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Ford of Upland

Upland, CA

4.6
1,108 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,108 reviews

June 17, 2019

Service dept provided excellent customer service The service department proveded excellent customer service. They wre very acc ommodating while was being serviced.under warranty.. Service was quick a More

by YOLYBO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 15, 2019

Purchase if my net Bullitt Ford if Upland Calif. was a great experience! I bought a 2019 Bullitt Edition from anniversary of the movie I wanted the the car in the showroom More

by raulbarbosa7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Khawaja
June 15, 2019

2019 Ford ranger I was in the market for a new truck went to service my truck and I was greeted by Moe from the very start he was very polite and helpful Zee and Moe g More

by Range2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Rabadi, Moe Rajput
June 14, 2019

As always an awsome experience. I have always have had good experiences at upland Ford. Everyone their is always willing to help you. Kim always does a great job. I am electronic cha More

by MIKEANDLANA.MURRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 13, 2019

my truck goes no where else Service was the same as usual, Awesome that’s why my truck goes nowhere else. No hassles no pressure to do anything but what I came in for, just good More

by JAQUEZHANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hakim Rahim, Steve Martinez, Ricardo Hernandez
June 13, 2019

Great overall result albeit a little slow as they were busy Service was great and polite. They were a bit late and slow as I had a 3:30 appt but was not really assisted until 4 and then the service they said w More

by dihardgamr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
June 13, 2019

The best employee My husband and I went to the ford in upland and needed our car to be service and we had some other questions about or service needs and Kim Hawkins wa More

by Nperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 12, 2019

Higo Galvez was awesome. The whole experience was awesome made me feel like they were trustworthy from the start Hugo Galvez was kind knowledgeable and fast vehicle was done a More

by chicofordmd13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Galvez Francisco
Jun 12, 2019 -

Ford of Upland responded

Wow , that is an awesome review. Thank- you for taking the time to share. Welcome to our growing Ford Of Upland family. See you next time.

June 12, 2019

Awesome!! Always satisfied with Bill and Jesus at quick lane with the work that they provide. They don't try to sell more than what I need. More

by ANGEL_ELIZABETH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill and Jesus
Jun 12, 2019 -

Ford of Upland responded

Thanks for sharing and being a loyal customer. We appreciate your business.

June 12, 2019

Bad service I took my car for an air bag recall . Steve said it had an engine light on I told him it might be from bbk shorty headers . He said if I didn't have c More

by mlcw100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Martinez
Jul 02, 2019 -

Ford of Upland responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Ford Of Upland, our focus is to provide consumers with excellent customer service. You may contact me at anytime to voice any additional concerns. Sincerely, Deborah Lara Customer Relations 909 946-5555

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