you would like to discuss this further please contact us at 909 946-5555.

More
June 28, 2019

Timely, Cost-effective, & efficient Bill was great and the service was done quickly. The price was very fair as well. They didn't stray from the advertised price and didn't call me to te More

by scubastack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
June 28, 2019

Absolutely The whole process was completed with ease. I would definitely recommend this dealership. We absolutely love our new 2016 Honda. Very happy with ou More

by bendavidd_24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Delarosa
June 28, 2019

Quick Lane I had excellent service from Ford Satellite service, called Quick Lane. I love the fact that I and my car gets personal attention every time I go. It' More

by HOMEOFFICE732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
June 28, 2019

Loyal & satisfied customer My brakes were acting funny & it was the end of the work day. I needed a safe car to drive first thing in the morning! I called Steve Martinez at Ford More

by MARIGAMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
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