
Ford of Upland
Upland, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Only dealer I go to. This is the only dealer I bring my vehicles to. The service department is always quick, efficient, and professional. Thank you Ford of Upland team. Ke This is the only dealer I bring my vehicles to. The service department is always quick, efficient, and professional. Thank you Ford of Upland team. Keep up the great work. More
Service Eric always takes care of my service issues and communicates with me on what was found, the status of the work being performed and the outcome. Also Eric always takes care of my service issues and communicates with me on what was found, the status of the work being performed and the outcome. Also he schedules a shuttle or rental car if needed. It’s a pain to have your car serviced but he makes it pretty stress free. More
You have one amazing person! Problem: I had to wait almost an hour for my car to get washed after I paid. I had to ask what was going on. SUCCESS: I believe his name was Mario Problem: I had to wait almost an hour for my car to get washed after I paid. I had to ask what was going on. SUCCESS: I believe his name was Mario, but he is the short guy who likes cats and he was AMAZING (he has a lone desk against the wall by the windows - hope this helps identify him)! He took customer service to the next level and made sure to take care of my concern personally. He made me feel valued and because of him, I gave you a four star instead of a 2 or 3. John your drive was also very personable. The cashier was also very helpful, taking the extra steps to help me sign up on line for the rewards system. More
Excellent service I stopped in for an oil change, multi point inspection and tire rotation. Although I didn’t have an appointment, I was in and out in about an hour. I stopped in for an oil change, multi point inspection and tire rotation. Although I didn’t have an appointment, I was in and out in about an hour. More
Excellent Service The body shop fixed my car faster and cheaper than anyone else could have. I bring all my vehicles here even for service. I refuse to go to another de The body shop fixed my car faster and cheaper than anyone else could have. I bring all my vehicles here even for service. I refuse to go to another dealer. More
Good jpb I was seen promptly and everyone was pleasant. A computer-diagnostic took two hours and a battery swap took nearly four hours. I was expecting no mo I was seen promptly and everyone was pleasant. A computer-diagnostic took two hours and a battery swap took nearly four hours. I was expecting no more than a two hour visit. More
2019 Ford Mustang GT star 2 Came in saturday we were greeted by Moe he did an awesome job helped me get my dream car awesome job ford of upland made it happen Came in saturday we were greeted by Moe he did an awesome job helped me get my dream car awesome job ford of upland made it happen More
Customer for 25 years + I have been a customer many years, both for sales and service. The team is great for all items noted below. They are very knowledgeable, personable, a I have been a customer many years, both for sales and service. The team is great for all items noted below. They are very knowledgeable, personable, and a pleasure to do business with! More
Disappointed I was disappointed it took three days to tell me I needed a new mirror and battery. The battery was under warranty so they had to run a time consumin I was disappointed it took three days to tell me I needed a new mirror and battery. The battery was under warranty so they had to run a time consuming test before replacement under Ford's warranty. It's Ford's policy and practice not the dealership. The electric mirror replacement is too expensive at $1300.00; I will continue to operate manually. The dealership and the people at Ford of Upland are fantastic, I appreciate their advice and professionalism. More
Best service ever We have purchased 4 cars here in the last 5 years and it is largely due to the service we receive from our Service Manager, Eric Heronime. My husband We have purchased 4 cars here in the last 5 years and it is largely due to the service we receive from our Service Manager, Eric Heronime. My husband and I have been driving for almost 40 years and that equals a lot of device and routine maintenance and we have never had a better experience anywhere else. Eric makes getting your car serviced painless. When you do have a problem with your vehicle, Eric is relentless and makes sure the problem is fixed for good. We will never take our cars anywhere else. More