Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Upland
Upland, CA
1,108 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,108 reviews
June 12, 2019
2019 Ford Fiesta st I had a pleasant experience at this dealership. They did all the could to get me the payment I was willing to make and had great customer service. I had a pleasant experience at this dealership. They did all the could to get me the payment I was willing to make and had great customer service. More
by ahouses
Employees Worked With
Ash Khawaja, Moe Rajput
June 12, 2019
You're not important to them if you're buying out a lease We wanted to purchase our car as the lease was almost up. Arranged a meeting time to do it. The evening before, the sales guy said he couldn't make i We wanted to purchase our car as the lease was almost up. Arranged a meeting time to do it. The evening before, the sales guy said he couldn't make it due to another customer commitment, but his colleague could help an hour later than planned. Ok, no problem. Arrive there 10 minutes before the rescheduled time, and told the second guy is busy with another customer, ok, we wait, and wait, and wait. Eventually after 45 minutes ask for someone, anyone, to be able to help us. Finally get a guy that helps, but the entire visit there was nearly 3 hours from when we arrived as had been agreed, to when we got to drive away! We didn't even need financing and were paying the car off by check. The second guy that was supposed to meet with us never even asked if we were waiting for anyone, as he walked past various times (we only recognized him as I looked on the dealer website for his picture). The original/first guy never even reached out to make sure things had gone smoothly. The icing on the cake was I had to chase up to get the pay off paperwork submitted to Ford Credit 11 days later! Service department there is cool. Sales sucks. More
by SteveF
Verified CustomerJune 09, 2019
2017 Ford f150 Moe did an awesome job from the beginning he explained the product in full details he made the process super easy n zee rambaldi got right down to num Moe did an awesome job from the beginning he explained the product in full details he made the process super easy n zee rambaldi got right down to numbers and made us an awesome deal More
by Yowens1225
Employees Worked With
Zee Rabadi, Moe Rajput
June 08, 2019
2016 Ford Mustang I had an amazing experience here at the ford dealer Moe helped up with everything to get the car that we wanted. I highly recommend it. I had an amazing experience here at the ford dealer Moe helped up with everything to get the car that we wanted. I highly recommend it. More
by Mustang2019
Employees Worked With
Hakim Rahim, Moe Rajput
June 07, 2019
Fast and Friendly I would recommend Ford of Upland New Car or service both are great really liked the service fast and efficient also all the prevent needs of my veheci I would recommend Ford of Upland New Car or service both are great really liked the service fast and efficient also all the prevent needs of my vehecile thanks again for the friendly service More
by SHU
Employees Worked With
Eric Heronime
June 07, 2019
Very good serivces Kim was very helpful. she know her stuff and did not try to over charge my company. I was very worry about going there but Kim really had good costume Kim was very helpful. she know her stuff and did not try to over charge my company. I was very worry about going there but Kim really had good costumer service. More
by JAKINAT
Employees Worked With
Kim Hawkins
June 07, 2019
Service team is wonderful!! Everyone is really nice. Steve is TOP NOTCH!!! The whole team is friendly, organized and timely! They got me in and out in record time. The waiting Everyone is really nice. Steve is TOP NOTCH!!! The whole team is friendly, organized and timely! They got me in and out in record time. The waiting space is quiet and comfortable. Need a great place to get your car service?? Use Ford Upland. More
by DrBrinetta
Employees Worked With
Cashier , Steve Martinez
June 07, 2019
Curtious and knowledgable service staff As always Steve Martinez was great to work with. Truck was serviced as requested and completed on time. Very satisfied with the service team at For As always Steve Martinez was great to work with. Truck was serviced as requested and completed on time. Very satisfied with the service team at Ford of Upland. More
by Tom P
Employees Worked With
Cashier, Steve Martinez
June 06, 2019
New car customer service top notch! I bought 2 cars here, once in 2015 and just now in 2019. I bought again from them after upgrading from a Ford Escape to a Ford Explorer. These guys ar I bought 2 cars here, once in 2015 and just now in 2019. I bought again from them after upgrading from a Ford Escape to a Ford Explorer. These guys are ridiculously good from a service standpoint. They put the customer first. George, Jeff, and Tommy were spectacular and I couldn't recommend this place more. I live in the South Bay, and decided to go with Ford of Upland because they are the best and even delivered my car! This is a no brainer, go with Ford of Upland. More
by TOM.VANEK
Employees Worked With
George Yousef, Jeff Sales, Tommy Tong
June 06, 2019
Bad service at quick lane Upset with waiting 1 hr 35in for oil change. Not first time to take that long at Quick Lane!!!! Wont go back there , wont refer either Upset with waiting 1 hr 35in for oil change. Not first time to take that long at Quick Lane!!!! Wont go back there , wont refer either More
by CRAFTYBDH
Employees Worked With
Bill Olejnik
