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Ford of Upland
Upland, CA
1,170 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,170 reviews
July 13, 2019
Good jpb I was seen promptly and everyone was pleasant. A computer-diagnostic took two hours and a battery swap took nearly four hours. I was expecting no mo I was seen promptly and everyone was pleasant. A computer-diagnostic took two hours and a battery swap took nearly four hours. I was expecting no more than a two hour visit. More
by SKISMITHS
Verified CustomerEmployees Worked With
Eric Heronime
July 12, 2019
2019 Ford Mustang GT star 2 Came in saturday we were greeted by Moe he did an awesome job helped me get my dream car awesome job ford of upland made it happen Came in saturday we were greeted by Moe he did an awesome job helped me get my dream car awesome job ford of upland made it happen More
by (Someone99)
Employees Worked With
Zee Rabadi, Moe Rajput
July 12, 2019
Customer for 25 years + I have been a customer many years, both for sales and service. The team is great for all items noted below. They are very knowledgeable, personable, a I have been a customer many years, both for sales and service. The team is great for all items noted below. They are very knowledgeable, personable, and a pleasure to do business with! More
by Frequent Flyer
Employees Worked With
Mark Pavey, Eric Heronime, Kim Hawkins
July 12, 2019
Disappointed I was disappointed it took three days to tell me I needed a new mirror and battery. The battery was under warranty so they had to run a time consumin I was disappointed it took three days to tell me I needed a new mirror and battery. The battery was under warranty so they had to run a time consuming test before replacement under Ford's warranty. It's Ford's policy and practice not the dealership. The electric mirror replacement is too expensive at $1300.00; I will continue to operate manually. The dealership and the people at Ford of Upland are fantastic, I appreciate their advice and professionalism. More
by SOCCERMAN
Employees Worked With
Steve Martinez, Kim Hawkins
July 10, 2019
Best service ever We have purchased 4 cars here in the last 5 years and it is largely due to the service we receive from our Service Manager, Eric Heronime. My husband We have purchased 4 cars here in the last 5 years and it is largely due to the service we receive from our Service Manager, Eric Heronime. My husband and I have been driving for almost 40 years and that equals a lot of device and routine maintenance and we have never had a better experience anywhere else. Eric makes getting your car serviced painless. When you do have a problem with your vehicle, Eric is relentless and makes sure the problem is fixed for good. We will never take our cars anywhere else. More
by LENGLISH0309
Employees Worked With
Eric Heronime
July 10, 2019
Typical Service from a Dealership I've learned that the general level of service provided by every dealership I've dealt with is the same and it's unfortunately NOT excellent. The rev I've learned that the general level of service provided by every dealership I've dealt with is the same and it's unfortunately NOT excellent. The revolving door of service people is unfortunate because it doesn't allow the service department to develop a relationship with the customers. The only person at Upland Ford who is still there is Eric, who is great, but I have only been serviced by him once. I would recommend that the service people be coached on communication. I would have left a better review if I had received better communication. More
by KERIBUCK80
Employees Worked With
Hugo
July 10, 2019
Took care of business I take it to this location because even tho there are other Ford dealers closer to my home, I trust these folks to do right by me and my family. I take it to this location because even tho there are other Ford dealers closer to my home, I trust these folks to do right by me and my family. More
by jay9bee
Employees Worked With
Steve Martinez
July 10, 2019
Great Experience Took care of a bunch of maintenance items. Kim Hawkins is my goto service agent and is a very stand up person. Really appreciated the ride home and t Took care of a bunch of maintenance items. Kim Hawkins is my goto service agent and is a very stand up person. Really appreciated the ride home and the pick up later. Kim communicated everything clearly via text - this was very convenient. More
by HECTOR.PUJOL
Employees Worked With
John (driver), Kim Hawkins
July 09, 2019
My my first Ford It was an easy transaction very pleased, I would recommend to my friends. Very excited to own my new Mustang Ecoboost Convertible. Thank you Basem tha It was an easy transaction very pleased, I would recommend to my friends. Very excited to own my new Mustang Ecoboost Convertible. Thank you Basem thank for all the help, More
by Ford of upland
Employees Worked With
Basem, Bassem Youssef
July 09, 2019
Oil Change Bill a service agent at the Quick Lane center greeted me as I entered answered all my questions and got my truck started. I was out of their in under Bill a service agent at the Quick Lane center greeted me as I entered answered all my questions and got my truck started. I was out of their in under an hour. More
by skeck0
Employees Worked With
Bill-Quick Lane service center
